We were not prepared for the neighborhood. Based on the pictures of the home, we would have thought this was an area of town experiencing a renaissance. We didn't know anything about Jackson and just wanted to be close to downtown. Honestly though, that's on me. I could have done better research there. The house itself was really great. Charming, well maintained, and very clean. It suited our needs well. Whoever we spoke with was available, prompt, and friendly.