Clean and nice staff the room was nice and as expected since I have stayed with them before.
Our room was not clean at all. The floor was sticky and trash leftover from previous rental. The sofa bed mattress was very stained in multiple spots. There wasn't any extra bedding for sofa. Single set of towels and wash clothes. Shower head was broken.
Great staff!! Love the two bedroom that i stayed in. Very clean rooms.
Under construction . Good considering . No other issues
After a drive from FL with a toddler in the car, although they showed my reservation, they did not have any rooms available, they were full. Desk person did attempt to find a room next door, but I ended up jumping on computer and finding a hotel that worked for my family, as I had some specific needs, which is why I originally booked this hotel. I was extremely disappointed in the situation and how it was just not really a big deal to the check in clerk...attitude seemed to be "it happens".
Great trip. Hotel was clean . I was there for a PGA golf qualifier.
Staff was friendly and helpful, room was clean. Nice having the full size fridge. Rooms are small, with the couch folded out there isn't much room left. Location is great, almost right off the interstate. Love the suite style rooms - kids in one room, parents in the other.
My stay at the hotel was very pleasant. The staff was very accommodating. Under similar circumstances I would stay there again, without hessitation.
Residence Inn by Marriott Jackson Ridgeland places you within a few miles (5 km) of Woodworth Chapel and Canopy Children's Solutions. This 3-star hotel has 100 guestrooms and offers an outdoor pool, free self parking, and a fitness center.
Free full breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.
The 100 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free wired Internet and plasma TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Fireplaces, coffee makers, and free newspapers are other standard amenities.
Guests staying at Residence Inn by Marriott Jackson Ridgeland enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Clean and nice staff the room was nice and as expected since I have stayed with them before.
Our room was not clean at all. The floor was sticky and trash leftover from previous rental. The sofa bed mattress was very stained in multiple spots. There wasn't any extra bedding for sofa. Single set of towels and wash clothes. Shower head was broken.
Great staff!! Love the two bedroom that i stayed in. Very clean rooms.
Under construction . Good considering . No other issues
After a drive from FL with a toddler in the car, although they showed my reservation, they did not have any rooms available, they were full. Desk person did attempt to find a room next door, but I ended up jumping on computer and finding a hotel that worked for my family, as I had some specific needs, which is why I originally booked this hotel. I was extremely disappointed in the situation and how it was just not really a big deal to the check in clerk...attitude seemed to be "it happens".
Great trip. Hotel was clean . I was there for a PGA golf qualifier.
Staff was friendly and helpful, room was clean. Nice having the full size fridge. Rooms are small, with the couch folded out there isn't much room left. Location is great, almost right off the interstate. Love the suite style rooms - kids in one room, parents in the other.
My stay at the hotel was very pleasant. The staff was very accommodating. Under similar circumstances I would stay there again, without hessitation.
Good Morning, Thank you so much for your feedback. I understand how frustrating it can be to arrive at the hotel only to find out that there were no rooms available, and for this I apologize. It is our goal to provide excellent customer service to each and every guest during their visit to our property, I apologize that your experience fell short of our expectations. Please be assured that we have communicated and addressed these concerns with our leadership and front desk team in an attempt to ensure that this is does not happen again in the future. I hope you would trust us to serve you and your family again in the future.