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Serenity Comfort Hotel

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Photo gallery for Serenity Comfort Hotel

Restaurant
Deluxe Room | Premium bedding, minibar, desk, laptop workspace
Indoor pool
Turkish bath, body treatments, aromatherapy, deep-tissue massages
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Peyami Safa Cd. 16, Istanbul, Istanbul, 34218
  • Place, Ataturk Kultur Merkezi
    ‪12 min walk‬
  • Place, 212 Istanbul Power Outlet
    ‪15 min walk‬
  • Place, İstoç Ticaret Merkezi
    ‪2 min drive‬
  • Airport, Istanbul (IST)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, minibar, desk, laptop workspace

Standard Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Business Triple Room

Business Triple Room | Premium bedding, minibar, desk, laptop workspace

Business Triple Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Triple Room

Premium bedding, minibar, desk, laptop workspace

Standard Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room

Premium bedding, minibar, desk, laptop workspace

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

Premium bedding, minibar, desk, laptop workspace

Junior Suite

  • Sleeps 1
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, minibar, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Istanbul

Located in Bağcılar within a mile (2 km) of 212 Istanbul Power Outlet, Serenity Comfort Hotel is within a few miles (5 km) of Mall of Istanbul. This 4.5-star hotel welcomes guests with 121 rooms and conveniences like an indoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Ataturk Kultur Merkezi - 12 min walk - 0.7 miles
  • 212 Istanbul Power Outlet - 15 min walk - 0.8 miles
  • İstoç Ticaret Merkezi - 2 min drive - 1.2 miles
  • Medipol Mega University Hospital - 3 min drive - 1.4 miles
  • Taksim Square - 16 min drive - 10.8 miles

Getting around

  • ISTOC Station - 4 min drive
  • Mahmutbey Station - 15 min walk
  • Istanbul Airport (IST) - 32 min drive

Restaurants

  • ‪Halamoglu Et Mangal - ‬15 min walk
  • ‪The North Shield Pub - ‬7 min walk
  • ‪Kervan Kebap Salonu - ‬10 min walk
  • ‪Örnek Düğün Salonu - ‬10 min walk
  • ‪telliogullari börekçisi - ‬15 min walk

About this property

Serenity Comfort Hotel

At Serenity Comfort Hotel , guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free valet parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and access to locker space. Other amenities at this luxury hotel include coffee/tea in a common area, laundry facilities, and a porter/bellhop.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, electric kettles, and desks.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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May 23 - May 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Tuz-Et

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Rollaway bed fee: EUR 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 12:30 PM—-anytime
  • Check-out: 12:30 PM
The front desk is open 24 hours a day. Driving? This property offers free valet parking.
Property Registration Number 18974

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

QUA COMFORT HOTEL
Serenity Comfort Hotel Hotel
Serenity Comfort Hotel Istanbul
Serenity Comfort Hotel Hotel Istanbul

Frequently asked questions

What can I see close to Serenity Comfort Hotel ?

This hotel is situated in Bağcılar within a short 16-minute walk of 212 Istanbul Power Outlet. You'll also find Mall of Istanbul and Venezia Mega Outlet within a short drive.

How much does it cost to stay at Serenity Comfort Hotel ?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Serenity Comfort Hotel on Apr 30, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Serenity Comfort Hotel ?

Yes, secured valet parking is offered for free at the hotel.

Is there a spa available at Serenity Comfort Hotel ?

Spa services at the hotel include Thai massages, Swedish massages, reflexology, and aromatherapy.

Does Serenity Comfort Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and deep-tissue massages at this hotel.

Does Serenity Comfort Hotel have a casino on the premises?

No, Serenity Comfort Hotel doesn't have a casino.

Is there an indoor pool at Serenity Comfort Hotel ?

Yes, this hotel has an indoor pool.

Is Serenity Comfort Hotel good for couples?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a fireplace.

Are there hot tubs at Serenity Comfort Hotel ?

No, there isn't a spa tub at this hotel.

Does Serenity Comfort Hotel have a restaurant with a breakfast menu?

Yes, Serenity Comfort Hotel serves buffet breakfast for a surcharge each morning at Tuz-Et.

Does Serenity Comfort Hotel allow pets to stay for free?

No, pets aren't allowed at Serenity Comfort Hotel .

Are there connecting rooms at Serenity Comfort Hotel ?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Serenity Comfort Hotel ?

