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Recent guest reviews

Surprised at the amount of trash around the perimeter of the hotel.

The hotel was very clean. It has a fun colorful vibe. We enjoyed our stay.

I enjoyed my stay at this hotel. However, Orbitz gives you the option to pay at the hotel and when I arrived they wouldn’t take cash. It was not noted anywhere that you had to put it on a card.

Rooms were great. No carpet! And the use of refillable soaps and lotions is great to cut down on waste.

The staff was very accommodating and helpful! They really made the stressors off traveling easier on me!

Very nice geared toward the younger people lots of charging stations

Rooms were not carpeted. It had "hardwood" floors. It made the room very loud with "echo's", for lack of a better word. This makes the floor very hard to clean, and the maids must not clean everywhere on the floor. It wasn't gross, but it was not fully clean.

Very ice and the bed and pillows where top of the list e. Love the minimalistic style, just what you need and nothing else. Will be staying again. Wife loved the lack of carpeting, low allergines Thank you.

The room was not quiet. All neighbors were heard clearly.

There were no reviews when I booked. So I took a chance. Glad I did.

Shirley Dr Jackson MI

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.4 mi (3.9 km) from Keeley Park, Tru by Hilton Jackson, MI is within a 10-minute drive of Michigan Theatre of Jackson. This 93-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 7:00 AM to 9:00 AM.


Rooms

All of Tru by Hilton Jackson, MI's 93 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Tru by Hilton Jackson, MI have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Tru by Hilton Jackson, MI

Everyone (6) Couples (3) Family (5)
4
Business Business

Surprised at the amount of trash around the perimeter of the hotel.

By on Aug 17, 2021

Review comment responded on Sep 22, 2021

Thanks for responding to our survey. We appreciate our guests. We will definitely address this.

5
Partner Couples Family

The hotel was very clean. It has a fun colorful vibe. We enjoyed our stay.

By on Feb 28, 2021

4
Family Friends Family

I enjoyed my stay at this hotel. However, Orbitz gives you the option to pay at the hotel and when I arrived they wouldn’t take cash. It was not noted anywhere that you had to put it on a card.

By on Jan 13, 2021

5
Everyone

By on Dec 27, 2020

3
Everyone

By on Jul 12, 2020

5
Family Family with small children

Rooms were great. No carpet! And the use of refillable soaps and lotions is great to cut down on waste.

By on Mar 11, 2020

5
Partner Couples Family

The staff was very accommodating and helpful! They really made the stressors off traveling easier on me!

By on Jan 27, 2020

5
Partner Couples

Very nice geared toward the younger people lots of charging stations

By on Dec 31, 2019

2
Everyone

By on Nov 12, 2019

4
Business Business

Rooms were not carpeted. It had "hardwood" floors. It made the room very loud with "echo's", for lack of a better word. This makes the floor very hard to clean, and the maids must not clean everywhere on the floor. It wasn't gross, but it was not fully clean.

By on May 14, 2019

Tru by Hilton Jackson, MI

2401 Shirley Dr, Jackson, MI 49202
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