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Stage 12 Hotel by Penz

4.0 star property
Central hotel with a sauna connected to a shopping center in Innsbruck

Choose dates to view prices

Photo gallery for Stage 12 Hotel by Penz

Double Room, Balcony, Mountain View | Terrace/patio
Bar (on property)
Front of property
View from property
Double or Twin Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Economy Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cribs/infant beds

Double or Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for City Double Room

City Double Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

City Double Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area | Flat-screen TV

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Double Room (no view)

Double Room (no view) | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Double Room (no view)

9.4 out of 10
Exceptional
(6 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room (no view)

Triple Room (no view) | Premium bedding, in-room safe, soundproofing, cribs/infant beds

Triple Room (no view)

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

9.8 out of 10
Exceptional
(9 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Innsbruck

Located in Innsbruck City Centre, Stage 12 Hotel by Penz is next to Maria Theresa Street and Hospital Church. This 120-room, 4-star hotel has a bar/lounge, free in-room WiFi, and a gym. Centrally located in Innsbruck, the hotel is connected to a shopping center, and a short walk from Innsbruck Old Town Christmas Market and Anna's Column.

What's nearby

  • Maria Theresa Street - 1 min walk - 0.0 miles
  • Innsbruck Old Town Christmas Market - 5 min walk - 0.3 miles
  • Golden Roof - 5 min walk - 0.3 miles
  • Hofburg - 5 min walk - 0.3 miles
  • Court Church - 5 min walk - 0.3 miles

Getting around

  • Innsbruck Central Station - 9 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Kranebitten Airport (INN) - 5 min drive

Restaurants

  • ‪Hard Rock Cafe Innsbruck - ‬1 min walk
  • ‪Gelateria Tomaselli - ‬2 min walk
  • ‪Cafe-Bar Magistrat - ‬1 min walk
  • ‪Manna Delikatessen Café - ‬1 min walk
  • ‪La Mara - ‬1 min walk

About this property

Stage 12 Hotel by Penz

Central hotel with a sauna connected to a shopping center in Innsbruck
At Stage 12 Hotel by Penz, guests have access to a gym, a sauna, and free WiFi in public areas. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, electric kettles, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Frequently asked questions

Are free cancellation options available at Stage 12 Hotel by Penz?

Stage 12 Hotel by Penz provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What is there to do close to Stage 12 Hotel by Penz?

This hotel is situated in Innsbruck City Centre, just steps from Innsbruck Old Town Christmas Market and Maria Theresa Street, and within a short walk of Golden Roof. You'll also find Hofburg and Cathedral of St. James less than a mile away.

Is parking available on site at Stage 12 Hotel by Penz?

Yes, there is electric car charging and bicycle parking available.

Does Stage 12 Hotel by Penz include a casino on the premises?

No, Stage 12 Hotel by Penz doesn't have a casino.

Is there an indoor pool at Stage 12 Hotel by Penz?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Stage 12 Hotel by Penz?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar.

Are there hot tubs at Stage 12 Hotel by Penz?

No, but guests can enjoy a steam room at this hotel.

Does Stage 12 Hotel by Penz have a restaurant that serves breakfast?

Stage 12 Hotel by Penz offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Stage 12 Hotel by Penz allow pets to stay free of charge?

No, pets aren't allowed at Stage 12 Hotel by Penz.

Are there connecting rooms at Stage 12 Hotel by Penz?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Stage 12 Hotel by Penz?

The closest major airport to Stage 12 Hotel by Penz is Kranebitten Airport (INN), which is 2.3 mi away (5 minutes by car).

Can I book a room with a balcony at Stage 12 Hotel by Penz?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Reviews

Stage 12 Hotel by Penz Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 600 out of 872 reviews
Rating 8 - Good. 195 out of 872 reviews
Rating 6 - Okay. 45 out of 872 reviews
Rating 4 - Poor. 21 out of 872 reviews
Rating 2 - Terrible. 11 out of 872 reviews

Reviews

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay with an excellent location. The receptionist, Patrick Erdmann, was well-educated and took the time to explain many things to us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!!!
Stayed 1 night in Aug 2025

4/10 Poor

jacob

Traveled with family
Disliked: Staff & service
Let’s start with the good : front desk staff was helpful and accommodating, hotel is clean, fragrant , bar on site , nice steam room and sauna and has a great location to walk around and see the sights. The bad : the bed feels like sleeping on wood covered with a sheet , the location is LOUD at night after 11pm till about 4 am music on the streets and this was a Tuesday , Bell tower nearby rings early 6am , we have a service dog , after check in and showing documents to front desk I was accosted daily by the cleaning staff asking me if my dog was a medical dog, on my second day of my stay the I believe the cleaning management while walking near me said “ewwwww that is a dog , you know we don’t take animals here, why do you have a dog with you” I told her she needed to bring things up with the hotel management. I personally won’t be returning unfortunately
Stayed 2 nights in Aug 2025

10/10 Excellent

MARVIN

Liked: Amenities
Central location just below the mountain range
Stayed 4 nights in Jul 2025

10/10 Excellent

Aga

Stayed 1 night in Jul 2025

8/10 Good

Lindel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the midst of all the hustle and bustle. It’s very easy to walk to many good restaurants and the bus stop is very close. We enjoyed our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

FAHAD

Stayed 4 nights in Jul 2025

8/10 Good

Malorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip.

Great, centally-located hotel. Very helpful and accomodating front desk staff, particularly for early check-in.
Stayed 5 nights in Jul 2025

10/10 Excellent

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay, right in the heart of Innsbruck! Easy location for taxis and buses. Not far from the train station. We had a room overlooking the plaza, it was very noisy at night and early morning, fortunately we had ear plugs! The view from the room was breathtaking!
View of the front of the hotel
View from the room
Closer look at the front of the hotel
Outdoor bar is very nice. Drinks are served with seasoned popcorn Try the Easy Lemon drink, refreshing!
Stayed 6 nights in Jun 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Freya

Stayed 2 nights in Jun 2025

10/10 Excellent

Brendon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel we our maps couldnt direct us to the hotel due to no car zones we called the hotel and the lady was very helpful to direct us into back of the hotel through parking lot great service
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
We could look out at the bust shopping street from our room..
Stayed 1 night in Jun 2025

10/10 Excellent

Jacob

Stayed 1 night in Jun 2025

10/10 Excellent

Dylan

Stayed 4 nights in Jun 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Room was perfect for a one night stay in Innsbruck with our two young adult children. Great air conditioning too! Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

marcos Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay . Excellent location and perfect breakfast!! Amazing!
Stayed 2 nights in Jun 2025

4/10 Poor

WU HSIUNG

Liked: Cleanliness, amenities, property conditions & facilities
Periodic loud mechanical noises that can be heard in some rooms at night, and some rooms’ windows are blocked by building in front. Otherwise, a good hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Mehdi, Houston

Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Lee

Stayed 1 night in Jun 2025