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Best Western Senayan

3.5 star property

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Photo gallery for Best Western Senayan

Lunch and dinner served
Family Room, Multiple Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board
Reception hall
Reception
Children's activities

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Jalan Asia Afrika Pintu IX, Gelora Senayan, Jakarta, Jakarta, 10270
  • Place, Senayan City
    ‪2 min walk‬
  • Place, Plaza Senayan
    ‪3 min walk‬
  • Place, Gelora Bung Karno Stadium
    ‪18 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room No Window

  • Sleeps 2
  • Free WiFi

View all photos for Family Triple No Window

In-room safe, desk, laptop workspace, iron/ironing board

Family Triple No Window

  • Sleeps 3
  • Free WiFi

View all photos for Family Room, 3 Twin Beds, Non Smoking, No Windows

Family Room, 3 Twin Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 3 Twin Beds, Non Smoking, No Windows

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking, No Windows

Family Room, Multiple Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking, No Windows

  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Non Smoking, No Windows

Executive Room, 2 Twin Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking, No Windows

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room No Window

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Jakarta

Gelora Bung Karno Stadium is within a mile (2 km) of Best Western Senayan, and other popular sites like Blok M Square are within a couple of miles (3 km). This 3.5-star hotel has 137 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking. It's connected to the convention center in central Jakarta and also close to Thamrin City Shopping Mall and Grand Indonesia.

What's nearby

  • Senayan City - 2 min walk - 0.1 miles
  • Plaza Senayan - 3 min walk - 0.2 miles
  • Senayan National Golf Club - 5 min walk - 0.3 miles
  • fX Sudirman Mall - 8 min walk - 0.5 miles
  • Gelora Bung Karno Stadium - 18 min walk - 1.0 mile

Getting around

  • Jakarta Kebayoran Station - 5 min drive
  • Senayan MRT Station - 7 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Sushi Tei - ‬3 min walk
  • ‪MAM - ‬3 min walk
  • ‪RamenYA! - ‬3 min walk
  • ‪Tucano's Brazilian Bbq & Buffet - ‬4 min walk

About this property

Best Western Senayan

Guests of Best Western Senayan enjoy access to free WiFi in public areas, conference space, and a business center. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a hair salon, and a banquet hall.
Guests can expect free WiFi and 24-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and phones are also available.

Similar properties

Reception
Artotel Gelora Senayan Jakarta
Jakarta
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 97 reviews
$61 nightly
The price is $68
Jul 1 - Jul 2
Total with taxes and fees
Artotel Gelora Senayan Jakarta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chill In Cafe

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 200000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: IDR 200000 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 55113, 9120206531603

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Senayan Hotel Jakarta
Best Western Senayan Hotel
Best Western Senayan Jakarta
Best Western Senayan Hotel
Best Western Senayan Jakarta
Best Western Senayan Hotel Jakarta

Frequently asked questions

What is there to do around Best Western Senayan?

This hotel is located in Jakarta, just steps from Senayan City and Plaza Senayan, and within a short walk of fX Sudirman Mall. You'll also find Blok M Square and Gelora Bung Karno Stadium within a short drive.

How much does it cost to stay at Best Western Senayan?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Best Western Senayan on Jul 1, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Senayan?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Senayan include a casino at the property?

No, Best Western Senayan doesn't have a casino.

Is there an indoor pool at Best Western Senayan?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Senayan?

Amenities that appeal to couples at this hotel include 24-hour room service, a rainfall showerhead, and slippers.

Are there hot tubs at Best Western Senayan?

No, there isn't a spa tub at this hotel.

Does Best Western Senayan feature a restaurant that includes a breakfast menu?

Yes, Best Western Senayan serves free buffet breakfast at Chill In Cafe each morning.

Does Best Western Senayan allow pets to stay for free?

No, pets and service animals aren't allowed at Best Western Senayan.

Are there connecting rooms at Best Western Senayan?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Senayan?

