Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Property class: 3.5

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

A grand hall with rows of seats, a large circular stained glass window, and ornate architectural details.
A large conference room with rows of tables and chairs, ornate architecture, and a stage with a screen displaying the hotel name.
A buffet with various food items and a modern interior design.
A grand hall with a high arched ceiling, multiple balconies, and a central stage area.
A spacious indoor corridor with a high ceiling, featuring a central staircase, multiple windows, and modern lighting fixtures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
123 W Louisiana St, Indianapolis, IN, 46225
  • Place, Indiana Convention Center
    ‪2 min walk‬
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪8 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the neighborhood

Indianapolis

Located in Downtown Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is within a 5-minute walk of popular attractions such as Indiana Convention Center and Lucas Oil Stadium. This 273-room, 3.5-star hotel has 2 restaurants along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Indiana Convention Center - 2 min walk - 0.1 miles
  • Lucas Oil Stadium - 3 min walk - 0.2 miles
  • Gainbridge Fieldhouse - 8 min walk - 0.5 miles
  • Monument Circle - 11 min walk - 0.6 miles
  • White River State Park - 11 min walk - 0.6 miles

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Slippery Noodle Inn - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Kilroy's Bar & Grill - ‬5 min walk
  • ‪St Elmo Steak House - ‬4 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Guests of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 50 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 to 60 for adults and USD 8 to 60 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 60 for adults, and USD 8 to 60 for children
  • Valet parking fee: USD 50 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

What can I see within easy reach of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

This hotel is situated in Downtown Indianapolis within a 10-minute walk of Lucas Oil Stadium and Gainbridge Fieldhouse. You'll also find White River State Park and Old National Centre within a short drive.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on Oct 11, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a casino at the property?

No, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, there is no indoor pool at this hotel.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG though service animals are welcome.

How close is the airport from Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

The closest major airport to Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is Indianapolis Intl. Airport (IND), which is 13.3 mi away (21 minutes by car).

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 680 out of 1060 reviews
Rating 8 - Good. 201 out of 1060 reviews
Rating 6 - Okay. 80 out of 1060 reviews
Rating 4 - Poor. 43 out of 1060 reviews
Rating 2 - Terrible. 56 out of 1060 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and experience
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quite, nice atmosphere.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time staying at this location! The hotel was nice and the location was wonderful! The staff was very friendly and helpful! Definitely would stay there again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience for our family we will come back to stay thanks.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and pleasant staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay for easy access to the stadium! Very clean hotel! Had everything we needed. Would stay again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Convenient location in downtown Indianapolis
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, clean rooms, fantastic restaurant, perfect location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest hotel to Lucas Oil stadium. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything about this hotel was 5 stars!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He stayed in the train car and it was a neat experience. Really had a great time.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff everyone with outstanding hospitality, very caring and understanding. I reach late to hotel and want to check at noon , without a single word they accepted my request and given full support during my stay with Valet parking and awesome breakfast and good house keeping
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and extremely quiet
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was great. The staff was not helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Great bar and food. Great trains. Great city. Many thanks
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice property. Great location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just an awesome hotel. the architecture is just beautiful. very unique place. highly recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very nice hotel, clean and nice staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

They answered all our questions and were very friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a train car, excellent!!! Loved it!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and very clean! Easy access to Convention Center.
Stayed 1 night in Feb 2026