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Alila SCBD, Jakarta

5.0 out of 5.0
  • Steps from Kidzania
  • Free WiFi in rooms and ...
  • Onsite dining
  • Outdoor pool

Recent guest reviews

Brand new hotel in Jakarta SCBD. Could not ask for anything more. Amazing rooms and views, attentive and professional staff, great restaurants and amazing bar on the 25th floor. Very central to all business and shopping needs. I will absolutely be back

A very well-located hotel with great fittings and renovation, but the service crew doesn't live up to standards. Breakfast: Restaurant only half-filled but they take 20mins to serve a coffee and another 20mins to get the main course out. If you cannot do a la carte, go back to buffet pls. Room amenities: Lamps are broken, curtains dropping off and the phone is not working. Went down to tell the reception about it, waited another 20mins nobody came to the room. No point to have such great hardware but your people cannot keep up with the standards.

Your receptionist gave the wrong address to the driver. Ended up touring Jakarta for 40 mins and came late to my meeting. I also gave several instructions (e.g. email me the receipt at check out etc.) which were not followed through. In general communication breakdown seem to be the norm. You should really re-train your staffs.

Good business district location. I like the simple lobby and minimalist room furnishing. A true business hotel. Will be great though to have a few more dining options especially for breakfast. The Chinese resto is top class.

I stayed at the Alila SCBD in July. The location of the hotel is excellent, in the heart of the SCBD and directly opposite Pacific Place shopping mall. The restaurants at the hotel are also excellent. I had breakfast and lunch at Vong Kitchen and dinner at Le Burger, the food at both was extremely good and, unusually for most hotels in Jakarta the coffee served in the restaurants and bar was also excellent. The room itself was well designed. There were some omissions (no shoe shine and no iron, no in room tea (although there is a coffee maker)) and the room service menu was a bit limited. My other observation is that the room I stayed in was a little smaller than the rooms I have stayed in at other 5 star hotels in Jakarta, and the room rate a little higher than other 5 star hotels, but I guess you are paying for the location right in the middle of SCBD. All of the staff, from check in, restaurants, door men and security guards were all friendly and welcoming and keen to help. All in all a well designed hotel in a great location. I would stay here again.

A friend and I recently visited Jakarta for a mix of holiday and exploratory business and our choice of the Alila SCBD turned out to be great. The very nice and contemporary decor of the hotel, the young welcoming staff at the Reception (Ethan included), the modern rooms and restaurant facilities (especially the famous Hakassan) as well as its great location has made a return visit almost inevitable!

I like the design concept of this hotel. Looks very trendy, modern, relaxed & professional. The service is excellent. The people are very humble and friendly. The thing I also noticed was that the breakfast concept was made to order, so there would be no food wasted and instead you would get quality food with a professional appearance. If there is an opportunity to come to Jkt again, I will definitely choose this ALILA hotel again for my staying!

You still have not released my “hold” charges. The over charges are outrageous from breakfast onwards. Car service to and from the airport is at least 30% more than what it should’ve been and the breakfast buffet is terrible! Very few options to be called a buffet and any drink is charged (coffee should be included but it’s not!!).

The guest experience in Alila was fabulous, with consistently great hospitality from the staff starting from airport pick up to check in and check out. The staff remembers the guest name which was particularly impressive to me. Room is clean and modern and bed is comfortable as well. Will definitely be back next time.

Traveling on tour for 30 plus years with our music to the best hotels on the planet I have grown to be extremely particular. The entire experience at the Alila SCBD was exceptional. The staff in particular the Guest Experience Manager Fenti Dwita Aryani is simply perfect.

SCBD Lot 11, Jalan Jenderal Sudirman Jakarta

Hotel highlights

  • Steps from Kidzania
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Alila SCBD, Jakarta is adjacent to popular attractions such as Equity Tower and Pacific Place. This 227-room, 5-star hotel has 3 restaurants, an outdoor pool, and a 24-hour fitness center.


Dining

There are ample dining options with 3 onsite restaurants, including Vong Kitchen, which specializes in international cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

Guests can enjoy cable TV and stay connected with free WiFi. Pillowtop beds sport Frette Italian sheets and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a minibar, an espresso maker, and free bottled water.


Property features

Alila SCBD, Jakarta features an outdoor pool, a children's pool, and a 24-hour fitness center. Valet parking is IDR 100000 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for IDR 575000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and coffee/tea in a common area.

Room options

Suite, 1 Bedroom, Ocean View

King 1 | Sleeps 2

Suite, 1 Bedroom (Alila)

King 1 | Sleeps 2

Studio Suite, 1 King Bed

King 1 | Sleeps 2

Deluxe Studio Suite, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 44 reviews

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.