Comfort Suites Airport2.5 out of 5.0
Recent guest reviews
I am a business owner and have spend thousands of dollars at this hotel- myself and my team have stayed here countless times. Unfortunately, the level of service and friendliness offered by staff is low. Today, when checking into 5 rooms, I wasn't even greeted. The young lady was on the phone and treated me like I was a major inconvenience. There was not even a small amount of basic human kindness offered. It's a shame, but I will take my business elsewhere.
Was in town on business for a convention and I had booked 4 rooms each room was clean fully stocked and super roomy!!! I will definitely stay at this chain again. It was priced lower than another popular hotel I had previously stayed in and my opinion much nicer. Staff was very professional and courteous, and the breakfast was a full feast!!
I stayed here one night for business and it was very nice. The bed was very comfortable and I slept well. The room was very roomy as well as the bathroom. Everything was clean. The only thing I really didn't care for was the complimentary breakfast. I am a diabetic and they only offered waffles, cereal, etc. All in all, though, it was a great place to stay and I will definitely stay there again.
For my stay in Jackson, I had booked another hotel, Super 8 East, but due to mildew and mold issues there, I needed a better place to stay. Upon leaving the Super 8, I booked the Comfort Suites King Room on Hotels.com's app. Check-in was quick. Our room was spacious, comfortable, and above all clean and free of mildew smells. We had a great night's sleep, were near tons of restaurants, shops and the airport, and the breakfast was good too. If I'm ever in the area again, I would stay here.
We only stayed one night, but we really enjoyed this hotel! Our room was very spacious and clean. All of the hotel staff we met were super nice! The elevator was a little slow, but it wasn't an issue for us. We will definitely be staying here next time we are in the area!
Our room was nice and clean. The reason for the three star was because of the breakfast. Supposed to last til 9:30. Got there at 9:10 and there was no meat left. About three premade omlets. I asked the worker if more food was coming. She looked at the clock and said there was not enough time to make more. Then they should plan ahead and have more ready.ake the pool area was nice. Pool towels provided outside. Lots of shopping nearby and places to eat
Well after several glowing reviews that I have given this hotel, I cannot give one this time. This doesn't sound like a big deal but walking into the lobby was the first disappointment. When I walk into a hotel lobby to check in I don't expect the front desk attendant to be sitting on top of the counter chatting with two coworkers. When I walked up she jumped down, did not smile, no greeting at all.....and After I gave her my name she checked me in, said again with no smile or even eye contact "you are on the third floor" and handed me my envelope of door keys. So much for a welcoming greeting ! The room was nice and clean I have no issues with the cleanliness BUT a few issues I had....there was a knocking/banging noise in the wall that woke me up at 3:30 am and I never did fall back to sleep. Then I got into the shower this morning and the adjustable shower head with various settings was broken and it was stuck between two really crappy settings....so my shower was like three weak streams of water coming out of the head. I went to the front desk to check out and let them know about the issues....not a soul in sight! I had a plane to catch so I left the keys in the desk and left. I go to Jackson every June on business...next year I will be looking for a new place to stay.
We have stayed at the particular hotel multiple times for conferences in the area. It's in a convenient location which suits our needs nicely. There is an abundance for shopping and restaurants located nearby. Staff is helpful and courteous. I would definitely recommend this hotel if you're in the area.
In my travels, I look forward to meeting new people and talking to them, and I was totally embraced with the Southern Hospitality from the Comfort Inn employees. Not only that, the hotel was immaculate and every day when I came back from work, my room was spotless. The front desk employees always greeted me with a smile, and were very helpful and offered food recommendations as well as directions as I needed them. The breakfast is pretty good and they do offer a couple of hot options- however the two women who maintained the breakfast - Lisa and especially Cherise (because I spoke with her for a few days) were awesome!! The breakfast area was spotless, and they were also so helpful and wonderfully friendly- I can't say enough good things about them but when I came down early for my coffee, I was always greeted with a warm smile and a good morning! Shout out to the rest of the staff: Front desk: Ron, Shalonda, Caroll, Belinda and a couple I dont have their name so forgive me. And the maintenance guy Ron who I had a wonderful conversation with! Recommend to stay here. You will love the people who work there and the wonderful hotel- great location as well- tons of restaurants and stores in the area. I was here about 8 days and I am so glad that I picked this hotel!!
Great people everywhere!! All of the staff were helpful and friendly. Very unique restaurant and we liked the way the rooms were arranged. Very convenient location and the rooms were clean and nice. All amenities were in place.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Located 2.8 mi (4.5 km) from The Refuge, Comfort Suites Airport is within a 10-minute drive of Mississippi Agriculture and Forestry Museum. This 70-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also within a 15-minute drive of Mississippi Veterans Memorial Stadium.
Start your day off right with a free buffet breakfast.
Comfort Suites Airport's 70 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include free newspapers, free local calls, and hair dryers.
Comfort Suites Airport features a fitness center, free WiFi in public areas, and a business center. There's free parking and a free airport shuttle. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 100 reviews