The Westin Jackson

4.0 star property
Hotel with a full-service spa, near Jackson State University

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Photo gallery for The Westin Jackson

Bar (on property)
Meeting facility
Premium bedding, minibar, in-room safe, desk
Exterior
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet friendly

Explore the area

View in a map
407 South Congress Street, Jackson, MS, 39201
  • Jackson Convention Complex
    ‪8 min walk‬
  • Mississippi Coliseum
    ‪19 min walk‬
  • Jackson State University
    ‪2 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪18 min drive‬

Room options

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jackson

Located in Downtown Jackson within a 5-minute walk of Metro Jackson Chamber of Commerce, The Westin Jackson is within a 15-minute stroll of Mississippi Governor's Mansion. This 4-star hotel has 203 guestrooms and offers a full-service spa, an indoor pool, and free self parking.

What's nearby

  • Jackson Convention Complex - 8 min walk - 0.5 miles
  • Mississippi State Fairgrounds - 14 min walk - 0.8 miles
  • Mississippi State Capitol - 14 min walk - 0.8 miles
  • Mississippi Coliseum - 19 min walk - 1.0 mile
  • Jackson State University - 2 min drive - 1.1 miles

Getting around

  • Jackson Station - 13 min walk
  • Evers Intl. Airport (JAN) - 16 min drive

Restaurants

  • ‪Hal & Mal's - ‬7 min walk
  • ‪Martin's Downtown - ‬5 min walk
  • ‪El Centro Grill - ‬4 min walk
  • ‪4th Avenue Lounge - ‬6 min walk
  • ‪Shell - ‬6 min walk

About this property

The Westin Jackson

Hotel with a full-service spa, near Jackson State University
The Westin Jackson features a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
50-inch LED TVs are available for entertainment, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and slippers. IPod docks, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.
Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 28 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Estelle Southern Table

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • Business center

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 28 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

Frequently asked questions

Is free cancellation available at The Westin Jackson?

The Westin Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to The Westin Jackson?

This hotel is situated in Downtown Jackson, just steps from Metro Jackson Chamber of Commerce, and within a 10-minute walk of Mississippi Governor's Mansion and Mississippi Museum of Art. You'll also find Mississippi State Capitol and Mississippi Civil Rights Museum less than a mile away.

Is there parking available at The Westin Jackson?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 28 per day with in/out privileges.

Is there a spa at The Westin Jackson?

Soul Spa is the hotel's spa and services include body treatments, massages, and facials. The spa is not open daily but only on select days.

Does The Westin Jackson feature a casino on the premises?

No, The Westin Jackson doesn't have a casino.

Will I find an indoor pool at The Westin Jackson?

Yes, this hotel has an indoor pool.

Is The Westin Jackson a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does The Westin Jackson have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Westin Jackson have a restaurant that serves breakfast?

Yes, The Westin Jackson serves a full breakfast for a surcharge each morning at Estelle Southern Table.

Will The Westin Jackson allow pets to stay for free?

Yes, dogs can stay for free at The Westin Jackson.

Are there connecting rooms at The Westin Jackson?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Westin Jackson?

The closest major airport to The Westin Jackson is Evers Intl. Airport (JAN), which is 11.7 mi away (16 minutes by car). Another top airport is Madison, MS (DXE-Bruce Campbell Field), which is located 12.9 mi away (17-minute drive).

Are there rooms with balconies that I can book at The Westin Jackson?

No, at The Westin Jackson, there aren't any guestrooms that list a balcony.

Reviews

The Westin Jackson Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 796 reviews
Rating 8 - Good. 141 out of 796 reviews
Rating 6 - Okay. 48 out of 796 reviews
Rating 4 - Poor. 22 out of 796 reviews
Rating 2 - Terrible. 20 out of 796 reviews

Reviews

6/10 Okay

Tonya

Liked: Staff & service, property conditions & facilities
Staff was great and friendly. My issue was that I had higher expectations for this price point and due to my previous experience with other Westins. The carpet NEEDS a good shampoo. It made it feel as if the room wasn't properly cleaning. On top of that, the bedding was piling with lint (or whatever you want to call it). Its time for new bedding! There were other parts of the room that were in need of a good cleaning. Very disappointed. I was better off paying $100
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful hotel. The staff were all wonderful. Unfortunately, we had to leave early, so we werent able to use a lot of the amenities that were available, like the room service, but everything sounded tasty. :-)
Stayed 2 nights in Jun 2025

10/10 Excellent

Audrey, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility.
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Stayed 1 night in May 2025

10/10 Excellent

Roscoe

Stayed 1 night in Jun 2025

8/10 Good

Maria, West Paducah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Joseph

Stayed 1 night in Jun 2025

10/10 Excellent

Terrence

Stayed 1 night in Jun 2025

10/10 Excellent

Avery

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very nice.
Stayed 1 night in Jun 2023

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were hard and I booked this hotel because it said it had comfortable beds. The beds were only confine for dead people. The shampoo on the shower wall was empty and the TV mount was broken forcing the TV to tilt down. It says online through this app that there is valet parking and free self parking. The staff forced me to use valet parking saying that is all they offer, and of course valet costs $30.
Stayed 1 night in Jun 2025

10/10 Excellent

Demetrice

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner at the restaurant was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, common area were beautiful, restaurant was fantastic, rooms were staring to show their age and could use a facelift.
Stayed 2 nights in May 2025

6/10 Okay

Anthony

I love the aesthetics upon entry, restaurant food and drinks. The customer service was good. Issues that can be fixed our a/c unit did not work inside room so a hot night can be uncomfortable. Pool area is very plain nothing exciting to make you want to enjoy water was not clean old. Other than that oh no free parking available. But by far decent
Stayed 1 night in May 2025

10/10 Excellent

Romia

Stayed 2 nights in May 2025

10/10 Excellent

Tiaera

Liked: Cleanliness
The shower was amazinggggg
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Stayed 1 night in May 2025

10/10 Excellent

Charity

Stayed 1 night in May 2025

10/10 Excellent

Marc

Stayed 2 nights in May 2025

10/10 Excellent

jeremey

Stayed 2 nights in May 2025

10/10 Excellent

Suzette, Scooba

Stayed 1 night in May 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
The day was rainy but check in went very smoothly. The hotel dining was limited selection but they compensated well.
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

8/10 Good

Amelia

Stayed 1 night in May 2025

8/10 Good

Lucy

Liked: Cleanliness
Stayed 2 nights in May 2025