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Best Western Plus O2

3.5 out of 5.0

Recent guest reviews

I have had an unplanned visit to Indore and I had to book a hotel immediately. Without even thinking once I have booked this hotel through make my trip just for one day. I was travelling by train and my train was reaching early morning At around seven so before booking a hotel room I called the hotel and spoke with the duty manager regarding my accommodation for early check-in. The manager on duty at that time she was very well spoken and courteous to accommodate my request. I am sorry it’s been long that I am making this review so I couldn’t remember her name but she is the assistant front office manager. Upon reaching the hotel the front desk agent was very courteous enough to have me checked in to my hotel room. The hotel is really beautiful and nicely maintained I must say every corner of the hotel is very well maintained and so are the rooms. As soon as I entered my room the only thing I was not happy with was the view of the room which was facing the backside but I still liked the room and couldn’t change the room because the king rooms were not available and I could understand the early check in process and all but still the room was really nice and it was not really an issue for me having just a one day trip. Overall I would say if you are looking to stay in this hotel please go ahead without a second thought. The hotel is located at a prime location close to the station, the hotel is very well maintained, the rooms are nearly perfect as you need them, the key of the hotel the staff is really good, breakfast is located on the top floor which I really did like and the food was also good. At the conclusion if you’re looking to stay in Indore you must check out this hotel. 🙂

Our stay at Best Western Plus O2 check in was 9th November for one night. Two rooms were booked. We had one of the most horrifying experiences of our stay. At around 2.30 AM in in Room number where two female guests were staying. One of the guests woke up by mistake and too her surprise a man was standing in the room. She was shocked and she asked who are you? The man replied I am the bellboy. She again asked what are you doing here? He replied you had left the key outside so I had come to deliver the same. The room had a card reader lock and the same had to be inserted for the light to be was a cooked up story. There is no secondary lock that can be latched from inside. They immediately contacted the reception and the receptionist cooked a different story. He had issued a duplicate key to a guest. He did no verification of his id. In the morning when we contacted the reception their attitude was very casual. Date of stay 8th November 2017.

Stayed for one night - 8 Nov. in room 608 Room - Bed mattress needs to be replaced. I could feel the springs. And the bed creaked every time I turned. There were noises outside - either in the pantry next to the room or the noise of the lifts. Couldn't exactly figure out what. Cleanliness - Used glasses of previous guest were outside the room door as I entered. Floor was not swept and I could feel the dust/dirt on my feet. Breakfast - Sumptuous but tasteless. Its tough to find poor tasting food in Indore. But this hotel managed it.

I visited best western plus with my wife hospitality was pathetic, staff was very disrespectful to our guests and even asked them to leave.Would not recommend you to visit this hotel Staff needs alot of improvement in every manner... n not makes faces when a guest has an issue... staffs are not all active and least interested in solving issues

Best western o2 plus is star hotel with swimming pool,parking,restaurant,and roof top bar facilities dinner buffet is available at best quality and taste of food is good with beautiful ambience. Great experience.

Few days back I Stayed in hotel for couple of days. Excellent hotel, very good room service and courteous staff. Swimming pool was clean . Hotel and room maintained in a very good condition. Recommended

This is the hotel I always go to when I am in Indore due to its great amenities like indoor swimming pool and spa which is a great for relaxing after a days worth of office work. The rooms are pretty clean and staff polite and friendly. Obviously that they have a high speed internet access is a strict yes for picking it over similar priced hotels. But the best is the exercise facility available from early morning to set your day right. Thanks for the lovely experience..

This is my second review of places in India, and coincidentally happens to be in the same city as before. Having invested some money in my friend's business, I was visiting to check upon things. My friend got the reservation in the hotel because of the proximity to the train station - I was arriving from Delhi pretty late in the night. On my way to the hotel, I had a minor accident, and thats where the location plays a role. The hotel staff was courteous to help me reach the nearby Gokul hospital's ER, after which I checked into the Hotel. The room service was excellent and staff paid extra attention to my needs in general. The hotel's proximity to two malls made it easy for me to shop for the stuff I needed. Overall, my experience with this hotel has been better than hotels I have stayed at in India. The rooms are large and squeaky clean, well maintained; the staff is very courteous and attentive; and the food is- ambrosia!!! Very delicious. The entertainment scene in India in general isn't very palatable to me, but I enjoyed DJ night that was organized close to my check out day. Overall great experience, and Location, Location, Location.

I recently stayed there and and had to book it as my flight got cancelled. I was very tired but two things made my day; very economical rate and kindest staff. Room, breakfast, services, airport drop everything were so impeccably arranged that i forgot all my stress. A must place to stay if you are in Indore. Keep up team!!!

I was visiting the city after a couple years and was able to find a quick reservation at the western hotel. When I checked in, I was pleasantly surprised by the ambience and attention to the details - ranging from decoration, personalized attention from the hotel staff, and finally food - hands down one of the best indian curry. The place seems to be quite happening with some kind of special event going on (there were two when I was there for the week). That might be a bummer if you are on business, otherwise it is always fun to enjoy the colors and music. All in all great place with courteous staff, delicious food with generous portions, and well decorated suites.

31/1, Main Road, South Tukoganj Indore Madhya Pradesh

Hotel highlights

  • Free full breakfast
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Within a short walk of Holkar Stadium, Best Western Plus O2 is within a mile (2 km) of Central Museum Indore. This 70-room, 3.5-star hotel has 4 restaurants, an indoor pool, and a fitness center. It's in central Indore and also close to Nehru Stadium and Khajrana Ganesh Temple.


Free full breakfast is included with your stay. This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


All of Best Western Plus O2's 70 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. LED TVs come with cable channels. Bathrooms have hair dryers and bathrobes. Safes, phones, and ironing boards are other standard amenities.

Property features

At Best Western Plus O2, guests enjoy an indoor pool, a fitness center, and a steam room. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Single Beds, Non Smoking, Microwave

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 209 reviews