The closest major airport to Best Western Senayan is Halim Perdanakusuma Intl. Airport (HLP), which is 8.2 mi away (24 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 19.5 mi away (39-minute drive).

Are there rooms with balconies at Best Western Senayan?

No, there aren't any guestrooms with balconies at Best Western Senayan.

Best Western Senayan Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 13 out of 50 reviews
Rating 4 - Poor. 8 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Danial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff are very helpful.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two great shopping malls next to the hotel.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities
Good the food at the Chill in Cafe.
Stayed 12 nights in Nov 2024
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value.

Stayed for 1 night with 3 kids Great spot as it was convenient for shopping and location. For it's price it was a great find and would recommend
Stayed 1 night in Jan 2025
Verified

8/10 Good

庄吾

The location is very good. Despite no window and not-high-quality room, it deserves to be chosen.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

soon hee

Liked: Cleanliness, property conditions & facilities
The room was spotless and the staff courteous. Given the fittings and amenities I felt what was missing was a small fridge. Breakfast was great although there don't seem to be any verification of the guests. Anyone could enter and have breakfast.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Meow See

Disliked: Cleanliness, property conditions & facilities, room comfort
The toilet is very smelly
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

richard

Liked: Cleanliness
Disliked: Property conditions & facilities
First arrived and had requested a non smoking room. I paid a premium price for two nights. Got to the room and it reeked of smoke. Staff changed the room to a family room with three beds. No problem there really, but what was the problem is sewer gas was coming out of the bathroom floor drain. No matter how much water I put down the drain the sewer gas still came up and filled the bathroom and the room. It was miserable. Told staff but hotel was booked solid. Had to live with is. Staff was awesome but the room totally was dissipointing.
Stayed 2 nights in May 2023
Verified

4/10 Poor

DAISUKE

Disliked: Amenities
シャワーの水圧が弱すぎる。 シャワーヘッドの固定ができない。 シーツや布団がジメジメしている。 枕が高すぎる。 部屋全体が古い感じ。
Stayed 1 night in Jan 2026
Verified

4/10 Poor

32

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
予約完了後に「すべての部屋に窓がありません」というメッセージが来ますので、キャンセル不可の予約は注意した方が良いです。アクセスはとても良いですが、排水溝の臭いがきつく、換気も悪いのでデリケートな方にはオススメ出来ません。
Stayed 7 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Location is good but many issues to be considered

heck in was fast, room size was ok. Location was good as it is within walking distance to 2 nice malls . I have some points which should be highlighted; there is no window in the room, AC was not that cold, and the bathroom is not safe as there is steps within the bathroom that need extra caution to avoid falling down especially after taking a shower.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
- Location is good and convenient. - Price is good. - Shower - no hot water on 1st day/night. - The toilet roll holder is so far from the toilet bowl. - The towel rack should be fixed on the wall in the shower area NOT above the toilet bowl esp when it is lose and about to drop out of the wall.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Roy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service is good, staff is friendly. The room has no windows , so I'm concerned about safety.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

おすすめしません

おすすめしません。7階に宿泊。部屋には窓もなく、冷蔵庫もありませんでした。シャワールームからは悪臭が漂い、換気扇をかけても消えませんでした。ホテルと運動施設が一体になっているようで、夜10時くらいまで騒がしかったです。防音も最低。レストランはホテルの建物にはなく、少し移動した二階にあります。立地は便利でとてもいいのですが、ホテルがダメです。星で言ったら1つ。
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Dann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice hotel, just next to shopping mall and close to MRT station
Stayed 1 night in Jun 2019
Verified

