The Sultan Hotel Jakarta4.5 out of 5.0
Recent guest reviews
The room itself is nice, facilities are also nice, but I found the staff made the real difference to my stay. Courteous, helpful and exceedingly professional. They also do laundry for two items per day for each day you use the hotel, which was also a nice touch. I would definitely stay here again in the future.
I enjoyed my stay at the Sultan. It was my first time to stay at that property, and I knew of it because it used to be the Hilton. My flight to Jakarta got in very late, so that is probably the reason I wasn't overly impressed with the check-in process. However, the 15 or so Japanese Airlines stewardesses that were also waiting to check in gave the place a good ambiance. The rooms are a bit old, but in the past, I've lived in that style hotel room for years, so it is very comfortable to me. I like the spacious showers. I didn't take a swim, but I did exercise in the gym, which was loaded with decent equipment. The grounds are really picturesque, with a lot of greenery and a lush tropical feel. The signage to navigate around the property, however, was substandard. Several times I would follow an arrow and find myself in a staff-only area. I thoroughly enjoyed the complimentary breakfast buffet. I think the other reviewers that were disappointed with it probably haven't spent a lot of time eating the standard continental breakfast that you get in the U.S. Fried eggs and various noodle soups were made-to-order and there was a very generous Western and Asian spread. It was relatively easy to get a Blue Bird taxi outside of the lobby on most days, but one day there was a One Direction concert going on nearby, and the lobby was overflowed with people waiting for a taxi. Overall, it was a very nice stay. The staff seemed nice, although I normally don't bother them too much to really tell. The hotel offers a lot of value in my opinion, given the free breakfast, gym, above-average location, and comfortable rooms.
The hotel is a bit faded and doesn't entirely warrant the rate I paid for the room. The food is of a fairly low standard. Make sure to get a high floor as they have outrageously low music played in the lobby area until 1am, so take care !
- Walking distance to Gelora Bung Karno Stadium
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located in Kebayoran Baru, The Sultan Hotel Jakarta is a leisurely stroll from sights such as Gelora Bung Karno Stadium and Jakarta Convention Center. This 4.5-star hotel has 707 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's in central Jakarta and also a short walk from Kidzania and JKT48 Theater.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Relish the Chinese cuisine at Nan Xiang, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
All 707 air-conditioned rooms feature free minibar items, refrigerators, and coffee makers. LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free newspapers, free bottled water, and safes are also standard.
Guests of The Sultan Hotel Jakarta enjoy a full-service spa, an outdoor pool, and a health club. There's free parking, and an airport shuttle (available 24 hours) for IDR 400000 per room one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 686 reviews