Tru by Hilton Jackson, MI

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Jackson, MI

Welcome to our hotel's reception area, featuring a circular reception desk and comfortable seating.
Welcome to our hotel, featuring a covered entrance with a canopy and beautifully maintained surroundings.
Two single beds with wooden headboards, a desk, and ironing station in a clean and functional room with a large window and outdoor view.
Enjoy a delicious breakfast at our central island, featuring a variety of fresh fruits, pastries, and beverages, along with a buffet selection.
Relax in the outdoor patio area with a round table and wicker chairs, set amidst a brick facade and large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
2401 Shirley Dr, Jackson, MI, 49202
  • JAX 60
    ‪5 min drive‬
  • Henry Ford Allegiance Health
    ‪6 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the neighborhood

Jackson

Tru by Hilton Jackson, MI places you within 2 miles (3 km) of R.A. Greene Park and Lions Park. This 93-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Art 634 - 4 min drive - 2.7 miles
  • Michigan Theatre of Jackson - 5 min drive - 3.1 miles
  • JAX 60 - 5 min drive - 2.7 miles
  • Henry Ford Allegiance Health - 6 min drive - 3.8 miles
  • Cascade Falls - 8 min drive - 4.2 miles

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Tru by Hilton Jackson, MI

Hotel in Jackson with free breakfast and a 24-hour fitness center
Tru by Hilton Jackson, MI features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

Are free cancellation options available at Tru by Hilton Jackson, MI?

Tru by Hilton Jackson, MI provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Tru by Hilton Jackson, MI?

This hotel is located in Jackson, close to Art 634, JAX 60, and Michigan Theatre of Jackson. You'll also find Cascade Falls and Keeley Park within a short drive.

Is there parking available at Tru by Hilton Jackson, MI?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Jackson, MI include a casino on the premises?

No, Tru by Hilton Jackson, MI doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Jackson, MI?

No, there is no indoor pool at this hotel.

Is Tru by Hilton Jackson, MI a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Are there hot tubs at Tru by Hilton Jackson, MI?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Jackson, MI have a restaurant that serves breakfast?

Tru by Hilton Jackson, MI offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Jackson, MI allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Jackson, MI for a fee of USD 50 per accommodation, per stay.

Does Tru by Hilton Jackson, MI have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Tru by Hilton Jackson, MI?

No, at Tru by Hilton Jackson, MI, there aren't any guestrooms that list a balcony.

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 932 reviews
Rating 8 - Good. 222 out of 932 reviews
Rating 6 - Okay. 76 out of 932 reviews
Rating 4 - Poor. 35 out of 932 reviews
Rating 2 - Terrible. 36 out of 932 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
It was a very comfortable nights sleep. Staff was friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in May 2025

4/10 Poor

Missy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk lady when we checked in was rude and unfriendly . Seemed expensive as well
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kaylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice being across the street from Red Lobster. Would have been nice if the complimentary breakfast opened earlier, we had to be across town by 7:00.
Stayed 1 night in Apr 2025

10/10 Excellent

sheriff

Stayed 1 night in Apr 2025

10/10 Excellent

Gavin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property. Comfortable & clean. Good breakfast
Stayed 2 nights in Mar 2025

6/10 Okay

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Mar 2025

4/10 Poor

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small room, decent room price, horrendous deposit

The $400 deposit was beyond ridiculously and I was given no notice of it until I checked in
Stayed 1 night in Mar 2025

6/10 Okay

Darlene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had booked the hotel because of the pool, but then the pool was down all weekend. I was cold in the night and could not get the heat to come on. The desk clerk said they would have maintenance to check it, which never came. After a text to Expedia the desk clerk came up to get it adjusted. The room was very basic. No carpet. The shower was nice and inviting.
Stayed 1 night in Mar 2025

6/10 Okay

Kelly

Traveled with family
Stayed 3 nights in Mar 2025

4/10 Poor

Stacy

Disliked: Property conditions & facilities
The pool was closed. The floor in our room was dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Caleb

Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Denise

Stayed 1 night in Mar 2025

10/10 Excellent

Jonetta

Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Mar 2025

8/10 Good

Monica

Stayed 1 night in Mar 2025

2/10 Terrible

Alula

Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Erica

Stayed 3 nights in Mar 2025

6/10 Okay

Arianna

Business traveler, Traveled with family
Liked: Cleanliness
Booked for the ease of breakfast and found out Sundays don’t start till 7 and we needed to leave by 6:30. Outside door to pool was propped open with a sign do not close…it was soooooo cold outside, in the pool area and the water was freezing. The pool was reason 2 we booked. Disappointed.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and rooms are a good size.
Stayed 1 night in Mar 2025

10/10 Excellent

Neda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and a decent breakfast. Staff was very nice. conveniently located, a short drive from my work.
Stayed 2 nights in Mar 2025