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Wingate by Wyndham Indianapolis Airport Plainfield

2.5 out of 5.0

Recent guest reviews

Everything went very well except for tornado warnings. Did not like that at all. We were asked to come down to the first floor and we did. Thank goodness nothing happened just storms and hail. Staff was great through it all.

Our third time at this hotel and we were very pleased again.

The condition is poor. The fan in the hot tub area had the screen off and it was laying next to the tub. All fixtures are old and tired. Poor pillows. Staff was hard to find and seemed short staffed. Would not stay there again.

Pleasant font desk, clean room comfy beds, great breakfast, coffee so so, pool needs some help.

There were issues with the check-in system that caused significant delay checking in for the customers in front of us. We didn't have any trouble with our Orbitz reservation. But we had to wait a while. The room looked like it was cleaned in a hurry - not thoroughly. Toilet paper holder was coming off the wall.

Needed a place close to the airport for an early morning flight. The bed was the most comfortable we had ever slept in! We even asked where we could buy one of their mattresses but unfortunately they weren't for sale.

very quick stay, but the hotel was clean and the staff was very friendly.

Hotel was just what we needed. Quiet location, but close to the TWO Afamily weddings we had to negotiate nearby on the same day! Room was clean, nice amenities, and other than the locally mandated energy-saving air conditioning thermostat, which kept resetting to 77 degrees, all was well.

I stayed at a hotel near the airport the night before an early morning flight. The staff was courteous and kind the room was clean and quiet

We were in the area and needed a place to sleep. We weren't there long enough to use any of the facilities or try the breakfast so the price was right, beds were comfortable and it served its purpose.

Room was nice and clean but the door was in dire need of some lubrication as the hinge squealed terribly. Staff was very helpful and pleasant at check in.

Very good helpful no problems at all good area around food and stores

We booked a one-night stay at this hotel for the first night of a week long stay in Indianapolis. We flew in at 2:00 am, and wanted to stay somewhere inexpensive and close to the airport, and Wyndham by Indianapolis Airport fit the bill. Our experience with the night staff when we arrived was phenomenal. The shuttle driver even drove us to White Castle so that we could get a fast food fix at 2:30 am when we finally arrived. Our non-smoking room was pleasantly free of smokey odor, and it was also quite large and comfortable. Continental breakfast was completely average (what you would expect). Upon checking out that morning, the staff member (perhaps a manager?) at the front desk was the opposite of helpful. We asked the best way to get to downtown Indianapolis from the hotel. He responded that our best bet would be to take the hotel shuttle to the airport and then take public transportation into downtown. When I suggested that it might make more sense for us to just take a cab downtown, given that we were in a rush to get there, he assured me that IndyGo, the public transportation bus, would only take 20 minutes to get from the airport to downtown. Actually, he was rather dismissive and a bit rude as he told me that I could do whatever I wanted, he was just trying to save me money. So I took his advice, but thankfully asked the shuttle driver how long the bus ride from the airport to downtown would take. She assured me it takes up to an hour and 40 minutes! Thanks to her advice, I caught a different shuttle company from the airport to downtown that took 30 minutes and cost $10. So, with the exception of one of the hotel staff who was markedly unhelpful, my experience with the staff was wonderful!

The noise was awful! The hair dryer wouldn't work. The staff was mediocre at best. Would NOT stay there again!

Nice and clean. Fitness and office centers. Nice staff. Hot breakfast!

All in all, the hotel was very accomodating, clean and pleasing. The majority of the saff was extremely helpful and willing to assist with any inconveniences that came up during our stay. There was one front desk employee in particular that I did not care to deal with. His accent was so heavy you could not understand what he was trying to say most of the time. He was working the early morning hours of Saturday when the hotel fire alarms went off and the hotel began to fill with smoke. He seemed indifferent to the situation and only responed to everyone's questions of "what is going on?" or " what should we do?" with " Everything is fine, go back to sleep", then retreated to the front desk office seemingly as not to have to answer any more questions or deal with the guest staying there. Turns out, we all went with our insticts and evacuated the building. Upon arrival of the fire department it was discovered that wires in the kitchen had gotten hot and began to smoke leading to the next stage of an electrical fire. The situation was handled and we were all able to return to our rooms two hours later. That morning, the rest of the hotel staff on duty were bending over backwards to aplogize and explain in as much detail of the events that occurred just a few hours prior and asked what they could do for us due to the early morning inconvenience. So, like I began this opinion, all in all the hotel was very accomodating, clean and pleasing. A few bumps here and there but that's to be expected any where you go. I would stay at this hotel again, I just hope they have evaluated the one particular employee for his lack in judgement and skills to handle an unexpected potentially dangerous situation.

