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 Indianapolis •1 Room
 Indianapolis • 1 Room
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Hyatt Place Indianapolis/Keystone

3.0 out of 5.0
Overview Reviews Amenities & Policies
9104 Keystone Crossing, Indianapolis, IN
1-844-663-2269
4.1
out of 5
"Good!"
See all 51 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Everyone
  • Family

Recent guest reviews

We really liked this property. Rooms were very clean and comfortable. Staff was very nice. Will stay there again

great location. great staff. very attentive. truly enjoyed staying at this location. thank you!!

It was very near to where I was going to be. Nothing else to say.

Very dirty carpet! The phone doesn’t work a furnace doesn’t work. Peep hole cover came off. And the door security latch ready to fall off. Breakfast menu is excellent! No trash can in the bathroom.

The hotel was nice enough, except i the booking placed me into a ground floor room almost across from the exercise facilities. Got woken up several times from people talking loudly in the hall outside the workout room.

shower had no running water. toliet was unstable and there was cold water soaked carpet by window. I believe due to condensation from air conditioning

Room was OK - check in was a bit stressful as Orbitz had taken care of my problem but Hyatt had no record of this and made no offer to contact Orbitz to check on the issue - I had to re-do twice before they acknowledged that there was an adjustment made - would've been so much easier if the contact was made by them while I was at the desk or if I made the contact and handed them the phone - room noise from an adjoining room was constant all day but the staff did address if after 11 - most other dealings with staff was pleasant - not sure I would return there - my first visit a few years ago was much better.

Easy check in, very polite staff, nice breakfast with wonderful service!

The hotel was very clean and updated. Close to shopping and dining.

Clean and quiet. Nice breakfast in the morning. Clean room. Quiet floor

I would recommend this hotel to anyone with a larger family. As a family of 5 we always struggle to find a decent hotel that has enough room for all of us. The rooms at this hotel are great!

Easy Check in. Nice Modern Rooms Great Breakfast. Friendly Staff

Very close to shopping and restaurants. All in walking distance.

Within walking distance to mall and restaurants. Nice room. Comfortable bed. Good breakfast selection. Nice treadmills.

I've stayed here a few times this year on business trips. Location is convenient to the highway and restaurants, quality beds and rooms are well finished.

comfortable, clean room and very good breakfast. Easy access from highway.

It was a nice place to stay after going to the races. I liked the hotel

Keystone Crossing Indianapolis IN

Hotel highlights

  • Walking distance to Fashion Mall at Keystone
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located in Washington Township, Hyatt Place Indianapolis/Keystone is within a 10-minute walk of poplar sights like Fashion Mall at Keystone. This 124-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.


Dining

For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 124 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are also standard.


Property features

Renovated in 2016, Hyatt Place Indianapolis/Keystone offers a fitness center, free WiFi in public areas, and conference space. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, a seasonal outdoor pool, and express check-in.

Room options

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2
$95* Per night/room Feb 23 - Feb 24

Room, 2 Double Beds (High Floor)

2 Double Beds | Sleeps 6

Guest Room, Room, 2 Double Beds

2 Double Beds | Sleeps 6

Guest Room, Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place Indianapolis/Keystone

Everyone (13) Business (8) Couples (14) Family (9) Other (3) Friends (4)
5
Family Business Business

We really liked this property. Rooms were very clean and comfortable. Staff was very nice. Will stay there again

By , from Noth Carolina on Feb 20, 2020

5
Family

great location. great staff. very attentive. truly enjoyed staying at this location. thank you!!

By on Jan 20, 2020

Review comment responded on Jan 24, 2020

Thank you for taking the time to review our property! I am so happy to hear that you enjoyed your stay with us and look forward to providing stellar service for your next stay as well!

5
Everyone

By on Aug 26, 2019

4
Business Business

It was very near to where I was going to be. Nothing else to say.

By on Jun 10, 2019

4
Everyone

By on Apr 3, 2019

3
Family Family

Very dirty carpet! The phone doesn’t work a furnace doesn’t work. Peep hole cover came off. And the door security latch ready to fall off. Breakfast menu is excellent! No trash can in the bathroom.

By on Mar 24, 2019

5
Everyone

By on Mar 3, 2019

3
Everyone

The hotel was nice enough, except i the booking placed me into a ground floor room almost across from the exercise facilities. Got woken up several times from people talking loudly in the hall outside the workout room.

By , from Cleveland on Sep 17, 2018

3
Everyone

shower had no running water. toliet was unstable and there was cold water soaked carpet by window. I believe due to condensation from air conditioning

By on Jun 23, 2018

3
Everyone

Room was OK - check in was a bit stressful as Orbitz had taken care of my problem but Hyatt had no record of this and made no offer to contact Orbitz to check on the issue - I had to re-do twice before they acknowledged that there was an adjustment made - would've been so much easier if the contact was made by them while I was at the desk or if I made the contact and handed them the phone - room noise from an adjoining room was constant all day but the staff did address if after 11 - most other dealings with staff was pleasant - not sure I would return there - my first visit a few years ago was much better.

By on Jun 11, 2018

Hyatt Place Indianapolis/Keystone

9104 Keystone Crossing, Indianapolis, IN 46240
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