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Tru by Hilton Jackson, MI

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Jackson, MI

Restaurant
Lobby
Reception
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2401 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪18 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.4 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Jackson

Tru by Hilton Jackson, MI places you within 2 miles (3 km) of R.A. Greene Park and Lions Park. This 93-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Jackson Crossing Mall - 18 min walk - 1.0 mile
  • R.A. Greene Park - 2 min drive - 2.2 miles
  • Lions Park - 3 min drive - 2.0 miles
  • JAX 60 - 5 min drive - 3.8 miles
  • Michigan International Speedway - 30 min drive - 27.3 miles

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬2 min drive

About this property

Tru by Hilton Jackson, MI

Hotel in Jackson with free breakfast and a 24-hour fitness center
Tru by Hilton Jackson, MI features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

Are free cancellation options available at Tru by Hilton Jackson, MI?

Tru by Hilton Jackson, MI provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Jackson, MI?

As of Jan 7, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jackson, MI on Jan 14, 2026 start from $81.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Tru by Hilton Jackson, MI?

This hotel is located in Jackson, close to Art 634, JAX 60, and Michigan Theatre of Jackson. You'll also find Cascade Falls and Jackson Crossing Mall within a short drive.

Is there parking available at Tru by Hilton Jackson, MI?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Jackson, MI include a casino on the premises?

No, Tru by Hilton Jackson, MI doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Jackson, MI?

No, there is no indoor pool at this hotel.

Is Tru by Hilton Jackson, MI a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Does Tru by Hilton Jackson, MI have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Jackson, MI have a restaurant that serves breakfast?

Tru by Hilton Jackson, MI offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Jackson, MI allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Jackson, MI for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Jackson, MI?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Tru by Hilton Jackson, MI?

No, there aren't any guestrooms with balconies at Tru by Hilton Jackson, MI.

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at the front desk, always ready to help if needed, and great coffee.
Stayed 2 nights in Oct 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
internet speed was acceptable, The breakfast was okay, limited and supply of items was sometimes low.
Stayed 4 nights in Oct 2025

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Staff was rude WiFi did not work couldn’t get any help from staff or Hilton honors. Pillows were horrible and break was just ok.
Stayed 1 night in Oct 2025

6/10 Okay

LeeAnn

Traveled with partner
We stayed 2 years ago when first opened, very nice stay, staff was excellent and breakfast was a great variety and plenty for all guests. This stay this time it seams as though some things have gone downhill. It was quite noisy sleeping, you can hear other guests talking and thumping around. Biggest disappointment was the breakfast, very limited to choose from, no scrambled eggs or bacon/sausage, lots of guests were unhappy about the breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, albeit a little small for two people.
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again.

The room was nice and had a large bathroom. The staff were very helpful. The breakfast is a variety of hot and cold options.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mary Catherine

Stayed 4 nights in Sep 2025

8/10 Good

Molly

Stayed 1 night in Aug 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly from moment we walked in...
Stayed 2 nights in Aug 2025

4/10 Poor

Kelly

Stayed 1 night in Aug 2025

2/10 Terrible

Kelly

Stayed 1 night in Aug 2025

8/10 Good

Heoung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, spacious and clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Jiarong

Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Stayed 1 night in Aug 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Charlene

Stayed 1 night in Aug 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 2 nights in Aug 2025

10/10 Excellent

Manjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great One-Niter

We stayed for one night to meet with friends the next morning. Enjoyed the breakfast that was included. We appreciated the helpfulness of the staff, and the cleanliness of our room.
Stayed 1 night in Aug 2025

6/10 Okay

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good breakfast, clean room but bed was hard
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay, accomodating staff
Stayed 5 nights in Jul 2025

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