Mercure Jakarta Kota4.0 out of 5.0
Recent guest reviews
Although it is not a new hotel.. but it still in a very good maintenance.. We get upgrade room for our 2 night stay Very good bed Clean room Delicious breakfast The manager so polite with us Thanks a lot for mercure team.. keep the good job
There are two Mercure hotels located very near to each other in the centre of Jakarta, with the far newer (and more impressive) Grand Mercure the more expensive option. The Mercure Kota is nonetheless a very good option, even if some of the hotel could do with a bit of a renovation. It's still comfortable (almost) luxury at a very inexpensive rate in a pretty central location. Getting to the Mercure from the airport is relatively straight forward. I asked the hotel to arrange a taxi and they quoted me a reasonable rate. I got the confirmation, yet at the airport, nobody showed up. When I checked in, they hadn't a clue what I was complaining about, even though I showed them the confirmation email from the property. Regardless, if you can get a taxi to take you on the metre, it will cost you about IR120 inc tolls even in heavy, stand still traffic. But good luck finding a taxi that will operate the metre. Most will quote you IR250-300,000 and you'll be unlikely to get it for less. Once at the property, it is a little unfortunate that it now stands next door a brand new, really quite impressive hotel, as the Mercure building is very 80s and looks quite tired. Inside however is an impressive lobby with beautiful stained glass and antiques, plus a small bar/cafe. You will be offered a free welcome drink at the bar, but this turns out to be limited to fruit juice only. There are 4/5 elevators, but throughout my stay, only 2 were ever in service. The rest were locked on the 18th (top) floor. Rooms are spacious and comfortable, with plenty of drawer and wardrobe space and place for the luggage. There is a chaise and a desk with chair, but they could do with an update. The bed has pristine linens and is certainly comfortable. There's very good aircon and a safe in the closet. The bathrooms are the big let down. The bath tub was badly damaged, chipped and stained and thus looked really dirty. The shower did have good pressure and plentiful hot water. The fawcets in the basin leaked and had very weak water pressure. The supply of amenities is good, but it varied from day to day what was left by the maid. 2 x 600 ml drinking water is also provided free. WIFI is excellent and there is international TV programming, although some of the channels did drop out regularly. There was never any noise from other rooms at all. Breakfast is very good and served in a nice setting. There's plenty of choice for western tastes, including an omelette/egg station, but generally speaking, the masses of food you'll find on the buffet is geared to Asian tastes. You'll certainly find everything normally provided in a western property, although the toaster is pretty dilapidated and could do with replacing. I asked if there was any yogurt (there wasn't) but for the rest o my stay, the wait staff made sure it was provided daily, which was very considerate. All in all, you'll have a very comfortable stay for a very reasonable rate. There's a outdoor pool and an indoor gym included in the rate. Taxis and tuktuks, as well as local buses will take you to all the sights, but most are within a reasonable walking distance, as are many local shops, malls and street food vendors.
Overall it is a good hotel with a good reputation. Location is great. Surrounded by a lot of culinary destination. The furniture is old but still ok. Big room, clean, and has nice view to the city. Service is good. Food is great.
Thanks for Michelle, Lintang and front office manager Sutiyono. They presented themselves professionally to make my stay even more enjoyable. The hotel itself is old but it offers different experience than other Mercure hotels. Someday I will return to this hotel.
