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Hyatt Regency Jeju

4.5 out of 5.0

Recent guest reviews

the first thing that struck me when i entered this hotel was that it was old, it reminded me of hotels i go to with my parents at a beach resort in the 80s. the decor, room amenities, shower area are all in need of some renovation. I was also shocked when i checked in that the air conditioning was not working, we were told that as the weather got cooler during November, that the hotel had stopped all air-conditioning and that opening the windows would cool the room. the first day was unbearable and we had to request for a fan but the 2nd and 3rd night was okay. in-room dining was nice and not overly expensive location was very south of Jeju and needed at least 45 mins of bus travel to and from Jeju city nearby restaurants are average in term of food taste but it is not very expensive Not sure if i would return to Hyatt if i go back to Jeju.

This hotel need renovations, too old.carpet, wall, etc. no toothbrush in toilet. smell inside room, need air improvement small fridge items over charge such as water price 5 times than normal price at the market.

I enjoyed the stay and the location is the best even though the building needs to be maintained. The best part of staying was watching the sunrise in the morning from room balcony. The other facilities are a bit aged.

Hotel and personal were a 5 star experience, only disappointment was the food, mediocre at best. Not many choices, buffet was available on Fri & Sat only, we did not arrive until Sun so I don't know how good or bad that was. I t only limited the choices at the single restaurant even more. Staff and personal could not have been more attentive.

제주 최고의 호텔 제주 중문단지에 있는 매우 멋진호텔입니다. 멋진 산책로,바닷가뷰,예쁜수영장 직원분들 모두 친절하고, 클럽라운지 직원분들은 진심으로 최고입니다. 이번 어머니 생신,추석에 맞춰 스테이를 하였는데 친절히대해주시고, 특히 고급호텔에 오랜만에 숙박하시는 부모님께 클럽라운지 직원분들이 친절히 대해주셔서 너무나 즐거운 여행이었습니다. 제주에 가면 늘 하얏트로 가겠습니다. 정말 즐거운 여행이었습니다. 어머니 생신을 축하해주신 클럽라운지의 박소연,송민희,다른직원분들께 정말 감사드립니다. Best Hotels in Jeju It is a very nice hotel in Jeju Jungmun complex. Nice walkway, beach view, pretty swimming pool The employees are all friendly, Club lounge staff is truly the best. I was a mother's birthday while I was staying. Please be kind to us, especially staying at a luxury hotel for a long time. Parents are kind enough to welcome the Club Lounge staff. It was a very pleasant trip. I will always go to the Hyatt when I go to Jeju. It was a really enjoyable trip. Congratulations on your mother's birthday Thank you very much to Park So-yeon, Song Min-hee, and other employees of Club Lounge.

We stayed at Hyatt Regency Jeju for two nights over Chuseok with our two young children (aged 1 and 5). I had read mixed reviews about the hotel on trip advisor but really couldn't fault it. The outdoor pool and grass area where a real hit with our children. I found the staff to be incredibly pleasant and helpful. We were in Club rooms so had views of the mountain, yes the views of the ocean would have been much nicer but for the purposes of our stay we enjoyed just sitting out on the balcony once the children were asleep. The Club access meant we had breakfast, snacks, evening drinks and food included in the nightly rate. I felt this was great value and perfect with small children. The quality of the buffet and wine was really good, we were pleasantly surprised! I would absolutely recommend this hotel to families staying in Jeju, the small indoor play area was also great for our one year old and our 5 year old enjoyed the games room. My only suggestion would be that once a guest has checked in and paid for their stay, they should be allowed to use the facilities. We were told we couldn't use the pool until we had physically gone in to our room. Also, the weather was still very hot yet we were told the outdoor pool had closed a few days prior to our arrival which seems ludicrous! We were still able to use it but I would suggest extending the time the pool remains open in to Autumn. Many Thanks for a lovely break.

I stayed at the Hyatt Regency Jeju in September and it was not up to the standard of other Hyatts. The room we were first placed in had lots of black mold in the shower grout and a large decaying bug in the closet which looked like it had been there forever. We asked to be placed in another room and the new room had less mold in the shower, but there was still mold, and smelled faintly of smoke. They claimed to not have another room available and brought us an air purifier. I'm sure these hotel rooms used to be nice, but now they badly need an update. Everything is out of date. The carpets are gross, the TVs are small, the outlets are in inconvenient places, the furniture has a lot of scratches and we didn't even want to touch the upholstered chairs. The bathroom has glass counters which were clearly very dirty. There were a lot of smudges that came off with wiping. Even the lobby, which is beautiful at first sight, starts to feel like the strong artificial scent in the air is trying to hide other odors like the fish pool. The outside property itself is nice and close to the beach, but beaches on Jeju are not the best. After seeing the Jungmun resort complex, I think I would go for a property that's a closer walk to restaurants and activities rather than the Hyatt which is the farthest away, but closest to the beach.

This Hyatt has an absolute great location right at the coast, next to a beach - just down the stairs. The quite expensive rooms are old and definitely need a makeover. Service is good though. I would not recommend booking this for this price.

I visited tio Jehu island this September. I chose Hyatt due to its location. This place is located in the most well-known beach. It enables guests to enjoy fantastic view. However, equipments and facilities are old-fashioned. Definitely, this hotel needs renovation. This hotel offers electronic bike rental service and free yoga class every morning. In addition, the compound is situated on the top of hill. You can come across the famous trekking path, Ole Gil.

This is my 3rd visit since 2013. Always satisfactory, beautiful place. There are other new (more expensive and larger) hotels around, but this Hyatt has certain attraction to keep me more comfortable. Cozy lobby and garden... highly recommended!

114, Jongmoongwangwang-ro, Seogwipo Jeju Island

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Jungmun, Hyatt Regency Jeju is a short distance from Jungmun Golf Club and Jeju Teddy Bear Museum. This 222-room, 4.5-star resort has a full-service spa, a casino, and 2 restaurants. Also nearby are PLAY K-POP and Pacific Land.


Enjoy dining at one of 2 onsite restaurants including Terrace Cafe, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


The 222 rooms are air-conditioned and have an array of amenities, including balconies or patios, refrigerators, and minibars. Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and slippers. Other amenities include coffee makers, free newspapers, and free bottled water.

Property features

Guests of Hyatt Regency Jeju have access to a full-service spa, a casino, and an indoor pool. Onsite parking is available, both free self and paid valet parking (KRW 10,000 per stay)—also useful is an airport shuttle for KRW 4500 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include an outdoor pool, a children's pool, and a fitness center.

Room options

Twin Room

Twin 2 | Sleeps 3

Room, Multiple Beds

Queen 1 | Sleeps 4

Room, 1 King Bed, Ocean View

King 1 | Sleeps 4

Twin Room, Ocean View

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 939 reviews