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Comfort Inn & Suites Jackson

2.5 star property
Hotel in Jackson with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Jackson

Lobby
Pool
Exterior
Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast

Reviews

8.2

Very good

Popular amenities

  • Pool
    PoolPool
  • Laundry
    LaundryLaundry
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning
  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
2435 Shirley Dr, Jackson, MI, 49202
  • Popular LocationMichigan Theatre of Jackson5 min drive
  • Popular LocationJAX 606 min drive
  • Popular LocationCascade Falls9 min drive
  • AirportDetroit, MI (DTW-Detroit Metropolitan Wayne County)62 min drive

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The price is $129
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$143 total
includes taxes & fees
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About the neighborhood

Jackson

Comfort Inn & Suites Jackson is located within a few miles (5 km) of Keeley Park and Art 634. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Michigan Theatre of Jackson - 5 min drive
  • JAX 60 - 6 min drive
  • Henry Ford Allegiance Health - 7 min drive
  • Cascade Falls - 9 min drive
  • Sandhill Crane Vineyards - 16 min drive

Getting around

  • Jackson Station - 5 min drive
  • The preferred airport is Detroit Metropolitan Wayne County Airport (DTW): 62-min drive, 61.9 mi/99.6 km.

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Comfort Inn & Suites Jackson

Hotel in Jackson with free breakfast and a fitness center
Guests of Comfort Inn & Suites Jackson enjoy a gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a meeting room, and free newspapers.
Guests can expect to find free WiFi and 50-inch flat-screen TVs with cable channels and pay movies. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • In-room safe fee: USD 1.50 per day
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Comfort Inn Suites Jackson
Comfort Inn & Suites Jackson Hotel
Comfort Inn & Suites Jackson Jackson
Comfort Inn & Suites Jackson Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites Jackson?

Comfort Inn & Suites Jackson provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Comfort Inn & Suites Jackson?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Jackson on Aug 26, 2024 start from $88.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Comfort Inn & Suites Jackson?

This hotel is located in Jackson, close to JAX 60, Cascade Falls, and Michigan Theatre of Jackson. You'll also find Keeley Park and Art 634 within a short drive.

Will I be able to park at Comfort Inn & Suites Jackson?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Inn & Suites Jackson feature a casino at the property?

No, Comfort Inn & Suites Jackson doesn't have a casino.

Will I find an indoor pool at Comfort Inn & Suites Jackson?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Comfort Inn & Suites Jackson?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Does Comfort Inn & Suites Jackson have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Inn & Suites Jackson have a restaurant that serves breakfast?

Comfort Inn & Suites Jackson offers free continental breakfast each morning though there is no restaurant.

Will Comfort Inn & Suites Jackson allow pets to stay free of charge?

No, pets aren't allowed at Comfort Inn & Suites Jackson.

Does Comfort Inn & Suites Jackson have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Comfort Inn & Suites Jackson?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites Jackson.

Comfort Inn & Suites Jackson Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 184 out of 422 reviews" "
Rating 8 - Good. 145 out of 422 reviews" "
Rating 6 - Okay. 41 out of 422 reviews" "
Rating 4 - Poor. 31 out of 422 reviews" "
Rating 2 - Terrible. 21 out of 422 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marisela

Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and greatvstaff
Stayed 8 nights in Apr 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and staff was friendly.
Stayed 3 nights in Apr 2024

6/10 Okay

Megumi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Destynee

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Jackson.
Stayed 2 nights in Apr 2024

8/10 Good

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best kept 👌 Comfort Inn and Suites I have been to.
Stayed 2 nights in Mar 2024

6/10 Okay

Kristine

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay
The room was pretty clean and comfortable. The breakfast food however was not great at all. The milk was barely cool and the sausage was so icky it wasn’t edible. I would stay here again but avoid the breakfast. Also the indoor pool was closed for winter. I thought that was the whole idea of an indoor pool, so it doesn’t have to close for winter.
Stayed 1 night in Mar 2024

2/10 Terrible

Margaret

Traveled with partner, Traveled with family
We arrived to find that their pool was closed. We asked when it would be open and the staff said later this year! We specifically were wanting a hotel with pool. We were told that our room would be reimbursed. It hasn’t shown on our credit card as being reimbursed yet.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Daniel, Akron

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Exhaust fan was way toooo loud in bathroom Toilet didnt flush after multiple trys The a/c fan kicked on sounded like it was gearing up to cut deli meat. Ive stayed here many many times and this time by far was the absolutely the worst time.
Stayed 1 night in Jan 2024

2/10 Terrible

Wendy

Traveled with partner
Disliked: Staff & service, amenities
I selected this property for a wedding weekend due to the beautiful spa tub shown in the pictures. When I arrived for check-in, I learned that the tubs had been removed. Disappointed, I immediately cancelled our reservation and booked with a lovely hotel down the street that does actually have spa tubs in the room. Comfort inn employees assured me of a full refund since it was their mistake for not updating the pics. I've spent 3 months sending numerous refund requests only to get denied again and again. They lie and steal your money and STILL HAVEN'T CHANGED THE ERRONEOUS PICTURES. Clearly they don't care about honest or customer service. Dont stay there or trust them with your credit card info!

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Not the quality experienced of other Comfort Inn
Was not told before check-in about satellite dish problems so no TV during the during the football playoff weekend. Fixed day of check out. Or that the pool is closed due to maintenance for the last month. The bed mattress is hard and has a metal foundation that makes loud noise when sitting down or other similar movements. I didn't have a chance to try the free breakfist or the exercise room.
Stayed 1 night in Jan 2024

10/10 Excellent

Carolyn

Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Mary

Traveled with family and small children
Was told there would be no room service unless we asked for it, the room had been entered at least twice (without request) and his cologne was taken and maybe other items that we haven't noticed. The pool was closed
Stayed 4 nights in Dec 2023

10/10 Excellent

Eric, Belmont

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again. Front desk was staffed, which you don't have at the lower ends of hotels.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Eileen, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room/amenities for the price. The fitness center has great equipment.
Stayed 6 nights in Nov 2023

6/10 Okay

Amber

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly. Not convenient to food and shopping. Black mold in the bathroom. Hot tub is gone. Big disappointment after a long day. Was hoping to relax. 😒
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Update the room
The bathroom looked old and dingy. Too much noise above us constantly. The room looked outdated. However the staff was amazing Stephanie and Shannon courteous and helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Gaston

Traveled with family
Liked: Staff & service, property conditions & facilities
Didn’t love the glass window at check in, felt unsafe
Stayed 1 night in Nov 2023

8/10 Good

felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023