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Naay Boutique Hotel

4.0 star property
Beachfront hotel with 2 restaurants and free breakfast
VIP Access

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Photo gallery for Naay Boutique Hotel

Cozy one Suite King | View from room
Free daily English breakfast
ROYAL Oceanview "Barefoot" Suite | View from room
View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Laundry

Explore the area

View in a map
CALLE PASO DE CAREY, MANZANA 127 PREDIO 002, Isla Holbox, QROO, 77310
  • Place, Bioluminescence Beach
    ‪13 min walk‬
  • Place, Punta Coco
    ‪14 min walk‬
  • Place, Holbox Ferry
    ‪12 min drive‬
VIP Access
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Room options

View all photos for Oceanview Barefoot Suite

Oceanview Barefoot Suite | Premium bedding, Select Comfort beds, free minibar, in-room safe

Oceanview Barefoot Suite

  • Sleeps 2
  • 1 King Bed

View all photos for "The Cozy one" Suite Doble

"The Cozy one" Suite Doble | Premium bedding, Select Comfort beds, free minibar, in-room safe

"The Cozy one" Suite Doble

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Holbox Plunge Pool suite

Holbox Plunge Pool suite | Premium bedding, Select Comfort beds, free minibar, in-room safe

Holbox Plunge Pool suite

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for The Island Swim out Suite

The Island Swim out Suite | Premium bedding, Select Comfort beds, free minibar, in-room safe

The Island Swim out Suite

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy one Suite King

Cozy one Suite King | Premium bedding, Select Comfort beds, free minibar, in-room safe

Cozy one Suite King

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL Oceanview "Barefoot" Suite

View from room

ROYAL Oceanview "Barefoot" Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Seabreeze Suite

View from room

Master Seabreeze Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

About the neighborhood

Isla Holbox

Naay Boutique Hotel places you next to Yum Balam Nature Reserve and within a 10-minute walk of Bioluminescence Beach. This 39-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Bioluminescence Beach - 13 min walk - 0.7 miles
  • Punta Coco - 14 min walk - 0.8 miles
  • Holbox Beach - 16 min walk - 0.9 miles
  • Holbox Ferry - 12 min drive - 1.6 miles
  • Holbox Letters - 12 min drive - 1.6 miles

Restaurants

  • ‪the hot corner's bar - ‬4 min drive
  • ‪La Cabane - ‬12 min walk
  • ‪Casa Nostra Terraza - ‬4 min drive
  • ‪Café del Mar - ‬17 min walk
  • ‪Copal Café - ‬4 min drive

About this property

Naay Boutique Hotel

Beachfront hotel with 2 restaurants and free breakfast
At Naay Boutique Hotel, guests have access to an outdoor pool, free WiFi in public areas, and spa services. Free parking is available if you drive. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach hotel include a terrace, laundry facilities, and a picnic area.
Guests can expect to find free WiFi and 43-inch TVs with cable channels and pay movies. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, iPod docks, and espresso makers are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • All inclusive
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
$104 nightly
The price is $129
Nov 6 - Nov 7
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to noon
  • 2 restaurants
  • A bar/lounge

Things to do

  • Beach yoga
  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • No elevator
  • Tile flooring in room

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2022
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Chef service
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Computer monitor
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: MXN 200 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Naay Boutique Hotel Hotel
Naay Boutique Hotel Isla Holbox
Naay Boutique Hotel Hotel Isla Holbox

Frequently asked questions

What's there to do within easy reach of Naay Boutique Hotel?

This hotel in Isla Holbox is within a 10-minute walk of Bioluminescence Beach, Punta Coco Beach, and Punta Coco. You'll also find Holbox Beach and Yum Balam Nature Reserve less than a mile away.

Is parking available on site at Naay Boutique Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Naay Boutique Hotel?

Spa services at the hotel include massages.

Does Naay Boutique Hotel feature a casino on the premises?

No, Naay Boutique Hotel doesn't have a casino.

Is there an indoor pool at Naay Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Naay Boutique Hotel good for couples?

This beachfront hotel offers many amenities for couples, including access to a chef as well as an outdoor pool and a bar.

Are there hot tubs at Naay Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Naay Boutique Hotel have a restaurant that serves breakfast?

Yes, Naay Boutique Hotel has 2 restaurants, and serves free English breakfast each morning.

Does Naay Boutique Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Naay Boutique Hotel.

Are there connecting rooms at Naay Boutique Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Naay Boutique Hotel?

No, you won't find guestrooms with balconies at Naay Boutique Hotel.

Reviews

Naay Boutique Hotel Reviews

8.4

Very Good

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 121 out of 197 reviews
Rating 8 - Good. 35 out of 197 reviews
Rating 6 - Okay. 17 out of 197 reviews
Rating 4 - Poor. 7 out of 197 reviews
Rating 2 - Terrible. 17 out of 197 reviews

Reviews

10/10 Excellent

MISS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Experience Yet

I don't even know where to begin, from the location, to the room, service, staff, food and all round experience this is by far one of the best hotels I've ever stayed at. Thank you so much to Issac, Antonio, Reyna and Olga and everyone else who made our stay unforgettable
Stayed 5 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Está ubicado en unos de los lugares más lindos de la isla a solo unos pasos de playa punta coco.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t say enough good things about Naay Boutique Hotel in Punta Cocos, Holbox. The food was incredible, but the staff were truly what made this place unforgettable. Reyna and Isaac at the front desk were phenomenal, they helped us plan amazing tours, gave us insider tips about the island, and even helped us get the best golf cart rental. Olga and Antonio in food and beverage made every meal feel like something special. Their kindness and attention to detail made a huge impression on us. I wish I could remember the name of the security guard, because he went above and beyond, making sure we had packed lunches ready overnight for early morning excursions and even our long trip back to Cancún. The hotel itself is spotless, beautifully decorated, and the pool is just chef’s kiss. I honestly don’t want to stay anywhere else, Naay has completely raised the bar. I miss it already.
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephanie

Stayed 4 nights in May 2025

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a trip!

