Hotel Central

4.0 star property
Mountain ski retreat with full-service spa and restaurant

Choose dates to view prices

Photo gallery for Hotel Central

Breakfast, lunch, dinner served; international cuisine
Property entrance
Lobby
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Gilmstrasse 5, Innsbruck, Tirol, 6020
  • Hofburg
    ‪3 min walk‬
  • Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Golden Roof
    ‪5 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

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Room options

Standard Twin Room

8.2 out of 10
Very good
(13 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

9.0 out of 10
Wonderful
(29 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double Room

8.8 out of 10
Excellent
(36 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Single Room, 1 Twin Bed

8.8 out of 10
Excellent
(6 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Innsbruck

Located in Innsbruck City Centre, Hotel Central is next to Kaufhaus Tyrol and Maria Theresa Street. This 4-star hotel welcomes guests with 87 rooms and conveniences like a full-service spa, a gym, and a rooftop terrace.

What's nearby

  • Maria Theresa Street - 2 min walk - 0.1 miles
  • Hofburg - 3 min walk - 0.2 miles
  • Innsbruck Old Town Christmas Market - 5 min walk - 0.3 miles
  • Golden Roof - 5 min walk - 0.3 miles
  • Seegrube Cable Car - 6 min drive - 2.0 miles

Getting around

  • Innsbruck Central Station - 7 min walk
  • Innsbruck Technik Tram Stop - 20 min drive
  • Kranebitten Airport (INN) - 17 min drive

Restaurants

  • ‪Tribaun - ‬2 min walk
  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪Bar Centrale - ‬2 min walk
  • ‪Caffeteria-Weinbar Magistrat - ‬2 min walk
  • ‪Baguette - ‬2 min walk

About this property

Hotel Central

Mountain ski retreat with full-service spa and restaurant
Renovated in 2020, Hotel Central offers a full-service spa, a gym, and a sauna. If you drive, self parking is EUR 25 per day, and there's also a free ski shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this ski hotel include a rooftop terrace, conference space, and a business center.
Flat-screen TVs come with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Minibars, safes, and phones are also available.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Languages

Croatian, Czech, English, French, German, Italian, Polish, Russian, Serbian, Slovak, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free ski shuttle
  • Secured self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Central

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1884
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Renovated entire property - April 2020
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 19 per person
  • Secured self parking fee: EUR 25 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Central Innsbruck
Hotel Central Innsbruck
Hotel Central
Hotel Central Hotel
Hotel Central Innsbruck
Hotel Central Hotel Innsbruck

Frequently asked questions

Is free cancellation available at Hotel Central?

Hotel Central provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel Central?

This hotel is situated in Innsbruck City Centre, just steps from Maria Theresa Street and Kaufhaus Tyrol, and within a short walk of Court Church. You'll also find Hofburg and Innsbruck City Tower less than a mile away.

Will I be able to park at Hotel Central?

Yes, secured parking is offered for EUR 25 per day.

Is there a spa available at Hotel Central?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Central have a casino?

No, Hotel Central doesn't have a casino.

Will I find an indoor pool at Hotel Central?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Central?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Hotel Central have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Central have a restaurant with a breakfast menu?

Yes, Hotel Central serves a cooked-to-order breakfast for a surcharge each morning at Cafe Central.

Will Hotel Central allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Central for a fee of EUR 15.00 per pet, per night.

Does Hotel Central have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Central?

The closest major airport to Hotel Central is Kranebitten Airport (INN), which is 3.2 mi away (17 minutes by car).

Are there rooms with balconies at Hotel Central?

No, there aren't any guestrooms with balconies at Hotel Central.

