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Hotel Paradise Suites

3.5 star property

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Exterior
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
20 Tox Master (1 King) | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Explore the area

View in a map
Carlos Lazo 14, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for 01 Imox Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

01 Imox Jr (1 King)

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 02 Akbal Jr (2 Queen)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

02 Akbal Jr (2 Queen)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 03 Zama Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

03 Zama Jr (1 King)

7.0 out of 10
Good
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 04 Ixchel Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

04 Ixchel Jr (2 Queens)

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 05 Alotl Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

05 Alotl Jr (2 Queens)

  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 06 Litza Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

06 Litza Jr (2 Queens)

  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 07 Kinish Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

07 Kinish Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 08 Itze Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

08 Itze Jr (2 Queens)

  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 09 Teotl Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

09 Teotl Jr (1 King)

9.6 out of 10
Exceptional
(5 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 10 Nicte Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

10 Nicte Jr (1 King)

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 11 Mixtli Jr (2 Queens)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

11 Mixtli Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for 12 Balam Jr (1 King)

1 bedroom, laptop workspace, blackout drapes, iron/ironing board

12 Balam Jr (1 King)

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001 within a short stroll of North Beach, Hotel Paradise Suites is within a 10-minute drive Shark Beach. This 3.5-star hotel has 12 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.1 miles
  • beach - 2 min walk - 0.1 miles
  • Isla Mujeres Cemetery - 3 min walk - 0.2 miles
  • North Beach - 5 min walk - 0.3 miles
  • Isla Mujeres Ferry Terminal - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 117 min drive

Restaurants

  • ‪Stingray - ‬2 min walk
  • ‪Lola Valentina - ‬3 min walk
  • ‪Rock Bar - ‬4 min walk
  • ‪Los Burritos - ‬2 min walk
  • ‪Mamma Rosa - ‬3 min walk

About this property

Hotel Paradise Suites

Hotel Paradise Suites features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. A multilingual staff is on hand to assist with securing valuables, concierge services, and luggage storage. Additional amenities include a computer station, a library, and express check-in.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchenettes, balconies or patios, and private yards. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge
  • Separate bedroom

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 3 total (110 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Frequently asked questions

What can I see around Hotel Paradise Suites?

This hotel is situated in Centro - Supmza 001, just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach, and within a short walk of Isla Mujeres Ferry Terminal. You'll also find Isla Mujeres Cemetery and Miguel Hidalgo less than a mile away.

Is parking available on site at Hotel Paradise Suites?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Paradise Suites?

Spa services at the hotel include deep-tissue massages.

Does Hotel Paradise Suites include a casino?

No, Hotel Paradise Suites doesn't have a casino.

Is there an indoor pool at Hotel Paradise Suites?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Paradise Suites?

Amenities that appeal to couples at this hotel include in-room massages, a kitchenette, and a turndown service.

Does Hotel Paradise Suites have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Paradise Suites have a restaurant with a breakfast menu?

No, Hotel Paradise Suites doesn't have a restaurant that serves breakfast.

Does Hotel Paradise Suites allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel Paradise Suites.

Are there connecting rooms at Hotel Paradise Suites?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Paradise Suites?

The closest major airport to Hotel Paradise Suites is Cancun Intl. Airport (CUN), which is 21.6 mi away (117 minutes by car).

Are there rooms with balconies at Hotel Paradise Suites?

Yes, every guestroom at Hotel Paradise Suites comes with a balcony.

Hotel Paradise Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 206 reviews
Rating 8 - Good. 42 out of 206 reviews
Rating 6 - Okay. 18 out of 206 reviews
Rating 4 - Poor. 15 out of 206 reviews
Rating 2 - Terrible. 9 out of 206 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Our second stay here and again it was fabulous. Steps away from North beach and within walking distance of downtown. We love it here because it’s quiet and peaceful and yet close to everything. Alex the manager is friendly and extremely helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our own sucluded spot in the middle of everything. Alex was amazing, always around if we needed her. 3 minute walk to the most beautiful beach you will never want to leave.
Stayed 7 nights in Dec 2025

