Wonderful facility and the man that checked us in was very pleasant.
Desk staff was very helpful and friendly. Very accommodating considering the Covid19 circumstances
The property was ok. The staff was pleasant enough. On the first day, our room was not cleaned and we had no water for almost the whole day. On the 2nd day when we came back to our room, there was a "Do Not Disturb" sign on our door which was not ours since we already had one inside. After walking down the hall, there were A LOT of DND signs on doors on our floor. I do not know what past experiences this hotel has had with guests during GenCon but it was unacceptable. I paid to stay at this hotel and expect the same level of service I would get at another hotel. I will not be staying at this hotel in the future.
Location, quiet, nice rooms, very nice hotel. Loved mattress and pillows. Room and entire hotel were very clean.
Nice enough hotel but rooms were a dated. Weird thing in my bathroom.It had a walk in shower with a three inch lip on the floor. Well the curtain didnt go all the way down to the lip. In fact there was around a four inch space between the bottom of the curtain and the top of the lip. What that means is all the water that hits the curtain just funnels right onto the bathroom floor. Every shower there's at least a quart of water on the floor. Weird. Bed was comfortable but someone sprayed a heavy air freshener/deodorizer while getting the room ready, smelled like my grandma.
Bed was amazing! Room was clean. Highly recommend
good, could have used some help at check in, phones were crazy but the lady working there was very efficient and did well multitasking.
The only down side to our stay here was the extremely soft bed and pillows. I like to sleep on the cool side but keep on getting hot due to sinking into the mattress too far and having my own body heat reflected back on me.
I stay here every time I travel to Indianapolis for business. It is a great place to stay.
Excellent location. Not far from airport or city center. Close to I-65. Restaurants within walking distance. One detriment was lack of a free breakfast.
Love the mattress!!! Gentleman at customer service desk the next morning was very nice.
Very simple and fast stay. They could have used a continental breakfast.
Room was nice looking and clean, however front desk staff was not concerned at all about their guests; checking in was not a warm welcome. The heat didn't work at all in my room. I asked for an extra blanket and was brought a sheet. There's probably better hotels in the area.
Just what I expected. Ready for mevwhen I arrived. Clean and comfortable.
Everything was GREAT !!!!! This is the second stay and both were excellent !!! Will stay here again,
The room was comfortable and quiet. A good value. Lots of good places to eat close by.
No towels in the pool area. Asked at front desk for towels, 30 minutes later, still no towels. Had to walk back to the room dripping wet.
Located in Southport, Courtyard by Marriott Indianapolis South is within 2 miles (3 km) of sights such as Franciscan Alliance and St francis. This 83-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.
All 83 air-conditioned accommodations feature a separate bedroom. Guests can expect to find WiFi and 50-inch TVs with cable channels and Netflix. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include coffee makers, safes, and ironing boards. Housekeeping is available on request.
At Courtyard by Marriott Indianapolis South, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and a refrigerator in a common area.
Wonderful facility and the man that checked us in was very pleasant.
Desk staff was very helpful and friendly. Very accommodating considering the Covid19 circumstances
The property was ok. The staff was pleasant enough. On the first day, our room was not cleaned and we had no water for almost the whole day. On the 2nd day when we came back to our room, there was a "Do Not Disturb" sign on our door which was not ours since we already had one inside. After walking down the hall, there were A LOT of DND signs on doors on our floor. I do not know what past experiences this hotel has had with guests during GenCon but it was unacceptable. I paid to stay at this hotel and expect the same level of service I would get at another hotel. I will not be staying at this hotel in the future.
Location, quiet, nice rooms, very nice hotel. Loved mattress and pillows. Room and entire hotel were very clean.
Thank you for taking the time to provide feedback on our property! We are so glad you chose to stay with us. We hope to see you during your next trip to Indy!
Thank you for your positive feedback on your recent stay with us! We are extremely pleased to hear you enjoyed your time at Courtyard Indianapolis South. We hope to see you back again!
Nice enough hotel but rooms were a dated. Weird thing in my bathroom.It had a walk in shower with a three inch lip on the floor. Well the curtain didnt go all the way down to the lip. In fact there was around a four inch space between the bottom of the curtain and the top of the lip. What that means is all the water that hits the curtain just funnels right onto the bathroom floor. Every shower there's at least a quart of water on the floor. Weird. Bed was comfortable but someone sprayed a heavy air freshener/deodorizer while getting the room ready, smelled like my grandma.
Thank you for providing feedback from your recent stay with us. We are preparing for a renovation that will greatly improve your future stay. I would love to host you again during your next trip to Indy!
Bed was amazing! Room was clean. Highly recommend
good, could have used some help at check in, phones were crazy but the lady working there was very efficient and did well multitasking.
Thank you for your rating and response. I will be sharing your feedback with my team I am glad we were able to meet your expectation. We look forward to your future stays with us.