Mercure Jeddah Al Hamra4.0 out of 5.0
Recent guest reviews
The hotel is located in a nice area close to Corniche. Decent rooms with good air-conditioning. Staff were helpful and cheerful. Price was really low for such facilities. Local conveyance available. Overall pleasant stay.
Points of strength: I arrived in the night and there was anything wrong about my reservation by web. The responsible at the reception was professional, quick and kind, solving any issue in a row. Excellent problem solving done. Tasty shawarma at the restaurant Points of weakness: Small fitness room too close to the to the swimming pool. The environment is too humid to run on the treadmill.
The overall experience was very good and the hotel is definitely recommended for Business Stay; the rooms were very clean and staff very friendly; dinner buffet needs a bit improvement although the breakfast was standard and good.
Knowing the prices of hotels in Jeddah, Mercure Al Hamra is a good value for money option. The room was comfortable and large, and the location is good. Staff at the reception very friendly. However, the breakfast is really terrible.
The hotel lobby is fantastic and big. room service is great the room prices are expensive, I could have checked into other hotels nearby with a big difference in price. I was really bothered when i found out that i was checked-in a room with no windows or balcony, and it was a SMOOKING ROOM!!!
The only down side in the room was, in my personal opinion, the small size of the bathroom, but even then all the amenities of very good quality were provided.. I really like the comfort and quietness of the hotel, I was pleased by the check in staff, the gentleman offered me a free upgrade from a standard room to a Junior suite, which was perfect for our little family. A good sized bedroom with nice bed and a separate sitting area, with a T.V in each room. They have an on-site, GYM and a swimming pool which is a plus point. They serve a very good range of quality breakfast and buffet dinner, however we would like to see a few more options in fresh fruit and salads range. The house keeping staff was also very polite and efficient. I cannot complain really, and you can mark my words for that, as I am a very picky and fiddly customer who is used to a very high standard and taste when it comes to selecting resorts or hotels. When I was booking, this hotel, Intercontinental hotel option was offered which is just around the corner from Mercure Alhamra Jeddah. I choose Mercure as a trial and I am happy that I did, they didn't let me down.
it was a wonderfull experince. i stayed there for one week, very comfortable and quit hotel thanks for all the staff, specialy Mr. Hussien Karkadan and Mr. Loay Mohammed, they are very friendly and professional. i will come again and again and again insha' allah
I have stayed in this hotel for nearly 3 years now while I working on a project in KSA Whilst not the same standard as UK hotel the food and room are excellent the staff always courteous and will get anything fixed that may be a problem in the room like a failed light
Not convenient was smelling tobacco the room was hot and humid front desk reluctantly helped us to change the room with another one Which Had proper air condition we stayed waiting Over an hour till we got finally the room So for me never again .
I stayed at this hotel twice. First stay as an Accor member I got a warm welcome at the reception and Arabic coffe with dates! And got upgrade to a suit which was very cool! Second stay none of this! But both stays rooms are Clean, spacious and fully functioning. Rome service was good. Breakfast is great with good varieties. Parking was a little bit crowded. The location of the hotel is good. Close to Palestine street.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in Al-Hamra'a, Mercure Jeddah Al Hamra is within a few miles (5 km) of sights such as Central Fish Market and Jeddah Mall. This 149-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi. It's also close to King Fahad's Fountain and Qishla of Jeddah.
This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All of Mercure Jeddah Al Hamra's 149 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. 40-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free newspapers, free bottled water, and safes are also available.
Guests of Mercure Jeddah Al Hamra have access to an indoor pool, a health club, and a spa tub. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and 3 meeting rooms.
Reviews from Trip Advisor
45% of guests recommend this hotelTotal of 164 reviews