We returned to stay in Mercure Jakarta-Kota hotel last week for 7 nights. The experience was very welcoming, warm and homely right from the start - from reservation to check out. We really enjoyed the hotel staff's excellent service, personal touches and great hospitality. They were extremely helpful and always smiling. Special thanks to Pak Jamal ( General Manager ) and his excellent team, Pak Sutiyono ( Duty Manager ), Ibu Gayah ( Reservation ), Pak Septa ( Restaurant ), Ibu Indah, Pak Upi, Pak Alam and Pak Daniel ( Reception ) and Umam ( Housekeeping ). Their personalised service and genuine smiles made our stay most enjoyable and memorable. The Superior corner room was clean and spacious, the king-sized bed and pillows were very comfortable for a good night's sleep, the flat-screen TV was very large ( possibly 50" ) with more than 50 channels ( including HBO, Discovery, BBC, CNA, CNBC etc ), the Wi-Fi was fast, the coffee made from in-room coffee machine was great ( complimentary coffee, tea, mineral water provided ). The bathroom was very spacious as well. There was a lazy couch for relaxing, and a round dining table and two chairs by the corner window for enjoying coffee or in-room dining ( fried rice ordered via room service was great ) by the corner window. The most awesome about the room was that it had a great view of the sprawling city's skyline during the day and dazzling city lights after dark. We just sat by the large corner window looking down from above, watching "miniaturized" pedestrians, motorcycles, cars, buses criss-crossing at the Jalan Hayam Wuruk-Jalan Mangga Besar junction below ( Jalan means Road ), while sipping our coffee and tea. We could see Monas ( famous National Monument with a flame or torch at the top made of gold ), high rise office blocks in downtown Sudirman-Thamrin CBD, Taman AnggeriK, Central Patk and Citraland malls on the horizon some distance away. The location of the hotel is very good for us as it is near the junction of Jalan Hayam Wuruk and Mangga Besar, about 3 km from CBD and within the old town or old city centre area ( known as Kota ) of Jakarta, near Chinatown ( about less than 1 km away ), Kota Stasiun ( central train station, about 1 to 1.5 km away ), one of the most well-known landmarks in the area. There is a square among a large block of "amber-coloured" colonial-styled building a bit further from the train station ( about 1.5 to 2 km away ) where a large number of hawker stalls selling snacks, fruits, drinks, toys, paintings, handicrafts etc and street entertainers playing guitars and singing for a small tip. This place is bustling after dark. Getting there from the hotel is easy as there is a bus service ( known as Busway, with its own dedicated bus lane to beat the jams and the bus stop is right outside the hotel ). Nearer to hotel, along the lengthy Jalan Mangga Besar ( left-left turn from hotel ) there are many choices of local food, be it hawker stalls or restaurants. One of my favourite is a small non-air conditioned traditional nasi Padang restaurant right across Jalan Mangga Besar right at the junction with Jalan Hayam Wuruk. Do not be surprised that the waiter brings the whole "menu" ( real dishes of Padang cuisine ), easily 15 to 20 dishes to your table at one go, as they only charge for the dishes you consume. The yellow curry chicken and rendang ( dried curried beef ) were very tasty indeed. For local fruit lovers, there are numerous stalls selling durian, rambutan and duku, as now is durian season. The area is bustling after dark. Along Jalan Hayam Wuruk ( which runs parallel with Jalan Gajah Mada ), the main road to CBD and Kota Stasiun, there is a good Chinese restaurant, the Duck King, which is located about 150 to 200 metres from the hotel ( turn right from hotel and walk along Jalan Hayam Wuruk ). Their signature dish the Peking Duck and their Dim Sum were good. Opposite the hotel across Jalan Hayam Wuruk and Jalan Gajah Mada, Holland Bakery offers a wide variety of western and local pastries, such as breads, croissants, buns, egg tarts, cakes etc. Kuih Lapis, a famous layered cake, a local delicacy, was good. Along Jalan Hayam Wuruk, Jalan Gajah Mada, and Jalan Mangga Besar, many convenient stores and money changers line the streets, so the area near the hotel is very convenient. From the hotel, if you want to head to Sudirman-Thamrin CBD, it is very convenient too as you can take Busway right outside the hotel, which beats the jams. I had for a few occasions stayed in 5-star hotels in CBD but comparing the sights and sounds of huge shopping malls and high rise office towers, and the huge traffic jams in CBD, I prefer to stay in an area where I can really immerse with the locals and experience the real Jakarta. Therefore I strongly recommend Mercure Jakarta-Kota hotel to visitors who are first timers to Jakarta who want to experience the real Jakarta like a local on free and easy trips, or even to regular visitors or business travellers who are looking for a good hotel with excellent service, great value for money, good location with authentic local foods. However, there are perhaps rooms for improvements : 1. Minibar in the room was too bare. If more snacks such as Kitikat, Muesi bars, Oreo, Pringles etc would be better 2. The buffet breakfast was too local oriented. More variety of breads, buns, tarts would be nice. I like dim sum too but no longer served. I like toasts with jam but the jams were not the same as before
I Had a great stay in Mercure Jakarta Kota. The staff at the front desk meet my expectation. I got the room in high floor, clean, has bath up and surprisingly got an upgraded. Thank to Mr. Darno who handle smoothly during check in. And also Ms. Sembiring was happy to assist me. Location just nice. Building was ok. Old and fancy. I would like to come back here again with friends or family in the next trip
Room looks a bit old but very specious. Shower is hot and powerful. Air con is in good condition. No bad smell. Only problem is less choices in hotel dinning but bunch of small food shops and restaurants at the next corner of the hotel.
