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 Indianapolis •1 Room
 Indianapolis • 1 Room
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Crowne Plaza Indianapolis - Downtown Union Station

3.5 out of 5.0
Overview Reviews Amenities & Policies
123 W Louisiana St, Indianapolis, IN
1-844-663-2269
  • Walking distance to Ind...
  • Free WiFi in rooms and ...
  • Onsite dining
  • Indoor pool
4.1
out of 5
"Good!"
See all 75 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.5

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

Being able to stay in a traincar is quite the unique experience. I also totally loved all of the creepy statues. The staff are incredible.

I loved the uniques inside with the train rooms and status around the building. Beautiful

It would be nice if once you are checked in that the front desk point you in the direction of your room. Not just say your on the first floor.

Loved this hotel! Everyone was really friendly. They even upgraded us. The hotel is at a great location, next to the convention center and Lucas Oil Stadium, convenient walk to the mall and restaurants. Something very cool and unique, this hotel has train cars available as rooms!

This experience was absolutely horrible. We prepaid for a room with TWO beds and when we arrived to check in a room was not available for us yet they told us we would get a call from them when it was... hours later we go back up because we are starting to worry and they said give them about another hour so we did. Our third time up to the desk we find out that they don’t even have a two bedroom room available for the night and said we can have a single bed room. We specifically asked for two beds for a reason so we had to settle for the most uncomfortable roll away bed possible. This morning we go to get our vehicle and we were told that it would be 45 minutes to an hour because of the weather. We paid $38.00 to vallet a car that we had to walk to get anyway. So glad that we paid four hundred dollars for room accommodations that we didn’t even receive!

The proximity to the convention center and Lucas Oil Stadium is outstanding!

In town for Big Ten Championship. Hotel was great!

The location was excellent. We were able to walk to the mall and restaurants with ease.

Very clean, friendly hotel with some neat history. Short walking distance to all the attractions of downtown. Great value for the overall price.

Very unique hotel in the heart of downtown. Tough entrance to find if driving. Hotel was full of football fans and lots of partying going on. Rooms were overpriced because of the event, we had a handicapped room {no needed} and a good thing. Some light switches did not operate and others were too high for someone in a wheel chair, needs to be looked at. Staff was very friendly and efficient. Wife says they need a Starbucks. Breakfast was so so. Still we will come back for the Basketball tournament in March 2016.

Awesome room, great amenities but the history and ambiance just wows youu!

The hotel itself was great. Pretty cool with the train located within it. Wish we could have stayed in one of the train cars...but still cool to see. Wish we were notified of the trains that still run thru it, instead of being told when we checked in. Don't think it would have made a difference if we stayed there, but still would have been nice to know. The staff wasn't very nice. Maybe this local girl is used to a little more Aloha, but from when we checked in, to the bell desk and our luggage...they weren't very friendly or helpful. Room service (who delivered the food, not who took my order) was actually even friendlier and more attentive than the other staff. Disappointing. But the location was very convenient to the stadium...and that was the main reason for selecting this hotel.

We were in Indianapolis for only one night and we wanted to stay downtown instead of out near Butler where we'd stayed a few times. I'd stayed at the Crowne Plaza 7 or 8 years ago when my daughter and I were looking at colleges and my husband and I thought it'd be nice to stay there again. We opted for one of the train car rooms. The room was quite comfortable and impeccably clean. But the highlight of our stay would have to be the care we received from the staff. Every one we had contact with took care of us as if we were the only people staying there. I would recommend this hotel to anyone.

123 W Louisiana St Indianapolis IN

Hotel highlights

  • Walking distance to Indiana Convention Center and Circle Center Mall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Indianapolis, Crowne Plaza Indianapolis - Downtown Union Station is within a 5-minute walk of popular attractions such as Indiana Convention Center and Circle Center Mall. This 3.5-star hotel has 273 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy dining at one of 2 onsite restaurants including 123 West, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

A TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.


Property features

Guests staying at Crowne Plaza Indianapolis - Downtown Union Station enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD 28 per day (USD 38 per day for valet parking), and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4
$136* Per night/room Sep 22 - Sep 23

Room, 2 Queen Beds, Non Smoking, Poolside

Queen 2 | Sleeps 4

Standard Room, Non Smoking

Full 1 | Queen 1 | Sleeps 3

Superior Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Crowne Plaza Indianapolis - Downtown Union Station

Everyone (14) Couples (25) Business (13) Family (15) Friends (4) Other (3)
5
Business Business Travelers

Being able to stay in a traincar is quite the unique experience. I also totally loved all of the creepy statues. The staff are incredible.

By on May 21, 2019

5
Families

I loved the uniques inside with the train rooms and status around the building. Beautiful

By on Apr 22, 2019

5
Everyone

By on Apr 3, 2019

5
Everyone

By on Mar 10, 2019

4
Everyone

By on Feb 9, 2019

5
Everyone

By on Jan 31, 2019

2
Everyone

By on Jan 22, 2019

5
Everyone

By on Jan 2, 2019

3
Everyone

It would be nice if once you are checked in that the front desk point you in the direction of your room. Not just say your on the first floor.

By , from Michigan on Nov 11, 2018

4
Everyone

By on Sep 17, 2018

Crowne Plaza Indianapolis - Downtown Union Station

123 W Louisiana St, Indianapolis, IN 46225
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.