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Mermaid, Ipswich by Marston's Inns

4.0 star property

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Photo gallery for Mermaid, Ipswich by Marston's Inns

Terrace/patio
Lobby
Daily full breakfast for a fee
Exterior
Family Room | Premium bedding, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar

Explore the area

View in a map
Yarmouth Road, Ipswich, England, IP1 2EN
  • Place, Portman Road
    ‪10 min walk‬
  • Place, Ipswich Regent Theatre
    ‪3 min drive‬
  • Place, Ipswich Waterfront
    ‪3 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Double Room

9.2 out of 10
Wonderful
(27 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, desk, iron/ironing board, free WiFi

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double or Twin Room, Accessible

Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room, Accessible

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Ipswich

Mermaid, Ipswich by Marston's Inns places you within a leisurely stroll of Sir John Mills Theatre and Portman Road. This 28-room, 4-star inn has a restaurant along with conveniences like free in-room WiFi and free self parking.
View more Inns in IpswichOpens in a new window

What's nearby

  • Portman Road - 10 min walk - 0.6 miles
  • Chantry Park - 12 min walk - 0.6 miles
  • Ipswich Museum - 17 min walk - 1.0 mile
  • Ipswich Regent Theatre - 3 min drive - 1.2 miles
  • Ipswich Waterfront - 3 min drive - 1.5 miles

Getting around

  • Ipswich (IPW-Ipswich Train Station) - 16 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪‘78 Bar - ‬11 min walk
  • ‪The Red Lion - ‬15 min walk
  • ‪Beattie's - ‬12 min walk
  • ‪Greggs - ‬14 min walk

About this property

Mermaid, Ipswich by Marston's Inns

Mermaid, Ipswich by Marston's Inns features free WiFi in public areas and a garden. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries. Other amenities include electric kettles, phones, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10.75 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 20 to February 14:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 10.75 for adults and GBP 5.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns Inn Ipswich
Mermaid Marston's Inns Inn
Mermaid Marston's Inns Ipswich
Mermaid Marston's Inns
Inn The Mermaid by Marston's Inns Ipswich
Ipswich The Mermaid by Marston's Inns Inn
Inn The Mermaid by Marston's Inns
The Mermaid by Marston's Inns Ipswich
Mermaid Marston's Inns Ipswich
The Mermaid by Marston's Inns
Mermaid, Ipswich by Marston's Inns Inn
Mermaid, Ipswich by Marston's Inns Ipswich
Mermaid, Ipswich by Marston's Inns Inn Ipswich

Frequently asked questions

Are free cancellation options available at Mermaid, Ipswich by Marston's Inns?

Mermaid, Ipswich by Marston's Inns offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Mermaid, Ipswich by Marston's Inns?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Mermaid, Ipswich by Marston's Inns on Jun 21, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Mermaid, Ipswich by Marston's Inns?

This inn is located in Ipswich, a short 11-minute walk from Portman Road and also 13 minutes on foot from Chantry Park. You'll also find Ipswich Museum and New Wolsey Theatre less than a mile away.

Is there parking available at Mermaid, Ipswich by Marston's Inns?

Yes, self parking is offered for free at the inn.

Does Mermaid, Ipswich by Marston's Inns feature a casino at the property?

No, Mermaid, Ipswich by Marston's Inns doesn't have a casino.

Is there an indoor pool at Mermaid, Ipswich by Marston's Inns?

No, there is no indoor pool at this inn.

Is Mermaid, Ipswich by Marston's Inns a good place to stay for couples?

Couples staying at this inn will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Does Mermaid, Ipswich by Marston's Inns have a hot tub?

No, there isn't a spa tub at this inn.

Does Mermaid, Ipswich by Marston's Inns feature a restaurant that includes a breakfast menu?

Yes, Mermaid, Ipswich by Marston's Inns serves a full breakfast each morning for a surcharge from its restaurant.

Does Mermaid, Ipswich by Marston's Inns allow pets to stay for free?

No, pets aren't allowed at Mermaid, Ipswich by Marston's Inns.

