Tru by Hilton Jackson, MI

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Jackson, MI

Reception
Exterior
Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Terrace/patio
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2401 Shirley Dr, Jackson, MI, 49202
  • Place, JAX 60
    ‪5 min drive‬
  • Place, Henry Ford Allegiance Health
    ‪6 min drive‬
  • Place, Cascade Falls
    ‪8 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(59 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Jackson

Tru by Hilton Jackson, MI places you within 2 miles (3 km) of R.A. Greene Park and Lions Park. This 93-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Art 634 - 4 min drive - 2.7 miles
  • Michigan Theatre of Jackson - 5 min drive - 3.1 miles
  • JAX 60 - 5 min drive - 2.7 miles
  • Henry Ford Allegiance Health - 6 min drive - 3.8 miles
  • Cascade Falls - 8 min drive - 4.2 miles

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Texas Roadhouse - ‬2 min drive

About this property

Tru by Hilton Jackson, MI

Hotel in Jackson with free breakfast and a 24-hour fitness center
Tru by Hilton Jackson, MI features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

Are free cancellation options available at Tru by Hilton Jackson, MI?

Tru by Hilton Jackson, MI provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Tru by Hilton Jackson, MI?

This hotel is located in Jackson, close to Art 634, JAX 60, and Michigan Theatre of Jackson. You'll also find Cascade Falls and Keeley Park within a short drive.

Is there parking available at Tru by Hilton Jackson, MI?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Jackson, MI include a casino on the premises?

No, Tru by Hilton Jackson, MI doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Jackson, MI?

No, there is no indoor pool at this hotel.

Is Tru by Hilton Jackson, MI good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Does Tru by Hilton Jackson, MI have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Jackson, MI have a restaurant that serves breakfast?

Tru by Hilton Jackson, MI offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Jackson, MI allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Jackson, MI for a fee of USD 50 per accommodation, per stay.

Does Tru by Hilton Jackson, MI have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Tru by Hilton Jackson, MI?

No, at Tru by Hilton Jackson, MI, there aren't any guestrooms that list a balcony.

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 964 reviews
Rating 8 - Good. 233 out of 964 reviews
Rating 6 - Okay. 81 out of 964 reviews
Rating 4 - Poor. 37 out of 964 reviews
Rating 2 - Terrible. 37 out of 964 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 2 nights in Aug 2025

10/10 Excellent

DAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Hot full breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

DeShawn

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 7 nights in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
It was a very comfortable nights sleep. Staff was friendly
Stayed 1 night in Jul 2025

8/10 Good

John

Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, kept very well
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't take room 133, it is right next to the pool. Kids were in the pool late and screaming. They could be heard through the walls. Unable to fall a sleep.
Stayed 3 nights in Jun 2025

8/10 Good

David, Ashburn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok place to stay. A little pricey for this hotel and area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only “problem” was part of the hotel was under construction. But didn’t hinder our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Misako

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Coming from out of the area it was difficult to navigate to the hotel, but the comfort and facility made up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

shelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Thank you!
Stayed 1 night in Jun 2025

6/10 Okay

Bonnie

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
It was an average hotel stay. No flair some flaws.
Stayed 4 nights in Jun 2025

10/10 Excellent

VIVEK KRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent people and stay
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel good breakfast
Stayed 2 nights in May 2025

8/10 Good

MICHAEL

Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in May 2025

8/10 Good

Windy

Business traveler
It was clean and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Brandy

Liked: Cleanliness, property conditions & facilities
No real alarming complaints, just staff who seemed to be having a rough day
Stayed 2 nights in May 2025

10/10 Excellent

Erica

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
I recently stayed at Tru by Hilton, and I couldn’t be more pleased with the experience. From the moment I arrived, the staff went out of their way to make me feel welcome. Check-in was smooth and efficient, and they are one of few that allow dogs that do not fit in the palm of your hand! The room was spotless, spacious, and tastefully decorated with modern furnishings. The bed was exceptionally comfortable, and I appreciated the thoughtful touches like high-quality toiletries, high quality amenities, and fast, free Wi-Fi. Each time I have stayed at Tru by Hilton, they have exceeded my expectations in every way. I highly recommend it to anyone looking for comfort, great service, and excellent amenities. I will definitely be returning as this the only hotel I will stay at when I return home to visit!
Stayed 3 nights in May 2025

10/10 Excellent

Mark, Pottstown

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Karinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very nice, staff was great. room was pretty small compared to other hotels in my opinion. comfy bed
Stayed 2 nights in Feb 2025

2/10 Terrible

Mariah

Stayed 1 night in May 2025

10/10 Excellent

Todd

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025