The Sultan Hotel Jakarta4.5 out of 5.0
Recent guest reviews
We went to Jakarta for work for one week, we stayed in this hotel upon a recommendation from our colleagues there. What a great place, this is wonderful hotel, very clean, very comfortable and extremely nice. We liked the decoration, the amenities, the restaurants, the location, the prompt and polite service, we liked everything. We got a great deal through the hotel website, we got complimentary dry cleaning service and breakfast thru the booking. We cannot wait to come back, next time I visit Jakarta this is the hotel I am going to stay. Great service and great price. Even though the hotel is a high end hotel, the price was just too good.
Staffs were friendly and the room was surprisingly well kept. The air conditioner blew like they were new. Baby cot were offered (free!). Completely satisfied with our stay. Cant wait for the newly revamped main tower!
We always have a pleasant night& a good sleep at the Sultan hotel. Just one thing about the bathroom, sometimes the tissue box did not get refill so hopefully next time there will be more consistently. The warm of the staff Ms. Nurul from FO was very helpful. Thank you& keep up the good work.
the most thing I like from this hotel is the smell of the lobby, feel relax, I like the gamelan performance, The room that I stay is spacious and clean. The warmest from the staff, make feel like home. I come to this hotel for event so I not enjoying the hotel facilities next time for sure...thank you The Sultan
I like the smell when entering the hotel, I like the specious room I stay in grand deluxe room, Vera Clear and tidy. I like the Warm from the staff, they are friendly the bellman who assist us Upon check in still know our name (is to bad we forget his name) For the breakfast is not bad but I think if you can add some of decoration or creation for the breakfast I think can make the guest more excited. And please add more light quite dari when we sitting near the meeting rooms. Which I dont like is the pool location I belive you have a lot of feedback in regards of the pool... It's to far!!!, The hotel it's looks old and Also for the staff they Vera Warm and friendly but still looks old. The reception was very polite when asking me to film the guest feedback and Also for tripadvisor is Mr. Noval if I'm not wrong. Overall I enjoy staying Heru but please this hotel need huge RENOVATED!!!!!!
stay for Weekend accompany my husband due to the event, the kiddo enjoys staying here since the area is huge, have a playground, jogging track so on Sunday morning I and my husband can have morning run while the kiddo enjoying the pool. It will be more fun for the kiddo if the hotel can provide the goose balloon or something to add the decoration in the pool more fun even need more effort to enjoy the pool since the distance from the hotel to pool need a long walk :(. For the room is spacious, clean, I like the smell in the lobby is make me more relax. However, this hotel needs more renovated, especially for the interior it looks ages. For the breakfast is ok but I think they can do better more variety and more creative. but the first thing you have to do is to renovate and upgrade your facilities.
this hotel used to be one of the famous hotels in Jakarta, but now people start to forget this hotel. why?? because there are no changes from this hotel, when I was child my parents always take me to stay in lagoon tower (new tower at that time) Now I come back from due to my office have an event in this hotel. When I enter the room I surprise because of the interior still same. I don't know if they have changed the bed, the bathtub and the toilet bowl is a very old type. Besides that, I like the clean lines of the room, the smell when I enter the room is nice to make me more comfortable. The staff is warm and I got a good service from the staff, start from c/i until c/o. I only have 1 suggest for the sultan, please start to upgrade your hotel so The Sultan Hotel can compete with all the new 5-star hotel in Jakarta...
The Sultan Hotel is one of the historical hotel in Jakarta. My first time stay in this hotel is many years ago with my parents at that time. Now I come back stay here with my family and we having a good time staying in here, I still can feel the same service from the staff and the atmosphere of the hotel it is amazing experiance. However this hotel really need a lot of changing and renovated. Especially for room interior it is look very old, the bathtub as well and also for the hotel facilities it self need a bit effort for using the pool and gym since they are not in the same building with the hotel. It is a pity if this hotel can not compete with the other 5star hotel in Jakarta. last but not least thank you for make our stay wonderfull. Defenetly will coming back to stay at The Sultan Hotel Jakarta.
hotel is not bad, spacious room, comfortable, clean , nice services and hospitality. swimming pool is too far, poor gym facilities. hotel is so old, furniture is oldy, too bad for 5 star hotel. i wont came back here
what i love about this hotel is : perfect location, the green view is absolutely only this hotel have this such beautiful view, you can hear the sounds of birds singing in the morning from your room. hotel is still well maintance with a nice smell entering the lobby. nice services from the staff eventhought the hotel is old but i love the spacious room, clean room. quite and comfortable. but when i say old its really do old, pillow is damn old, bed sheet, furniture, really 5 star hotel with all of this old stuff.... too bad. about the breakfast : nothing special, i never been to 5 star hotel with this kind of food taste. tottaly not reccomended. the dessert, bread, come on.... i belive you guys can do better. make me think twice for coming back to this hotel
Located in Kebayoran Baru, The Sultan Hotel Jakarta is a leisurely stroll from sights such as Gelora Bung Karno Stadium and Jakarta Convention Center. This 4.5-star hotel has 707 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's in central Jakarta and also a short walk from Kidzania and Giggle the Fun Factory.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Relish the Chinese cuisine at Nan Xiang, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
All 707 air-conditioned rooms feature free minibar items, refrigerators, and coffee makers. LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free newspapers, free bottled water, and safes are also standard.
Guests of The Sultan Hotel Jakarta enjoy a full-service spa, an outdoor pool, and a health club. There's free parking, and an airport shuttle (available 24 hours) for IDR 400000 per room one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 621 reviews