8/10 Good

Ivy

Liked: Cleanliness, staff & service
Excellent friendly service; near to shopping malls; The lighting in the toilet room very bad.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baru pertama nginep disini, kamarnya ga kedap suara, ada yg lwt or buka pintu kmr sebelah kedengeran bgt, mandi jam 10 pagi air panas ga panas apa krn banyak yg pake jd mengakibatkan ga panas, restonya misah dr hotelnya jd mesti keluar dl dr reception, utk restonya station telur n waffle, waffle ga pernah ada stok, saya minta telur rebus ¹/² matang, dijwb sm mba nya blh tp lama sekitar 15 menit, 20 menitan saya balik lg n tanya, mba malah nanya telur mata sapi yah? Mulailah saya kesal saya minta rebus n dgm santainya dia blg blm nanti yah, yaiyalah blm wong blm dibikin drtd..lain kali station omelet ini kan paling favo dipagi hari tlg yg tugas org nya yg sigap n cekatan, bs manfaatin 2 tungku sekaligus jgn yg lelet kyk gini mba nya. Agak males sih nginep disni lg kl ga terpaksa bangettttt.
Stayed 1 night in May 2019
Verified

8/10 Good

Yi-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體而言不錯

地理位置不錯，該棟大樓樓下就有些商店，鄰近百貨公司。 房間冷氣不太強，頂多不熱、不悶。房間及浴室有些灰塵，但不至於髒。 早餐的餐廳在大樓的另一側，需下到一樓才可到達。
Stayed 1 night in Apr 2019
Verified

4/10 Poor

PCR

Disliked: Staff & service, property conditions & facilities
冷蔵庫の設置無し、ホテルエレベータが動作不能、断続的な停電。
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

PCR

Disliked: Property conditions & facilities
ロケーション抜群でした。只、室内の設備が古く、冷蔵庫が無いのには驚いた。冷蔵庫を設置してほしい。
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel next to Plaza Senayan Shopping Center and Senayan City Shopping center
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible location

Great short vacation stay!
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent location, but hotel is quite old. Room got no windows and the toilet drainage is poor, toilet will flood if you take a long shower. Cafe food is decent.
Stayed 4 nights in Nov 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
สวิทซ์เสียบบัตรที่เป็นคัทเอ้าท์ไฟเสีย ไฟติดๆดับๆตลอดเวลา รูปที่โชว์ในเวปมีหน้าต่าง แต่ห้องพักจริงๆไม่มี ห้องอาหารเช้า เดินไกลมาก สับสนมาก ไม่มีป้ายบอก ต้องใช้วิธีฟังเสียงช้อน-ส้อม อาหารให้เลือกกินน้อยมาก ไม่มีป้ายภาษาอังกฤษบอกด้วย ว่า อะไรเป็นอะไร พนักงานบริการดีครับ โรงแรมอยู่ในตัวห้าง แต่ห้างนี้ มีแค่ แมคโดนัลให้กิน แต่ใกล้ห้างใหญ่ๆ หาของกินได้สะดวก
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Wai Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and New Hotel

It is new hotel. Everywhere is clean and no bad smell. The hotel occupies 3 whole floors with plenty of rooms and in a shopping building. Lobby is at ground floor with its own lift to the rooms. The room space is enough and the toilet is big. The bed is comfort and all the towers are clean. Air conditioner and shower are ok. All accessories such as toothbrush, bath gel...are provided. Hairdryer and clean electric kettle are provided. Different kinds of tea bags are provided too. Mirrors in the room are more than enough. Room is bright. Hanging place for clothes are enough. The wifi is still ok but I use my own SIM card. There is one step between the bath and washing hand basin but with same colour tiles inside the toilet. So better be careful during walk in and walk out because you may forget the step. There is no window for my double bed room because the side facing outside is in the big toilet. Inside the toilet is bright and there is glass which may not be open. The breakfast is good. Only 20 seconds walking from lobby to the restaurant in the same building. They change most of the food every day so I am not boring. Toast, fried egg, Indonesia food, congee...etc. There is 24 hours McDonald in the same building. Three big shopping centres with different restaurants are nearby from 5 to 10 minutes walking distance. Gate 5 entrance of GBK is 8 to 10 minutes walk. All the staffs are very nice and willing to help. I sure will be back in next time.
Stayed 6 nights in Aug 2018