Holiday Inn Express Indianapolis Airport2.5 out of 5.0
Recent guest reviews
Pros: 1.) Everything about this hotel was larger than I expected. The breakfast area had ample seating, the room was on the bigger side, and so was the bathroom. For a family trying to squeeze into a hotel room, this was great. 2.) Internet speed was really good. I was able to stream video and work with no issues. 3.) Breakfast was well stocked and breakfast attendant was friendly. 4.) Location is great. This is in close proximity to the highway and to many restaurants. Cons: 1.) Cleaning lady on the 1st floor was rude on multiple occasions at check in and the next day. Given the friendliness of the rest of the staff, this appears to be a highly isolated incident. The con was the only reason for this property not getting 5 out of 5. We will definitely be back. This property is a bit older for a Holiday Inn Express, but clean and well maintained.
This hotel is in an ideal location. I was there for a wedding and all the guests were given a special rate which was very affordable. The hotel was clean and very well maintained. The breakfast area was very nice and the food that was served was great. The lady in the breakfast area kept the variety of food replenished before the trays were empty. The rooms were clean and the hotel was very quite. A very nice place to stay.
I can't say enough about how good the staff was here at the Holiday Inn Express near the Indianapolis Airport. I was quickly directed to my room upon check-in and received great recommendations on places to eat. I chose the Coachman- a local family owned restaurant according to the staff's suggestion. I also received a 10% off coupon to encourage me to dine there. Shane, the airport shuttle operator offered to drive me over to dine that evening. The hotel was everything that I'd expect from IHG properties. I did note some wear on the furniture, but this was normal and not due to neglect. The property was clean and smelled fresh. The linens were in great shape and I slept well. Overall this was a great experience!
This place is in dire need of renovations. The rooms, lobby hallways are old and kind of rundown looking. The furniture is old everything. As far as a Holiday inn standard this does not meet it. The TV never tuned into many channels had CBS and HBO only Again I love Holiday Inn express hotels and even with a good staff this place does not measure up. Feels like an old hotel that a bunch of construction guys would stay at just run down
This is a very nice property. I was there for business, so I cannot comment on the pool or other amenities. The room was nice with a king bed and pullout sofa. The bed was a little firm for my taste, but that is a matter of personal preference. The staff was great and I certainly utilized the small refrigerator and microwave in the room. Water pressure was excellent and housekeeping was great. Breakfast was standard Holiday Inn Express fare. All in all very strongly recommended.
Stayed there this past weekend. We finally had two rooms but part of our party had to cancel due to medical issues. The hotel staff was great at taking care of it all though, we expected to be dealing with issues after a 10 hour drive but was pleasantly surprised at no issues at all. Hotel itself is nice, nothing fancy, but clean big room, nice bed, good staff. Great local as far as next to several restaurants in walking distance and close to interstate.
This place was mediocre at best. The freeway facing room was inadequately insulated from the road and aircraft noise. The carpet was dirty and badly stained. Ugg! Bed Cleanliness was ok and the breakfast was ok, otherwise one star. Not worth the price.
Had a one-night stop-over - arrived late, left early. Airport transfers worked well. Staff were responsive to email requests. Not the brightest welcome on reception. Rooms were large. All up, a pleasant stay. I have nothing against the hotel, it's an IHG Branded Hotel but it does not have the usual IHG wow impact factor.... never received the customary IHG Gold member welcome.
My dad and I spent Labor Day weekend at this hotel while attending the U.S. Nationals NHRA race. Room was clean and comfortable. The staff (Lori, Larry, Brandy and Ryan) were courteous and took care of any needs that we had (extra towels, toiletries, etc). The breakfast area was large and well stocked. Caitie, the hotel manager, went above and beyond in making sure our reservation was accurate and that we could use reward points for our stay. We had originally been told by IHG that this wasn't possible, but Caitie went the extra mile and made sure that we could. Will definitely use this hotel again for future race weekend travels!
This hotel was clean and well maintained, but showing it's age. The room was comfortable and clean. The bathroom was nicely sized with a good shower. There is no fitness center, although there is an outdoor pool. The WiFi was good. The highway noise was very intrusive, making it difficult to sleep.
Reviews from Trip Advisor
89.0% of guests recommend this hotelTotal of 209 reviews