The hotel was in a great location, very close to Hagia Sophia and the Blue mosque (2-4 mins) , with a short walk (10 mins) to the tram/ferry terminals. Staff were welcoming and nice.
However, they didn't have our room available on arrival, so we were given a family room for the first night. We were then given our respective rooms the next day, but one of them wasn't what we had paid for with a sea view, which was disappointing and smaller. The rooms were clean, with good facilities. Cleaning staff were lovely and very accomodating.
Breakfast was served at a restaurant about a minute's walk from the hotel. The food was good, with a generous variety to choose from.