10/10 Excellent

Serge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great. It is great value for what you pay for and it's anvoasis in the niddle of all the action. Everything you need ro want us walkeable. Closest beach is North Beach and that is the best one on the island. Staff were friendly and professional. Room was clean and everything worked great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect. Alex was awesome during the entire stay, answering every question we had. The place is about a block from north beach, which makes it ideal. Tons of food options within walking distance. We’ll be back!
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Abram

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacy & clean. Minutes from the beach, walking. Alex, the manager, lives on property and is great to work with. She'll make sure all your needs are taken care of. Also, sports bar, Snappers, is directly across the street. Overall, we had a great stay.
Stayed 6 nights in Nov 2025

10/10 Excellent

Cheryl

Stayed 4 nights in Nov 2025

10/10 Excellent

DONALD

Liked: Cleanliness, amenities, property conditions & facilities
All was excellent
Stayed 4 nights in Nov 2025

10/10 Excellent

Ronda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC worked great and was very cold
Stayed 3 nights in Nov 2025

10/10 Excellent

lisa m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ac. Love this place.
Stayed 4 nights in Nov 2025

8/10 Good

Richard

Stayed 4 nights in Oct 2025

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Hotel paradise suites is a small and elegant property in the heart on north beach! The spacious suites are extraordinary with beautiful decor, comfortable deck, comfy beds, well equipped kitchenette, lovely bathrooms, quality bedding and towels and so many wonderful touches including drying racks on back deck! The landscaping and pool are beautiful!!!And the staff are fantastic…very friendly, welcoming and professional! We have stayed in many places on Isla and this is now our top choice!
Stayed 6 nights in Oct 2025

10/10 Excellent

Stefani

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay! It is located right next to the beach and the Main Street with restaurants and shops. Friendly staff and great air conditioning unit. Would definitely stay again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ivan

Stayed 7 nights in Sep 2025

8/10 Good

Alyson

Liked: Cleanliness, property conditions & facilities
Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours. We heard from another guest that this was a scheduled outage for a large part of the island. I can understand this is something out of their control however my frustration stems from the lack of communication. We heard about this from another guest. I was able to reach out by text but no additional information was able to be provided. There was no generator, no candles, way to charge our phone or anything provided (it went past dark). If we had been told it would have allowed us to make other arrangements, being our last night we would have moved to the mainland.
Stayed 5 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and Cosy

Water never got hot, even after 2 requests to fix it. Ended up in, since it was extremely hot outside, but, hot water sill would have been nice. Excellent location. Close to beach and night life, restraunts, market.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shaza

Liked: Cleanliness, staff & service, property conditions & facilities
So close to the beach and the bed is very comfortable ! Will come back again
Stayed 4 nights in Aug 2025

10/10 Excellent

Lea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.
Stayed 2 nights in Aug 2025

6/10 Okay

Arturo

Traveled with partner
Bed was comfortable. Towels and bed linen were crunchy-sun dried. No restaurant facilities or front desk on site. Okay stay for the excellent location-walking distance to playa norte.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff friendly i will stay again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place close to beautiful beach

This place was a gem.Alex the manager was a pleasure. Room was very clean and spacious . Had everything you needed kitchen with fridge ,microwave,hot plate.dishes ,blender coffee pot. We only used the fridge but everything was there. They even had the big jug of water so you didn’t have to buy any. Beds were comfortable and a/c worked great. Your front patio had a table and chairs plus a sofa.out your back door you had a clothes line to hang up wet clothes. They had a massage hut right outside our door.I had a hour massage with Patrica and would highly recommend . We spent 3 nights and would definitely stay here again. Thanks again Alex was a pleasure meeting you and your staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Simple accommodations and really close to North Beach. Staff was unbelievable and very helpful. I will definitely stay here again on our next trip!
Stayed 5 nights in Jul 2025

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: -Shower not sufficient for women who want to shave. -Shower leaks out onto the floor pretty badly. Have a towel that you can put down. -Grounds could use attention. Put things away and out of sight. Less clutter! Pros : -Appreciated the full length mirror -Appreciate a medium size refrigerator -Beds comfy -Pool for a dip at night -responsive hosts -AC always cold
Stayed 7 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Stayed 3 nights in Jul 2025

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