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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Hotel with 2 restaurants, 4-minute walk to Lucas Oil Stadium

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Point of interest
Reception
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
123 W Louisiana St, Indianapolis, IN, 46225
  • Place, Indiana Convention Center
    ‪2 min walk‬
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪6 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • 292 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Train Car)

Room, 1 King Bed (Train Car) | Room amenity

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower) | Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Train Car)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 292 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room

  • 292 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the neighborhood

Indianapolis

Located in Downtown Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is within a 5-minute walk of popular attractions such as Indiana Convention Center and Lucas Oil Stadium. This 273-room, 3.5-star hotel has 2 restaurants along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Indiana Convention Center - 2 min walk - 0.1 miles
  • Lucas Oil Stadium - 3 min walk - 0.2 miles
  • Circle Center Mall - 5 min walk - 0.3 miles
  • Gainbridge Fieldhouse - 6 min walk - 0.4 miles
  • White River State Park - 11 min walk - 0.6 miles

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Patron Saint - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪Social Cantina - ‬3 min walk
  • ‪1913 Restaurant - ‬2 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel with 2 restaurants, 4-minute walk to Lucas Oil Stadium
Guests of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 65 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 to 60 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 60 for adults, and USD 0 to 0 for children
  • Valet parking fee: USD 65 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Are free cancellation options available at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on Dec 14, 2025 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

This hotel is situated in Downtown Indianapolis within a 10-minute walk of Lucas Oil Stadium and Gainbridge Fieldhouse. You'll also find Indianapolis Zoo and Children's Museum of Indianapolis within a short drive.

Will I be able to park at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yes, valet parking is offered for USD 65 per night with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a casino at the property?

No, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG a good place to stay for couples?

Couples will appreciate amenities like a bar, 2 restaurants, and a 24-hour fitness facility at this hotel.

Are there hot tubs at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

The closest major airport to Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is Indianapolis Intl. Airport (IND), which is 13.3 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG.

Reviews

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 623 out of 1010 reviews
Rating 8 - Good. 202 out of 1010 reviews
Rating 6 - Okay. 85 out of 1010 reviews
Rating 4 - Poor. 42 out of 1010 reviews
Rating 2 - Terrible. 58 out of 1010 reviews

Reviews

10/10 Excellent

Natalia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
BEAUTIFUL HOTEL AND STAFF
Stayed 2 nights in Nov 2025

8/10 Good

Tonya

Traveled with family and small children
Liked: Cleanliness, staff & service
Construction made this very iffy. Also a few cracks in the walls, the bathroom didn’t look like it had been scrubbed around the corners and such. Just kind of expected more for the origional cost.
Stayed 1 night in Sep 2025

10/10 Excellent

Nat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and very cool.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction around the property was not expected. Probably will continue well into 2026
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Gina, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the train! Perfect for kids and families.
Stayed 1 night in Aug 2025

10/10 Excellent

KIm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So cool!

Super cool stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Amenities
Amazing!
Stayed 2 nights in Aug 2025

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Sunshine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! I wish to be there after construction is done
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a great place to stay in Indy!

It is just a fun hotel. There is construction a stones throw away, but it has never bothered us with noise or anything. Great hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rail Car!

Wonderful place to stay. Amazing history with modern amenities. Stayed inside a rail car. It was great!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great time. Quiet and cool. Staff was very professional and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great reuse of a historic space. Definitely stay in the converted rail cars!
Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay!

Went for a concert that was within walking distance. Felt very safe and there was a lot of places to eat along the way.
Beautiful view outside of our room!
Stayed 1 night in Aug 2025

8/10 Good

MICHAEL

Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!!

The staff was exceptionally friendly, the hotel was spotless, and its central location made it easy to walk to everything we needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Train Car room

We always love staying in the Train Car rooms. So unique and different than any other hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

KACIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. Loved the art. Rooms were clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Stayed 1 night in Aug 2025

8/10 Good

Raven

Liked: Cleanliness, property conditions & facilities
My room was an interior first floor room very close to reception. Did I find it a little uncomfy to have a window right next to the sitting area? Yes. I did not open the window until I left. You really couldn’t because the lights are always open very bright all night in the lobby. Customer service seemed a bit cold. You kind of feel like you are interrupting them. I am fairly sure I added breakfast to my reservation, but they told me I did not. Room service was unavailable, so I just ordered out and had it delivered. This was also an issue because the delivery people couldn’t bring it to my room, but the hotel staff also doesn’t bring it to your room. I was lucky because my room was so close so I could run over, but I was on a tight schedule, so I was hoping to stay in my room until to finish up work. The property on the other hand, is so special. The first Union Station in America, stay just for that.
Stayed 1 night in Aug 2025

10/10 Excellent

michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the train cars

The bed and pillows were exceptional compared to other hotels. Sleeping in the trim cars is a unique experience. This time our room was on the active side, prefer to be on the green side but it was a night we will talk about for years to come.
Stayed 1 night in Aug 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
I have been waiting for well over an hour to get into my room because my card won’t work. This is ridiculous. The on staff worker has to call an engineer because they can’t figure out how to get the card to work after repeated attempts. How can you run a hotel if you can’t even get guests into the room? I will be disputing this charge with my bank because this is unacceptable. You can reach me at 330-473-8449 to talk to me about this experience or I’ll be calling you directly. Unbelievable that I am typing this from sitting on the floor of your hotel.
Stayed 1 night in Aug 2025

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