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The Westin Jackson

4.0 star property

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Photo gallery for The Westin Jackson

Exterior
Bar (on property)
View from property
Indoor pool
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
407 South Congress Street, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪8 min walk‬
  • Place, Mississippi Civil Rights Museum
    ‪11 min walk‬
  • Place, Mississippi State Capitol
    ‪14 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 378 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 414 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jackson

Located in Downtown Jackson within a 5-minute walk of Metro Jackson Chamber of Commerce, The Westin Jackson is within a 15-minute stroll of Mississippi Governor's Mansion. This 4-star hotel has 203 guestrooms and offers a full-service spa, an indoor pool, and a gym.

What's nearby

  • Mississippi Museum of Art - 6 min walk - 0.4 miles
  • Mississippi Governor's Mansion - 7 min walk - 0.4 miles
  • Jackson Convention Complex - 8 min walk - 0.5 miles
  • Mississippi Civil Rights Museum - 11 min walk - 0.6 miles
  • Mississippi State Capitol - 14 min walk - 0.8 miles

Getting around

  • Jackson Station - 13 min walk
  • Evers Intl. Airport (JAN) - 16 min drive

Restaurants

  • ‪Hal & Mal's - ‬7 min walk
  • ‪Martin's Downtown - ‬5 min walk
  • ‪Mayflower Cafe - ‬12 min walk
  • ‪4th Avenue Lounge - ‬6 min walk
  • ‪El Centro Grill - ‬4 min walk

About this property

The Westin Jackson

The Westin Jackson features a full-service spa, an indoor pool, and a gym. Valet parking is offered for USD 32 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
50-inch LED TVs are available for entertainment, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and slippers. IPod docks, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.
Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Estelle Southern Table

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • Business center

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 32 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

Frequently asked questions

Is free cancellation available at The Westin Jackson?

The Westin Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Jackson?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at The Westin Jackson on Apr 19, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Westin Jackson?

This hotel is situated in Downtown Jackson, just steps from Metro Jackson Chamber of Commerce, and within a 10-minute walk of Mississippi Governor's Mansion and Russell C Davis Planetarium. You'll also find Mississippi State Capitol and Mississippi Civil Rights Museum less than a mile away.

Is there parking available at The Westin Jackson?

Yes, uncovered valet parking is offered for USD 32 per day with in/out privileges.

Is there a spa at The Westin Jackson?

Soul Spa is the hotel's spa and services include facials, body treatments, and massages. The spa is not open daily but only on select days.

Does The Westin Jackson feature a casino on the premises?

No, The Westin Jackson doesn't have a casino.

Will I find an indoor pool at The Westin Jackson?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at The Westin Jackson?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Are there hot tubs at The Westin Jackson?

No, there isn't a spa tub at this hotel.

Does The Westin Jackson have a restaurant that serves breakfast?

Yes, The Westin Jackson serves a full breakfast for a surcharge each morning at Estelle Southern Table.

Will The Westin Jackson allow pets to stay for free?

Yes, dogs can stay for free at The Westin Jackson.

Are there connecting rooms at The Westin Jackson?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to The Westin Jackson?

The closest major airport to The Westin Jackson is Evers Intl. Airport (JAN), which is 11.7 mi away (16 minutes by car). Another top airport is Madison, MS (DXE-Bruce Campbell Field), which is located 12.9 mi away (17-minute drive).

Are there rooms with balconies at The Westin Jackson?

No, you won't find guestrooms with balconies at The Westin Jackson.

The Westin Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 900 reviews
Rating 8 - Good. 151 out of 900 reviews
Rating 6 - Okay. 56 out of 900 reviews
Rating 4 - Poor. 28 out of 900 reviews
Rating 2 - Terrible. 23 out of 900 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashely

Stayed 1 night in Jan 2026

6/10 Okay

frederic, San Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The review and rating is about the experience we had for dinner at the hotel restaurant. Never have I seen so much staff in the kitchen to deliver so little food in such a long time in a night when the restaurant was at below 20% occupancy. Allow me to add the food was mediocre, and not matching the menu description. To top it, it was grossly overpriced for the quality served, which basically was straight out of a Sysco truck. The only highlight was watching the staff as the arguments, useless flor manager and kitchen staff turned it in a farcical spectacle. Besides that, rooms were fine, clean. Bedding was fine if not great.
Stayed 1 night in Jan 2026

10/10 Excellent

Corey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay...
Stayed 1 night in Dec 2025

8/10 Good

CHRIS

Stayed 1 night in Dec 2025

10/10 Excellent

Demetrius Kenyatta

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean room. Excellent customer service. Staff was friendly
Stayed 3 nights in Dec 2025

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonvonta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2025

10/10 Excellent

Nicholas

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely Wonderful!! From valet, front desk, and restaurant servers rated exceptional!
Stayed 1 night in Dec 2025

10/10 Excellent

Jonvonta

Nice stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Saleem

Stayed 1 night in Nov 2025

10/10 Excellent

Ace

Stayed 2 nights in Nov 2025

10/10 Excellent

Christen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful!!! I got to the hotel just before the storm hit.
Stayed 1 night in Nov 2025

10/10 Excellent

Marlania

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, quiet stay! The kids enjoyed the indoor pool. I'd definitely stay here again if we're ever in the area again. Super friendly staff and valet. 10/10 recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Valicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, elegant, comfy and cozy. Will stay here again
Stayed 2 nights in Nov 2025

10/10 Excellent

Melisa

Liked: Cleanliness, amenities, property conditions & facilities
Always a luxurious pleasure!
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Always a pleasure!
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
The room was spotless and the employees were very helpful! Very professional!
Stayed 1 night in Nov 2025

10/10 Excellent

Marketa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is really nice and the beds are super comfy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Kori

Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

LaShundra

Stayed 2 nights in Oct 2025

8/10 Good

C

Traveled with partner
Liked: Amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2025

10/10 Excellent

Ursula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Westin was in perfect location, the staff was friendly, and Valet was great!
Stayed 1 night in Nov 2025

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