Staff was really rude, but if your a "do it yourself" person, shouldnt have a problem. Food was average at best, pool was nice.

When I arrive the room was clean, very spacious great temperature. The room had an iron and ironing board. refrigerator and microwave and coffee maker. I wish that they had given more sugar so as to have to make more coffee.

The only pronlem we had with our stay, is that the first room we were given had bed bugs. Staff immediately gave us another room but we never felt really comfortable again. Location and hotel itself are wonderful. Breafast was very good. Too bad the bed bugs tainted our stay.

we had a really great time there , and we would do it again we ever back in the area again . Thanks to the staff .

6300 Gateway Dr Plainfield IN

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located 1 mi (1.6 km) from Chateau Thomas Winery, Wingate by Wyndham Indianapolis Airport Plainfield is within a 15-minute drive of Splash Island. This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Indianapolis Motor Speedway and Lucas Oil Stadium are also within a 30-minute drive.


Dining

Free continental breakfast is offered each morning.


Rooms

All 64 air-conditioned rooms provide iPod docks, microwaves, and refrigerators. TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free newspapers, and free local calls are other standard amenities.


Property features

At Wingate by Wyndham Indianapolis Airport Plainfield, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Double Room, 2 Queen Beds

Queen 2 | Sleeps 5

Standard Room, 1 King Bed

King 1 | Sleeps 3

Room, Accessible, Microwave

Full 2 | Sleeps 5

Guest reviews for Wingate by Wyndham Indianapolis Airport Plainfield

Everyone (5) Couples (7) Business (6) Family (4) Friends (2)
5

overnight stay

Everyone

Everything went very well except for tornado warnings. Did not like that at all. We were asked to come down to the first floor and we did. Thank goodness nothing happened just storms and hail. Staff was great through it all.

By , from Pennsylvania on Oct 24, 2017

4
Everyone

Our third time at this hotel and we were very pleased again.

By on Sep 5, 2017

Review comment responded on Sep 13, 2017

Thank you for your kindness. We are so pleased that you have come back to be our guests and hope to see you again in the future.

2

tired...old...in poor repair

Everyone

The condition is poor. The fan in the hot tub area had the screen off and it was laying next to the tub. All fixtures are old and tired. Poor pillows. Staff was hard to find and seemed short staffed. Would not stay there again.

By , from Missiourri on Aug 18, 2017

4

pleasant staff, clean comfy room, good breakfast

Everyone

Pleasant font desk, clean room comfy beds, great breakfast, coffee so so, pool needs some help.

By on Nov 28, 2016

2
Everyone

There were issues with the check-in system that caused significant delay checking in for the customers in front of us. We didn't have any trouble with our Orbitz reservation. But we had to wait a while. The room looked like it was cleaned in a hurry - not thoroughly. Toilet paper holder was coming off the wall.

By , from Indianapolis on Sep 22, 2016

5

most comfortable bed ever!

Couples

Needed a place close to the airport for an early morning flight. The bed was the most comfortable we had ever slept in! We even asked where we could buy one of their mattresses but unfortunately they weren't for sale.

By on Nov 22, 2015

4

quick trip

Couples

very quick stay, but the hotel was clean and the staff was very friendly.

By on Jun 21, 2015

4

convenient location - nice hotel

Couples

Hotel was just what we needed. Quiet location, but close to the TWO Afamily weddings we had to negotiate nearby on the same day! Room was clean, nice amenities, and other than the locally mandated energy-saving air conditioning thermostat, which kept resetting to 77 degrees, all was well.

By on Jun 16, 2015

5

pre-travel stay

BusinessTravelers

I stayed at a hotel near the airport the night before an early morning flight. The staff was courteous and kind the room was clean and quiet

By on Jun 12, 2015

4

great one night resting place

Couples

We were in the area and needed a place to sleep. We weren't there long enough to use any of the facilities or try the breakfast so the price was right, beds were comfortable and it served its purpose.

By on Sep 24, 2014