Mercure Jakarta Kota4.0 out of 5.0
Recent guest reviews
Good hotel! I never thought we will have an escape in the middle of Jakarta traffic area. The rooms are clean and the ambience very comfortable. The staff also very kind. Wanna go back here again and the food for breakfast was vary and delicious
This was an amazing night when i stayed at Mercure Jakarta Kota. Their staff is feel welcome very well. So much fun stay, so much fun the atmosphere! But, honestly sometimes the wifi is so poor, slowly, hope it just in our room. Overall, I deserve best stay at Mercure.
I booked this hotel for my father, my wife and my kids to enjoy the weekend. The room was spacious and clean. My kids very enjoy at the swimming pool. The breakfast was so good, esp the Nasi uduk and the bread pudding. Near the hotel, there was a burger king and Starbucks just 5 minutes walk. Thank you Mercure Jakarta Kota for make my family's weekend fun. Big thank you to miss Vivian who helped my wife with check-in process.
Almost every week , i stayed in this hotel.. Clean, Quiet, Friendly, Near to City.. Very recommended hotel, good for business.. :) and this hotel also have Gym place, if you want take time to work out.
Overall was good, friendly service, good attitude, profesional.... i'm very happy stay in there.. there is good location, easy going and access to the other side of jakarta Thank you mercure Kota, i'll be back soon
Goals for upcoming year should be to make the hotel smoke free. The secondhand smoke stinks up the entire property and affects the staff's and guest's health. Smoking floors does nothing as the ventilation is the same throughout the hotel. I stay on a non-smoking floor and my unworn clothes in the room smell like an ash tray when I return home. The smoking culture must change. I noticed the new soap provided is a different brand that breaks in pieces immediately when using - go back to the former vendor.
I have stayed at Mercure -Kota many times, I am a platinum member. It just seems the Indonesian guests just ignore the non-smoking signs, and smoke anyway! Even on my floor guest were outright smoking. had on several occasions to report smoking to the front desk. When I arrived in Thailand at the Mercure in Chang Mai, their hotel is Non-smoking with financial penalties if you smoke! Besides breaking the rules,SMOKING is a health hazard, including second hand smoke. Due to the smoking at Mercure-Kota I had to have all my clean clothes washed, due to the stench of cigarette smoke. While the air-conditioning is good, it blows cigarette filled air into your room. The carpets are dirty, they need to be cleaned or replaced. The gym needs a new bike and treadmill, as they are very old and dated.
Stayed here for 2 nights..staff is very helpful since I check in till check out. Got special treatment for Accor Plus Platinum member, booked superior room but got free upgrade to executive deluxe room. Complimentary fruit in the room, and the very special one is allowance to check out at 5.30 PM. Wish I can get back here soon when travelling to Jakarta. Thanks.
I stayed here for 2 nights and couldn’t fault it. I had a room on the 17th floor and the view was great and a large room with a really comfortable bed. The breakfast was massive and as much as you want. The staff were really helpful and couldn’t do enough for you especially Sutiyono the front office manager who helped me print off my boarding pass.
A very nice city view, especially if your window facing the west direction. A small area that set as a 'virtual' balcony is nice. The only small complain is that the welcome drink was unexpected... I was only given a small glass of orange juice...... about 70ml? .... :)
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located in Mangga Besar, Mercure Jakarta Kota is within a few miles (5 km) of popular sights such as National Monument and Jakarta Cathedral. This 243-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi. Candra Naya and National Archives Museum are also a short walk from this Jakarta hotel.
Enjoy dining at Chiao Tung, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
All of Mercure Jakarta Kota's 243 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect to find free WiFi and TVs with cable channels. Other amenities include safes, phones, and ironing boards.
Guests of Mercure Jakarta Kota have access to an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. Helpful staff can provide dry cleaning/laundry services, concierge services, and a safe deposit box at the front desk. Additional amenities include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 530 reviews