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The Westin Jackson

4.0 star property
Hotel in Jackson with a full-service spa and a health club

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Photo gallery for The Westin Jackson

Bar (on property)
Property amenity
Meeting facility
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included

Explore the area

View in a map
407 South Congress Street, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪8 min walk‬
  • Place, Mississippi Civil Rights Museum
    ‪11 min walk‬
  • Place, Mississippi State Capitol
    ‪14 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(29 reviews)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jackson

Located in Downtown Jackson within a 5-minute walk of Metro Jackson Chamber of Commerce, The Westin Jackson is within a 15-minute stroll of Mississippi Governor's Mansion. This 4-star hotel has 203 guestrooms and offers a full-service spa, an indoor pool, and free self parking.

What's nearby

  • Mississippi Museum of Art - 6 min walk - 0.4 miles
  • Mississippi Governor's Mansion - 7 min walk - 0.4 miles
  • Jackson Convention Complex - 8 min walk - 0.5 miles
  • Mississippi Civil Rights Museum - 11 min walk - 0.6 miles
  • Mississippi State Capitol - 14 min walk - 0.8 miles

Getting around

  • Jackson Station - 13 min walk
  • Evers Intl. Airport (JAN) - 16 min drive

Restaurants

  • ‪Hal & Mal's - ‬7 min walk
  • ‪Martin's Downtown - ‬5 min walk
  • ‪El Centro Grill - ‬4 min walk
  • ‪4th Avenue Lounge - ‬6 min walk
  • ‪The Walk-In - ‬6 min walk

About this property

The Westin Jackson

Hotel in Jackson with a full-service spa and a health club
The Westin Jackson features a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
50-inch LED TVs are available for entertainment, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and slippers. IPod docks, minibars, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.
Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 28 per day; includes in/out privileges)
  • Limited onsite self and valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Estelle Southern Table

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • Business center

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 28 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

Frequently asked questions

Is free cancellation available at The Westin Jackson?

The Westin Jackson offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see close to The Westin Jackson?

This hotel is situated in Downtown Jackson, just steps from Metro Jackson Chamber of Commerce, and within a 10-minute walk of Mississippi Governor's Mansion and Russell C Davis Planetarium. You'll also find Mississippi State Capitol and Mississippi Civil Rights Museum less than a mile away.

Is there parking available at The Westin Jackson?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 28 per day with in/out privileges.

Is there a spa at The Westin Jackson?

Soul Spa is the hotel's spa and services include massages, body treatments, and facials. The spa is not open daily but only on select days.

Does The Westin Jackson feature a casino on the premises?

No, The Westin Jackson doesn't have a casino.

Will I find an indoor pool at The Westin Jackson?

Yes, this hotel has an indoor pool.

What do couples enjoy most about The Westin Jackson?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at The Westin Jackson?

Yes, this hotel has a spa tub.

Does The Westin Jackson have a restaurant that serves breakfast?

Yes, The Westin Jackson serves a full breakfast for a surcharge each morning at Estelle Southern Table.

Will The Westin Jackson allow pets to stay for free?

Yes, dogs can stay for free at The Westin Jackson.

Are there connecting rooms at The Westin Jackson?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Westin Jackson?

The closest major airport to The Westin Jackson is Evers Intl. Airport (JAN), which is 11.7 mi away (16 minutes by car). Another top airport is Madison, MS (DXE-Bruce Campbell Field), which is located 12.9 mi away (17-minute drive).

Are there rooms with balconies that I can book at The Westin Jackson?

No, at The Westin Jackson, there aren't any guestrooms that list a balcony.

The Westin Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 593 out of 830 reviews
Rating 8 - Good. 144 out of 830 reviews
Rating 6 - Okay. 49 out of 830 reviews
Rating 4 - Poor. 23 out of 830 reviews
Rating 2 - Terrible. 21 out of 830 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

6/10 Okay

Desiree

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The sheets of my room weren’t clean at all a lot of stains. The jacuzzi of the hotel not working . Pool dirty
Stayed 2 nights in Sep 2025

10/10 Excellent

Thom

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place for business, but not a walkable area for tourist.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very nice upscale hotel.
Stayed 1 night in Aug 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Marketa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars!

What a wonderful hotel in the heart of downtown Jackson. Close and conveniently located JSU.
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Stayed 1 night in Aug 2025

10/10 Excellent

james

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff and property. Clean property. Very nice area. Enjoyed my stay. Will visit again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jashun

Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tamika

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Carrie Ellen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurant!
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Stayed 1 night in Jul 2025

4/10 Poor

rachelle

Stayed 2 nights in Jul 2025

8/10 Good

Mary A

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

courtnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lori

Traveled with family and small children
Liked: Cleanliness, amenities
Never stayed here before. Staff was very attentive snd accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Lavaese

Stayed 1 night in Jul 2025

10/10 Excellent

Takeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness

Dog spotted room #520

While traveling with a pet, we understand about rooms and how they use certain rooms always for guest with dogs, our room had 2 very noticeable pee stain's. 1 large was on the bed skirt other on dresser and carpet. Unfortunately we unpacked, settled in from a long drive. Advised and show pictures to front desk, they offered to move us but latehour and fact that we are leaving first light . We put our dog in travel kennel so he wouldn’t mark his spot. We would think the past dog messes would be noticed/ reported and clean prior to nextguest
Stayed 1 night in Jul 2025

4/10 Poor

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room, bad customer service

Checked in late at night. Tv did not work and customer service refused to help. Room was dirty, no body wash in container, towels and linens very poor quality. Would not stay there again. That said, restaurant staff and valets were very kind and helpful but front desk staff unhelpful and display no concern or pride in their work. They were rude and hung up on the hotels.com staff who were trying to help.
Stayed 1 night in Jul 2025

10/10 Excellent

Roneice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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