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W Istanbul - Special Class

5.0 out of 5.0

Recent guest reviews

Our 2 nights there were simply fab! The place, the room, the staff all good! Good quality for money for sure! And not to forget best cocktail and very quiet hotel despite the music in the lobby area. You won’t regret your stay!

I had a great stay at W Istanbul. I have stayed 3 times at the hotel over a period of two years, and the standards seem to be consistent. Staff are attentive and friendly, and ready 24/7 to cater to your different needs. Mr. Faruk Karasoy was particularly kind and helpful over the breakfast everyday. The rooms were cleaned and even tidied up! on a daily basis. Overall, there are minute details that could be changed or improved (as in any case) but nevertheless W Istanbul offers a great service and pleasant accommodations for your holidays or business trips.

Very friendly staff. The hotel is very clean. Interior design is very beautiful and it has a unique style. Location of the hotel is at the centre of the city and it is easy to travel from the hotel to any point in the city. It is mostly the staff, that make your stay pleasant in this hotel because of their politeness and great customer service.

We have been there for 7 nights ,the staff was hospitable and friendly,the breakfast employees were prefect , Special thanks to the chef Can who was friendly and professional, The breakfast can be much more variable,but the staff hospitality make it up to me The only negative thing is that some nights the bar voice was so loud

I had a fantastic stay at the W Istanbul. It offers everything you'd expect from the W - stylish rooms, friendly staff, and a central location. Mizgin was particularly helpful for me each day over breakfast, always ensuring I was well taken care of. I will definitely stay here again the next time I'm in Istanbul.

I spent 4 nights at the hotel with my family (2 kids, 8-9 years old). Positive comments: - very nice staff - very good location - nice gym Negative comments: - lack of cleanliness: they offer you something called “eco-cleaning” when you check in and this basically means that they will only make the bed (no dust cleaning, bathroom dirty every day, etc). Disgusting after 2 days. - very dark room (ideal to conceal lack of cleanliness) - no pool no real hamman - more a disco than a hotel (definitely NOT children-friendly) - small restaurant (had to queue 2 days in the morning to take my breakfast) - no proper lobby (tiny, in the middle of a corridor...) - it says 5 star hotel but in terms of services offered is a 3 star hotel

Booked for 3 nights, checked out after the first and moved to the Grand Hyatt. Bathroom doesnt exist, its basically a closet, loud music till 3am coming from the hall (they give you ear plugs...). Breakfast buffet is comparable to a 3 stars hotel. Never going back to a W hotel in my life

Great service especially from Mizgen. Great massage. Very friendly and helpful staff. The hotel has a great vibe and is situated in the middle of a wonderful cafe culture. We would definitely go back! Many thanks Dahny and John McCorry.

I was several times in the beginning of 2018 in W Istanbul. The Hotel is really beautiful in one of the best areas of Istanbul. Probably the best thing of W Istanbul is their staff, everyone makes you a really fantastic experience in your accommodation. Berk (whatever/whenever) will help you in everything you need, you just have to tell him, and you’ll have it... also the staff in restaurant/bar gives to you the best attention, as Faruk karasoy, always worried so that you can enjoy of your stay here. Thank you so much to all W Istanbul staff, I will come back for sure.

We stayed here for 7 nights. I booked 2 rooms and requested for connecting rooms, however the high occupancy rate resulted in the hotel unable to fill this request. They tried to make it as convenient as possible for us by providing 2 rooms which are on the same floor. Tried the room service several times, and while the price is not cheap, I was happy with the quality. Save your money and go to Emirgan Sutis, an excellent Turkish restaurant about 100 meters away. The gym was very well equipped and I really enjoyed my workout there. The talents working in this establishment are remarkable. Bek the concierge was super helpful and assisted me with a private cruise arrangement for my family. While I found the cruise to be just okay, I was really appreciative for Bek's assistance. He even ordered dinner for us, and remembered every single details I requested. Eyup was really friendly and always try to strike a conversation at every opportunity. I really enjoyed his insights on Istanbul and he provided some good tips to ensure I'll avoid potential tourist scams and pitfalls. One thing to note, W is not designed for family in my opinion, but their staff really made the difference. My family felt very welcomed and the great location is a big plus in our books. All in all, I was happy with my stay and will consider staying at W Istanbul again in the future.

Suleyman Seba Cad No. 22 - Akaretler Istanbul Istanbul

Hotel highlights

  • Walking distance to Dolmabahce Palace
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Nightclub

Located in Besiktas, W Istanbul - Special Class is within a 5-minute walk of popular attractions such as Maritime Museum and Sinan Pasha Mosque. This 140-room, 5-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. Centrally located in Istanbul, the hotel is also a short walk from Besiktas Pier and Dolmabahce Palace.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


All of W Istanbul - Special Class's 140 rooms are air-conditioned and have an array of amenities, including minibars, free bottled water, and laptop-compatible safes. 32-inch flat-screen TVs come with satellite channels and first-run movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include phones and desks.

Property features

At W Istanbul - Special Class, guests enjoy features like a nightclub, a 24-hour fitness center, and free WiFi in public areas. Valet parking is EUR 12 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 130 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 4 meeting rooms, coffee/tea in a common area, and express check-in.

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 1512 reviews