Hotel Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 341 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Steven Paul

Stayed 4 nights in Mar 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stopover

Lovely stop over in Innsbruck, room was clean but dated, hotel was in a fantastic location and had a cafe attached to it. Although we didn’t use, it seemed very popular. The staff were lovely and nothing was too much trouble.
Stayed 1 night in Mar 2025

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our first visit to Innsbruck. easy place to stay and explore the city from and also a quick walk to train station
Stayed 1 night in Mar 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great location. Liked the cafe, good service. Friendly reception staff and a nice clean room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice hotel. Clean. Some of the hotel staff at the reception desk were a bit rude. Great location.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Staff very helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central is the name and central it is indeed! We enjoyed walking all around Innsbruck and back to the wonderful hotel seeing so many sights that we planned to visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to the historic district and dining options
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended stay

The staff are very helpful. The rooms are clean and tidy. There are ample space for ski equipment storage. The location is very convenient to everything.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel, great location, nice breakfast. It is a good location between the train station and the old town.
Stayed 1 night in Feb 2025

6/10 Okay

Mohammad

Stayed 3 nights in Feb 2025

8/10 Good

Daphne

Nice hotel near centre of Innsbruck

Comfortable stay near centre of Innsbruck and a short walk to the golden roof and old part of Innsbruck. Friendly and helpful staff at reception but staff in restaurant not as friendly. Good breakfast with lots of fresh fruit and nice cooked options. Few minor issues - broken window fitment, shower gel dispenser broken. Would recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel with great breakfast. Good spot in town close to train station and the old town. Spacious room and bathroom, pity the shower is in a deep bad tub and the showerhead did not fit in it’s holder so you had to keep it in your hand while showering.
Stayed 1 night in Feb 2025

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

3 Stars

The 4 star hotel adverts state that there's a bar and cafe (only open for guests for breakfast), yet both were closed. This appears to be an ongoing issue. Besides being misleading advertising, the response I got when I asked about it was words to the effect of "Nothing I can do about it, its not my area of responsibility. We chose this hotel because it had a bar and cafe, so as not to need to venture out into the cold to find a drink or food. The room was nice but attention to detail is sadly lacking. The power outlet in the bathroom was not properly fixed in place, and came away from the wall when you removed the cord. There was also an issue in the shower with the tap not being properly sealed, allowing water to get into the wall cavity. There was only one power outlet in the room, at the far side, under the TV, not atbeither bedside tables to allow for multiple charging of phones or laptops. There was no powerboard to assist with multiple charge cables. Charging was done one at a time. There was not water heater (kettle) in the room...you had to go down to reception to get one, after paying a bond. I wasvtold this was because 4 star guests sometime take the kettle with them when they leave??? If you want more than one cup of coffee or tea each, you must go to the reception and pay €1.50 for each coffee capsule or tea bag. I understand that a packet of 25 tea bags cost ca. €2.00 so a mark up of such magnitude seems 'excessive'. The 4 star ratingbis not deserved.
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing hotel.

A very old hotel with some strange policies. Only given 2 small sachets of milk in the room, any more cost you €1.50 each, as do tea bags. Coffee machine supplied, but no kettle for tea, but you can get one from reception. Lovely big room, but small bathroom with shower over bath awkward to access, no grabrail. Had a snack in the cafe before the room, but the waitress only gave a note in change, kept the coins as a tip without even asking, even though we would have left one. Very friendly and helpful reception staff on afternoon of arrival, but not on morning of departure when the member of staff was quite offish. Would not stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Pallavi

Traveled with family
Liked: Cleanliness, staff & service
Great place close to the city center
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay

Great stay. The front desk attendants were excellent and the rooms were comfortable and clean. The restaurant people were a little abrupt.. and the breakfast was pricey, but overall , I highly recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great location just off the main town square and river area.
Stayed 1 night in Feb 2025

4/10 Poor

Mehmet

Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good central location. Very friendly helpful staff. Very traditional building but modern rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Jennil, Sarnia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice center location
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal!

We stayed here for just one night. The room was amazing - spacious and spotless! We did get some street noise in the morning, but it was no big deal. Would absolutely stay here again. Loved the nice firm bed!
Stayed 1 night in Jan 2025