Mercure Jakarta Kota (then I call it MJK) is one of my fave place to stay. With their affordable price on room, they could maintain a service of excellence. But, on this visit only, three nights stay booked on November 2017, I found a terrible experience with them. So sad. So far, it was a nice experience to sleep in this four stars premises (based on what?...need to elaborate more on this rating stuff), with their well-maintained bath tub and standing hot and cold shower. Clean bed and stuffs, and cheap mini bar items (less than AUD 2 each), large bottled water and more than enough bath amenities. Their bath-tub is 'deep' enough for your body to sink in it. Perfect hot water with reliable water speed. Less than ten minutes to fill the bath-tub with water on intended level. These are the things I adore most from the premise. However, my last visit had changed my opinion a bit about their service. I found, they 'reduced' the spread of breakfast into a half. I recalled, they used the spaces in the second floor on the west and south-side of the elevator as their restaurant to served breakfast. But, on my last visit, I realized that they only used the north-side of the second floor as restaurant to serve breakfast. By decreasing the space, and so the food servings. It has reduced into a half compare to my previous experience. I may find it exciting if they could maintained their food taste, at least, equal with they usually serve. But they could not maintained the taste of the food they served, I presumed. And it broke my memory on what was good on MJK. Then, not simply enough with the discouraged food and restaurant, I've experienced their room service went bad. So bad, till i could not sleep well on my last visit. They did not make my room up. They left my room in a mess condition. As I left the hotel from 4 AM and arrived at 6 PM, I expected I could slept right away. But, hey ... I saw a messy bed with my dinner order was not properly 'return to clear'. However, their staff were great. The front desk lady made a fast move to calm me down. Giving me a glass of guava juice (syrup) and ask their in-house manager (Housekeeping manager i presumed) to see me and briefing me about the situation. But, I don't know. Do you think, it is good to get mad if you face such condition? I had to wait for about an hour, before I could see my bed again. And I felt so tired at that time as I walked through 14 hours of work. So bad ... Leave you to resume when you decide to stay in MJK. It is a good hotel with their service to excellence. But, warn them to make your room up and remind yourself to feel a different atmosphere with their food taste. Hope, you understand, this is subject to my opinion. You may experience different atmosphere with MJK.
Very happy to stay at this hotel. Staff is very attentive. Breakfast also great. Have good rest and room is spacious. Clean and the amenities is fullfiling. Goof stay over all. Will be back again for sure.
The room is old but I am surprised by the service they provide. The staffs are all friendly, warm and kind. The 24 hours service really amazes me just when I ordered food at 3 a.m., it didn't take so long to enjoy the late dinner. Overall, this hotel is quite recommended for having business trip.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located in Old Jakarta, Mercure Jakarta Kota is within a few miles (5 km) of popular sights such as National Monument and Jakarta Cathedral. This 243-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi. Candra Naya and National Archives Museum are also a short walk from this Glodok hotel.
Enjoy dining at Chiao Tung, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
All of Mercure Jakarta Kota's 243 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect to find free WiFi and TVs with cable channels. Other amenities include safes, phones, and ironing boards.
Guests of Mercure Jakarta Kota have access to an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. Helpful staff can provide dry cleaning/laundry services, concierge services, and a safe deposit box at the front desk. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
65.0% of guests recommend this hotelTotal of 557 reviews