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Tru by Hilton Jackson, MI

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Jackson, MI

Restaurant
Terrace/patio
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2401 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪1 min drive‬
  • Place, JAX 60
    ‪5 min drive‬
  • Place, Michigan Theatre of Jackson
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible

  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Jackson

Tru by Hilton Jackson, MI places you within 2 miles (3 km) of R.A. Greene Park and Lions Park. This 93-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Jackson Crossing Mall - 1 min drive - 1.1 miles
  • JAX 60 - 5 min drive - 4.2 miles
  • Michigan Theatre of Jackson - 6 min drive - 3.8 miles
  • Cascade Falls - 10 min drive - 5.5 miles
  • Michigan International Speedway - 31 min drive - 33.9 miles

Getting around

  • Jackson Station - 8 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Tru by Hilton Jackson, MI

Tru by Hilton Jackson, MI features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

Are free cancellation options available at Tru by Hilton Jackson, MI?

Tru by Hilton Jackson, MI provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Jackson, MI?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jackson, MI on Jul 2, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Tru by Hilton Jackson, MI?

This hotel is located in Jackson, close to Art 634, JAX 60, and Michigan Theatre of Jackson. You'll also find Cascade Falls and R.A. Greene Park within a short drive.

Is there parking available at Tru by Hilton Jackson, MI?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Tru by Hilton Jackson, MI include a casino on the premises?

No, Tru by Hilton Jackson, MI doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Jackson, MI?

No, there is no indoor pool at this hotel.

Is Tru by Hilton Jackson, MI good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a free daily breakfast and a 24-hour gym.

Does Tru by Hilton Jackson, MI have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Jackson, MI have a restaurant that serves breakfast?

Tru by Hilton Jackson, MI offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Jackson, MI allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Jackson, MI for a fee of USD 50 per accommodation, per stay.

Does Tru by Hilton Jackson, MI have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Tru by Hilton Jackson, MI?

No, there aren't any guestrooms at Tru by Hilton Jackson, MI that offer a balcony.

Tru by Hilton Jackson, MI Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, decent breakfast,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was clean and comfortable. Nice variety at breakfast. Staff was friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sunshine

Liked: Cleanliness, staff & service, property conditions & facilities
Its always fast check in and out. Clean, quite and safe!
Stayed 1 night in Mar 2026
Verified

8/10 Good

joseph

Liked: Cleanliness, property conditions & facilities
Staff courteous Rooms clean Pleasant stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everything was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very perfect location, comfortable, and clean! perfect.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All aspects went well!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was clean; continental breakfast was fine.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great place toi stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at the front desk, always ready to help if needed, and great coffee.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Buffy

Clean room and staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay, accomodating staff
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

DeShawn

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay. Clean room, complimentary WIFI would have been nice. Updated bathroom, decent break fast convenient location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Heoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, spacious and clean room.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel good breakfast
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Loved all of it except not having a coffee maker on the room.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel , so beautiful and clean.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, kept very well
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jul 2024