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Holiday Inn Express & Suites Jackson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Room amenity
Exterior
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3506 Oneil Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪2 min drive‬
  • Place, JAX 60
    ‪3 min drive‬
  • Place, R.A. Greene Park
    ‪4 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (2 Queen Beds)

7.8 out of 10
Good
(11 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(28 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub

  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Jackson

Holiday Inn Express & Suites Jackson by IHG places you within 2 miles (3 km) of Jackson Crossing Mall and JAX 60. This 78-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Jackson Crossing Mall - 2 min drive - 2.5 miles
  • JAX 60 - 3 min drive - 2.0 miles
  • R.A. Greene Park - 4 min drive - 4.0 miles
  • Lions Park - 5 min drive - 4.2 miles
  • Michigan Theatre of Jackson - 7 min drive - 5.1 miles

Getting around

  • Jackson Station - 8 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 49 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Holiday Inn Express & Suites Jackson by IHG

At Holiday Inn Express & Suites Jackson by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include conference space, a business center, and express check-in.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jackson Hotel
Holiday Inn Express Jackson
Jackson Country Inn

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Jackson by IHG?

Holiday Inn Express & Suites Jackson by IHG offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Jackson by IHG?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Jackson by IHG on Jul 6, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Express & Suites Jackson by IHG?

This hotel is located in Jackson, close to JAX 60, Cascade Falls, and Michigan Theatre of Jackson. You'll also find Art 634 and Jackson Crossing Mall within a short drive.

Is there parking available at Holiday Inn Express & Suites Jackson by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Jackson by IHG include a casino on the premises?

No, Holiday Inn Express & Suites Jackson by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Jackson by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Express & Suites Jackson by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a free daily breakfast.

Are there hot tubs at Holiday Inn Express & Suites Jackson by IHG?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express & Suites Jackson by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Jackson by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Jackson by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites Jackson by IHG.

Are there connecting rooms at Holiday Inn Express & Suites Jackson by IHG?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Holiday Inn Express & Suites Jackson by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Jackson by IHG.

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 616 reviews
Rating 8 - Good. 189 out of 616 reviews
Rating 6 - Okay. 57 out of 616 reviews
Rating 4 - Poor. 24 out of 616 reviews
Rating 2 - Terrible. 18 out of 616 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
Great rooms, great breakfast, and very helpful and friendly staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Art

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff was very friendly and the breakfast was very good!! This hotel was close to everything, food, shopping and the bowling alley!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious, very comfortable. Staff was nice and helpful. Breakfast was great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was wonderful
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities
The room, lobby, and pool area were all clean. The staff was so helpful and friendly. Would definitely hear again. Good breakfast! Thank you!
King suite with jetted tub
King suite with jetted tub
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Staff & service
Friendly Staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. The room was clean and breakfast was great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly and breakfast!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities
the room was clean and comfortable
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Updates to hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff very nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Form the time we arrived to the time we left everything was great. Including the breakfast. The room was very nice. We were very impressed with the entire building and stay. We stop staying at any Holiday Inn Express over 10 years ago because of a bad experience and very unclean one in another city but this one I decided to give a try because of the reviews and ratings. If I’m ever in Jackson Michigan again I will stay here again. I highly recommend!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
we enjoyed the breakfast, and the location of the property.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate, quiet and several food options within walking distance.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff is so friendly!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Audrey

excellent staff and very clean hotel! the breakfast was awesome and I appreciated the hard worked staff keeping the place in tip top shape.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and walked to dinner. Nice area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2025
Verified

8/10 Good

Kim

Liked: Staff & service
convenient location, easily accessible from the highway, some shopping near by.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great as well as the staff. Friendly, helpful.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice a quite clean rooms
Stayed 1 night in Oct 2025