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Recent guest reviews

The bathroom was dirty. Paid for parking but had no where to park on site. The Ac/ heat in room wasn’t working properly and was making a extremely loud noise all night where I couldn’t sleep I even just cut the whole system off but somehow the sound still came on periodically.

I was very nice and would highly recommend it to family and friends

Excellent location within easy walking distance to the Indianapolis Convention Center and Lucas Oil Stadium.

Everything was nice. The room was clean, the food was great. Though not right downtown, we walked there with no problem. We really enjoyed our stay.

Nice hotel close to downtown, Lucas Oil Stadium and Indianapolis Convention Center. Value for the cost for one night during an event is not worth it. Also, I didn't see anything in the listing regarding a fee to park your car.

I had requested 3 suites near one another. They were on 3 different floors. When I complained, they did finally comp 2 parking fees. While desk clerk was nice, he said it was only his 2nd day on job. Perhaps that's why he had no idea of restaurants nearby that deliver when we asked. Pool area was extremely warm, very noisey and reeked of chlorine.

Lovely breakfast. Very nice staff. Great suite. Very close to conference I was attending.

Everything was wonderful. Good price, good location

Stayed here on Christmas day and it was a great experience! Our son (21 months) needed a crib and I called the day before we arrived to request it; it was waiting in our room when we checked in. Kid-friendly rooms, simple design, not a lot of stuff to pull off of the desk or mess with, which was a sigh of relief!

A very quiet location, away from downtown but within a 15 minute walk of many sites and restaurants.

Nice, comfortable stay. The staff was okay and the suite was comfortable. Breakfast was okay, towels were a bit cheap

Our stay at the Staybridge Suites in Indianapolis was fantastic! All of the staff members were exceptionally helpful, the room was a home away from home, the beds were great to sleep in, and the breakfast buffet was refreshing. While we were staying at the hotel, the hot tub was not functioning and we were disappointed. The woman at the front desk called the hotel next to ours and asked if we could use their pool/spa amenities (which was granted). Exceptional customer service!!!

The staff at the hotel were very helpful and friendly.

Hotel was great. Clean place. Awesome breakfast buffet. Short walk from downtown. I love the kitchenette in the room, made it easy to store leftovers from eating out! Pool was nice. The beds in the room we stayed in were Full size, not Queen size, so that would have been an issue if we'd had to share, but perfect for one individual. Parking price was reasonable $14 per day plus we had free wifi. We almost booked at a place that charged $30 parking per day, plus a fee for wi-fi! glad we chose this place instead!

The rooms were spectacular and was very spacious and comfy for our party. Walking distance was great to the convention center. Did not know until that day(Sunday) there was no shuttle but the weather was beautiful for a walk,

S West St Indianapolis IN

Hotel highlights

  • Walking distance to Lucas Oil Stadium and Indiana Convention Center
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Indoor pool

Staybridge Suites Indianapolis Downtown - Convention Center, an IHG Hotel places you in Downtown Indianapolis, within a leisurely stroll of popular sights such as Lucas Oil Stadium and Indiana Convention Center. This 113-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

The 113 rooms feature kitchens with refrigerators, microwaves, and stovetops. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Coffee makers, free local calls, and safes are also standard.


Property features

At Staybridge Suites Indianapolis Downtown - Convention Center, an IHG Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 20 per day. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Room, Accessible, Non Smoking

1 Twin Bed | Sleeps 6

Room, Accessible, Non Smoking (Roll-In Shower, Kitchen)

1 King Bed | Sleeps 3

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility, Kitchen)

1 Queen Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking, Kitchen

2 Double Beds | Sleeps 6

Guest reviews for Staybridge Suites Indianapolis Downtown - Convention Center, an IHG Hotel

Everyone (10) Couples (9) Business (14) Family (13) Other (2) Friends (4)
1
Partner Couples

The bathroom was dirty. Paid for parking but had no where to park on site. The Ac/ heat in room wasn’t working properly and was making a extremely loud noise all night where I couldn’t sleep I even just cut the whole system off but somehow the sound still came on periodically.

By on Feb 15, 2021

5
Everyone

By on Nov 20, 2020

5
Family with small children

I was very nice and would highly recommend it to family and friends

By on Feb 3, 2020

Review comment responded on Feb 4, 2020

Thank you for taking the time to review your stay with us at Staybridge Suites in Indianapolis! We appreciate the feedback and hope to see you soon. Best regards, Morgan Guest Service Manager

5
Everyone

By on Feb 3, 2020

Review comment responded on Feb 4, 2020

Thank you for taking the time to review your stay with us at Staybridge Suites in Indianapolis! We appreciate the feedback and hope to see you soon. Best regards, Morgan Guest Service Manager

5
Everyone

By on Dec 13, 2019

Review comment responded on Dec 16, 2019

Thank you for taking the time to review your stay with us at Staybridge Suites in Indianapolis! We appreciate the feedback and hope to see you soon. Best regards, Morgan Guest Service Manager

5
Everyone

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

Thank you for taking the time to review your stay with us at Staybridge Suites in Indianapolis! We appreciate the feedback and hope to see you soon. Best regards, Morgan Guest Service Manager

5
Everyone

By on May 17, 2019

5
Business Business

Excellent location within easy walking distance to the Indianapolis Convention Center and Lucas Oil Stadium.

By on Apr 1, 2019

Review comment responded on Apr 2, 2019

Thank you so much for your review. It sounds like you had a great experience from the service to the amenities. We look forward to hosting you again in the upcoming future. Please contact us and we will be happy to book your future stays. Best Regards, Morgan Guest Service Manager

5
Friends Business Business

Everything was nice. The room was clean, the food was great. Though not right downtown, we walked there with no problem. We really enjoyed our stay.

By on Mar 18, 2019

Review comment responded on Mar 19, 2019

Thank you so much for taking the time to give such a great review of our hotel. I am so pleased that you enjoyed your stay with us. We are glad our location was convenient for your trip to Indianapolis! We hope to see you again soon. Best regards, Morgan Guest Service Manager

3
Everyone

Nice hotel close to downtown, Lucas Oil Stadium and Indianapolis Convention Center. Value for the cost for one night during an event is not worth it. Also, I didn't see anything in the listing regarding a fee to park your car.

By on Dec 17, 2018

Review comment responded on Dec 17, 2018

Thank you for your recent stay at the Staybridge Suites and for allowing us to serve you. We are delighted that you enjoyed your stay. Thank you for your business and please come back and visit us again. Kind Regards, Jason B Assistant General Manager

Staybridge Suites Indianapolis Downtown - Convention Center, an IHG Hotel

535 S West St, Indianapolis, IN 46225
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