The closest major airport to Serenity Comfort Hotel is Istanbul Airport (IST), which is 20.8 mi away (32 minutes by car). Another top airport is Istanbul Sabiha Gokcen Intl. Airport (SAW), which is around 27.4 mi away.

Are there rooms with balconies at Serenity Comfort Hotel ?

No, there aren't any guestrooms at Serenity Comfort Hotel that offer a balcony.

Serenity Comfort Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 94 reviews
Rating 8 - Good. 25 out of 94 reviews
Rating 6 - Okay. 8 out of 94 reviews
Rating 4 - Poor. 6 out of 94 reviews
Rating 2 - Terrible. 4 out of 94 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel but it is far from any shops etc. nearest place is mall of Istanbul but that’s about it.
Stayed 5 nights in Dec 2024

6/10 Okay

luis

Stayed 7 nights in Mar 2024

8/10 Good

Saban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Oct 2023

10/10 Excellent

Ammar, Alexandria

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The new hotel location is much better than the old one.
Stayed 2 nights in Nov 2022

8/10 Good

Ahmad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location. Staff not too much friendly
Stayed 5 nights in Oct 2022

10/10 Excellent

IOAN, Phoenix

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022

8/10 Good

Wisam

Stayed 3 nights in Oct 2022

4/10 Poor

william

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Sauna not included / bag incident / location

Problem 1: The listing says there's a sauna and steam room - which is the primary reason why I booked a stay here. Turns out, use of the sauna/steam are NOT included with your stay, and in order to use them.. you must purchase a spa package for approximately 100 euros. Very misleading and disappointing. Problem 2: MY BAG WENT MISSING. I arrived back in my room and my bag was gone. Shortly after my arrival, someone walked into my room with the bag. They said that they didn't have a record of me checking in, so they didn't know why there was a bag in there. My main issue is that my bag was opened and various items were moved around. Were they looking for identification, or were they looking for valuables? I'm not sure. Problem 3: The location is somewhat inconvenient. You can see the Mall of Istanbul, but in order to get there you need to take a taxi. Was alright for the 1 night I stayed there, but I wouldn't want have to do that every time I wanted to go get food. The good: The rooms are nice and clean. The bed is also comfortable. No problems with the wifi.
Stayed 1 night in Oct 2022

8/10 Good

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dogs barking at night,you can open window ,to much noise
Stayed 9 nights in Aug 2022

4/10 Poor

Jehad

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Some of staff don't deal friendly with guests
Stayed 5 nights in Aug 2022

8/10 Good

Amjad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice experience with friendly team at the hotel every thinks was good . except 1 issue they don't have iron machine in the hotel it was surprised me really. other thinks are all nice including the breakfast.
Stayed 3 nights in Jul 2022

10/10 Excellent

Raed

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Raed

Amazing hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Yulia

Stayed 1 night in Jul 2022

4/10 Poor

kusay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

bad customer service

Bad customer service, needed to scan a document at the reception as they dont have business centre, reception people dont even acknowledge your presence, they keep talking over the phone or to each other, and when someone answers you, anything can distract them from listening to you. they are very loud when they talk to each other and dont smile. owful feeling when dealing with them
Stayed 5 nights in Jun 2022

10/10 Excellent

Umar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Hotel is really comfortable I’ve been to so many hotels in Istanbul but comfort is Favorit 👍👍👍👍
Stayed 5 nights in Jun 2022

8/10 Good

nuri levent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good enough
Stayed 1 night in Jun 2022

8/10 Good

Bruce

Stayed 1 night in Jun 2022

8/10 Good

Ceyhun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

mohammad, Riyadh

Liked: Cleanliness, staff & service
It was good
Stayed 2 nights in May 2022

6/10 Okay

Amir

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Khawaja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay large nice size rooms, great customer service , beautiful people would book again
Stayed 15 nights in Apr 2022

8/10 Good

Haroutioun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

4/10 Poor

A

Liked: Cleanliness
It was a disappointment stay! Unfortunately location is not ideal for tourists. 5 stars hotel, but missing so many things. The internet is terrible slow & wifi keep disappear. For the amount of money I paid it’s expensive compared to what u deserve. Other point; I asked the receptionist for extension how much the night ? He said 477 TL and he charged me 500 TL ! I kept telling him if u say 477TL why do u charge me 500TL per night !?
Stayed 2 nights in Apr 2022

10/10 Excellent

Syed Shabab Al Daiyan Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Saidamir

Stayed 1 night in Mar 2022