Updated very nice rooms, calm, quiet, good breakfast, great staff. A cut above.
Comfy beds and generally clean. Service was terrible. Breakfast started late each day, which caused us to have to go out for breakfast. No housekeeping service. No towels at the pool. Went to the front desk and waited over 10 minutes, no one ever came to help. Too $$$ for such bad service.
Great place to stay
Called to inform that arrival would be after midnight. At 2 am room was not ready and 45 minutes later we were given 2 different rooms not equal to what was booked and paid for. Filing complaint
Everyone was very friendly and accommodating. Nice room!
We had a wonderful experience from beginning to end. Everything was clean. We felt safe. The room was cozy and very comfortable! Staff was very friendly and accommodating. We will definitely stay here again!
Room was big and clean, I liked the fact that I was able to workout
Location was good for airport travel and staff was nice.
Beautiful room.....staff were so nice ...we asked for waffles that they dont usually serve during the week and they opened that station for us....
SpringHill Suites by Marriott Indianapolis Airport/Plainfield places you within a 15-minute drive of popular attractions such as The Shops at Perry Crossing and Splash Island. This 103-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.
Free self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. In addition to a restaurant onsite, there is also a lobby lounge where you can enjoy a drink.
41-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include sofa beds, sitting areas, and refrigerators. Housekeeping is available once per stay.
Guests of SpringHill Suites by Marriott Indianapolis Airport/Plainfield have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Updated very nice rooms, calm, quiet, good breakfast, great staff. A cut above.
Comfy beds and generally clean. Service was terrible. Breakfast started late each day, which caused us to have to go out for breakfast. No housekeeping service. No towels at the pool. Went to the front desk and waited over 10 minutes, no one ever came to help. Too $$$ for such bad service.
Thank you very much for bringing this to our attention. We will be looking into the items you mentioned and we will be using this as a teaching opportunity for our staff. I hope you will give us a chance to "wow" you in the future. Thank you very much!
Great place to stay
Thank you for the fantastic review!! Please come stay with us agin soon!
Called to inform that arrival would be after midnight. At 2 am room was not ready and 45 minutes later we were given 2 different rooms not equal to what was booked and paid for. Filing complaint
We apologize for the miscommunication with our staff re: your room status. Ms. Logan, the General Manager, spoke with your wife and did give you a full refund on your room. We hope you found that satisfactory.
Everyone was very friendly and accommodating. Nice room!
Thank you for the fantastic Review ! We hope you will come back soon!
Thank you for the 4 out of 5 stars! We really appreciate it, and hope you will come back very soon!
We had a wonderful experience from beginning to end. Everything was clean. We felt safe. The room was cozy and very comfortable! Staff was very friendly and accommodating. We will definitely stay here again!
Thank you very much for the fantastic review!! We will be sure to share this with our staff! We hope you come back soon!
Room was big and clean, I liked the fact that I was able to workout
thank you so much for the great review! The fact that we are able to keep our fitness center open, while maintaining all CDC, and Marriott Safety Standards is something we are very proud of! We are glad you enjoyed it, and hope you come back soon!
Thank you!
Thank you very much, Brian, for the very kind review!! We really appreciate it!!