Holiday Inn Express New Bern2.5 out of 5.0
Recent guest reviews
The room had a musty, damp smell, but comfortable. The breakfast area ran out of some food items and once had to inform the desk about empty coffee pots.
Okay, this hotel is great in terms of cleanliness, staff, etc. we were up until around midnight and again around 5am because the guy across the hall apparently needed to continuously refill his bucket of ice!? So loud, so confusing. Who needs that's much ice!? At least 20-30 trips....would have been a great night sleep had we not been near that person. I know it's not your fault but maybe moving the ice machine to another spot or something.....yikes.
Carpet/floor was dirty. Needs to be cleaned. Check-in was pleasant and location is convenient.
The hotel was great! The staff were excellent ! The rooms were very clean. The free WiFi is always and added bonus. All in all we couldn't have asked for a better experience.
We were greated promptly, and with efficency. Staff was aknowledgable as to area attractions and recomended a excellent seaford resturant. Fish and chips were to die for, on of best I'veever had. Location was excellent for days spent in Area.
This hotel is conveniently located, clean feel and appearance
The Holiday Inn Express provided a pleasant experience for us...very clean, newer property, nicely maintained, and an excellent value. Good breakfast included with room, convenient location to most everything in town.
Very friendly staff - clean rooms - great breakfast! Anne at the front desk was most helpful.
Some of the best ever hospitality ever at Holiday Inn Express - New Bern says they know hospitality and they really know how to do HOSPITALITY from reservation to the point of leaving --- fresh snacks and coffee always available - KUDOS to the hard working breakfast staff -- ready to return :)
Breakfast was awesome, security was good, frint desk area was very nice with xmas tree
With the name 'express' I expected a down-scale, pared down lodging, however building was new, shiny. and clean. The staff could not have been friendlier or more helpful. .I loved the southern accents. Breakfast was the best buffet I have had in an hotel. No complaints.
No smoking Hotel... HUGE plus; except guests were propping open doors and smoking right outside doors- sitting on curb-sidewalk, letting the smoke into hallways and leaving their "BUTTS" ( pardon the expression) all over the ground..Not so good!!! Staff were exceptional!!!! We would gladly recommend facility ...
The rooms were super clean. The bed was so comfy that I actually slept very well the 1st night (rare). The pancake maker was super cool & the breakfast was wonderful. The staff was super nice....regardless of how stupid our questions were. The only negative .... I wish it were closer to downtown, but that is the only negative I can think of. We strongly recommend Holiday Inn Express!!!
easy to find in New Bern on MLK Hwy 17 We were there for a family wedding and the breakfast brunch in the lobby on Sunday was very convenient. The room was spacious and loved the TV everything looked very modern. Would definately stay here again. Thanks for southern hospitality. New Bern is wonderful
Fast check in, clean comfortable room, and a good breakfast. Just wish I could have stayed longer.
Rooms clean, bed comfortable,
I was mislead by the advertisement and previous reviews, I knew I was arriving late in the evening and would not have had a chance to eat much en route. I appeared that there was some sort of food offering at the site. When I arrived at 11pm and asked about food, the very rude desk clerk just chuckled and said "theres a few old apples left over" All I needed was for him to direct me to a place where I might get something to eat! Then getting to the room and having dead insects on the bed and old cookies on the chair and lukewarm water for a bath was the end for me.
Great service, staff was extremely helpful and friendly. Breakfast was good. Room was comfortable and clean, except for the inside of the shower curtain. Location is good....restaurants, Wal-Mart and shopping mall are located just down the road a bit. I would definitely stay there again.
Enjoyed our stay in the hotel very much. We had the good fortune to start a conversation with the check in person and she was just lovely. She told us of her experiences of living in New Bern and suggested some locations we should visit. We did and had a great time.
Holiday Inn Express New Bern places you within a 10-minute drive of Tryon Palace and New Bern Civic Theatre. This 60-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. New Bern Firemen's Museum and Isaac Taylor Garden are also a short drive away.
Start your day off right with a free buffet breakfast.
The 60 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.
Guests of Holiday Inn Express New Bern have access to an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.