Stayed 7 nights in May 2025

8/10 Good

elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is a beautiful resort, delicious food, super friendly staff but there is definitely room for improvement: -more than 2 capsules of coffee per day -kayaks and bikes available for guests -wifi signal is very weak It is quite a distance from downtown Holbox but thats wxactly what we wanted, a peaceful place that gave us what we needed to relax and take time off.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rosaura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Isaac was very helpful in all things. Love the gorgeous sunsets on this side of the island and walking distance from the bioluminescence experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. Staff was great, food was good, room was nice. Not the best beach on the island but it was only a short walk to another. Great place to watch the sunset! Highly recommend it.
Stayed 4 nights in Apr 2025

6/10 Okay

Jordan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
After staying for a week my husband and I were a little disappointed in the hotel… Things we enjoyed: - staff in all areas were extremely friendly and eager to help - our room was very clean and the bed was very comfortable. We loved having a balcony to watch the sunset from! - price of drinks were good and consistent with places in town - we enjoyed our walk into town a couple times of day. It is 20-30 minutes which we knew when booking and were happy to do and felt safe doing! Things we were disappointed with: - the pool was never cleaned while we were there and had garbage floating around in it as well as a lot of sand / dirt - the food we had was not great… we opted to eat elsewhere for every meal - the beach area was not well maintained and didn’t have staff down there while we visited (photos on Expedia are not accurate)
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel you have been looking for! It is in a quiet and more natural part of the island, the staff is incredibly welcoming and kind, the rooms are clean and spacious, and the sunsets here are breathtaking. While it may be a bit far from the city center, it is completely walkable (max 30 minutes and doable along the beach at low tide). You likely won't want to stay in the crowded and noisy center anyway. There is a nice beach behind the property but if you prefer a lazy day reading by the pool, the cabanas and lounge chairs are very comfortable and the wait staff will absolutely attend to filling your empty cup. Bike rentals are also possible if you book the day before and make getting across the island a bit easier. Lastly, the food at the hotel is delicious and made on-site - their breakfasts are simple and nutritious. I thoroughly enjoyed my time here and will absolutely return, especially when needing to recharge. Thank you for the wonderful stay.
Stayed 9 nights in Mar 2025

10/10 Excellent

Lesli

Stayed 6 nights in Mar 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, the location, the room, the beach (the sunsets were amazing)! The staff were super friendly and helpful - especially Alex at the restaurant. The food at the restaurant was excellent. However they didn’t always have everything on the menu.
Stayed 7 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

3 stars

Gorgeous hotel. Bedrooms and facilities were lovely and well looked after. Unfortunately the food was bland and tasteless, and the service was a little disorganised and inexperienced. For the price, I think there are better places to stay on the island.
Stayed 2 nights in Mar 2025

4/10 Poor

JUMARIE

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The pool is very small. The room pool is very cold with no direct sunlight The restaurant was not that great. This hotel is far from the city and there are no restaurants near by. The road to and from the hotel are very bumpy best to taxi than rent a golf cart as it can’t stay stuck on the mud. After 11pm there is no one at reception if you need a cab early you have to order it the night before.
Stayed 5 nights in Mar 2025

6/10 Okay

Nicole

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel, beautiful pool, nice room, overall good restaurant and the bar service was decent. Was very quiet, and wasn't as welcoming as the other hotel we had visited during our trip. The concierge was not helpful with two simple requests that were no problem at another local hotel. I was charged without notice for dirtying two hand towels when removing my makeup (small amount of mascara on one, not sure about the other). Very pretty hotel, many of the staff were super kind, however the energy was just meh, and I wouldn't return to this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the negative reviews have to be from people who expect way too much out of people cause I went for 4 days celebrated my ten year anniversary and from the minute we showed up to the minute we left was non stop customer service. Property is absolutely stunning yes it’s far away from the centro and all that but a 40 min walk or less and you are there enjoy the walk along the beach it’s not bad at all. Luis and Jose were the best so knowledgeable about everything and what to do and where to go. The manager and all the staff made my stay amazing always asking how my stuff is and if anything was wrong they would fix it right away. We had no issues during our stay at all. Food is okay 7/10 the room and property get a 10/10 the beach around the area and all the stuff around the property 10/10 as well. Will definitely be returning to stay at bay boutique. Again this hotel is at the end of the island but don’t let that stop you from enjoying one of the nicest properties on the island
Stayed 4 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Naay is perfect for the traveller who wants to have a quiet and unhurried break and still have access to all the hustle of a fun, vibrant tourist town. The staff are friendly, accommodating and helpful. I would stay here again in the swim-out room!
Stayed 6 nights in Mar 2025

10/10 Excellent

genie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet and cute room with everything you need

Great stay and amazing coffee in the morning I didn’t realize there was a coffee shop downstairs. Very quiet was perfect for us.
Stayed 1 night in Feb 2025

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for peace and comfort
Stayed 5 nights in Feb 2025

8/10 Good

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff!

Isaac, Reyna, Patricia and all staff members were attentive and friendly. Made us feel very welcome. Location of the hotel was just what we were looking for; quiet and away from town. If you wanted to get to the hustle and bustle a Taxi (ATV) is just a call away.
Stayed 5 nights in Feb 2025

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Marisol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay Isaac & Reyna were amazing and VERY HELPFUL to help accommodate and make our time there very enjoyable! Muchas Gracias🌟🌟🌟🌟🌟
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025