Does Mermaid, Ipswich by Marston's Inns have connecting rooms available?

No, this inn doesn't feature connecting guestrooms.

Are there rooms with balconies at Mermaid, Ipswich by Marston's Inns?

No, you won't find guestrooms with balconies at Mermaid, Ipswich by Marston's Inns.

Mermaid, Ipswich by Marston's Inns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 449 reviews
Rating 8 - Good. 153 out of 449 reviews
Rating 6 - Okay. 32 out of 449 reviews
Rating 4 - Poor. 15 out of 449 reviews
Rating 2 - Terrible. 10 out of 449 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Staff
Stayed 2 nights in Feb 2026

2/10 Terrible

Aly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
On arrival at 10pm with a toddler in tow & having driven 7 hrs we were told on check in that someone else had checked in as us, I was baffled but was told by the staff member that he showed the guest the computer screen and he pointed to our booking so was given the room.i was so distressed that someone now had all my private details, the staff member then went to move guest to another room and clean the room that was meant for us, this took an hour from start to finish we then get to our room & the second bed had not been made up so staff member had to come back to do it, he was in and out the room 5 times as kept forgetting the correct sheets etc, we finally was able to get the toddler sorted at 11.35pm when he finally completed the bed making. Breakfast was dire no choice of bread, the scrambled egg was swimming in grease and the dinner (carvery) that next evening was equally as bad. The bathroom smelt the plug must have not drained as it was awful. I wanted to love this hotel as it’s so easy for us but sadly it was riddled with issues not ideal when you are staying to attend your father’s funeral. I did make a complaint to both hotels.com and the mermaid and was refunded just for one night strangely.
Stayed 1 night in Jan 2026

10/10 Excellent

Doug

Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
room was large and clean , very good brrakfast
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service
Good friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah-Jane

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy check-in and convenient free parking
Stayed 2 nights in Jan 2026

4/10 Poor

Martin

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
This is not a hotel. It is a box with beds in it across a car park from a pub with no walkway. Woken when you are already in bed and told you are in the "wrong" room is not hospitality. The box of beds has a doorway indicating it is reception and outside there is a sign pointing at it saying it is the reception, but it is not the reception. I was only able to find the reception (in the pub), because there was a bloke standing outside smoking a cigarette who told me where to go. Getting an email inviting me to check out before I have even got into bed is not "helpful" and "efficient." It is telling me I am a piece of meat. I have asked you for a receipt for what I paid for accommodation but you will not give it to me for some reason. Where is my receipt, please?
Stayed 1 night in Jan 2026

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe parking good location would definitely stay here again
Stayed 1 night in Jan 2026

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was large and spacious, clean and of good quality. Parking was easy for a Sunday night stay with registration given at check in. Breakfast was at the restaurant next door which is part of Marstons. Had dinner and breakfast here. Food was okay, slightly disappointing compared to previous experiences of Marstons restaurants. It was the finishing touches on the food that provided the negative review
Stayed 1 night in Jan 2026

2/10 Terrible

Aly

Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Clean room very confortable could do with a second chair. Staff very helpful and nothing was to much trouble. Restaurant clean tidy then again staff very helpful. Very enjoyable stay would thoroughly recomend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Callum

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here every 6 weeks and it’s superb!
Stayed 1 night in Jan 2026

10/10 Excellent

Doug

Stayed 1 night in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Excellent! Room spacious and clean the bed and pillows both comfortable. Quiet room over looking a river. Food was good staff friendly. I Would definitely stay at this hotel again.
Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent… We even extended our stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent… Clean room, good food and bar, free parking, close to the retail park, quiet at night, free Wi-Fi and the staff were so polite and attentive… I even extended my stay an additional night!
Stayed 1 night in Jan 2026

8/10 Good

emma

Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
The room was spotless. My daughters sneezed a lot from the carpet and needed Zyrtec to less the nasal itching. Other than that.. it was amazing
Stayed 3 nights in Dec 2025

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was spotless nice large room comfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

Mr Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and convenient
Stayed 1 night in Dec 2025

10/10 Excellent

Samriti

Stayed 1 night in Dec 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2025

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