Our room was non smoking and smelled like cigarettes! The bathroom was so small you could barely shut the door while in there
Was clean and convieniant
When I checked in, I was given a room. When I got to said room, there were people inside. When I went to the from desk, she asked me to hold on a moment and she went to check it out. She returned and said, “ we have someone here who doesn’t do what he’s supposed to. You’d think if he was bringing a friend, he would warn me so I wouldn’t give the room away.” This was a bad start. I got a new room. When I got to my room later that night, I noticed it was an adjoining room and there was a table pushed slightly in front of the door. I figured I would check and make sure the door was locked. Much to my surprise, the door wouldn’t lock. I felt it was too late to go complain so I simply pushed the table in front of the door and went to bed. I was highly disappointed in my experience. I will not be staying there again and I will encourage others considering it to go somewhere else.
Staff no good
Customer service was good
For our particular weekend stay, which may not be the case every weekend; there were some questionable "residents," taking advantage of the pool. I highly doubt half of them had a room, but were grilling outside and coming into the pool with drinks and food through the side door. Brilliant idea, they would simply knock on the pool door and be let in by someone who knew no better.
Don’t like it
Was Given a Room to a used room and walked in to a room where someone was showering, went back to front desk and then was almost given a second occupied rood. the clerk had to call the room to see if it was empty. upon checking the 3rd room it was empty but we slept with all the locks on in fear of being walked in on.
I got the suite with a Jacuzzi and it was a blast and super close the the venue for the event that we were attending.
Loved the clean in room Jacuzzi friendly staff check in was a tad difficult but front desk got it wkd out
The only good thing was the cleanliness of the room
The property looked pretty worn. First room they gave us had the ceiling unfinished and some ceiling debris on floor. Ceiling Sheetrock needed to be finished from previous leak. Also it was obvious that the room was not cleaned very well because the side table and phone were all sticky from a soda or something being spilled. Second room was better but not real clean. Curtain was broken and let outside light in. Cold air came through outer wall under heater. Heater made very loud noises like water was shooting through it. I asked the lady at the front desk if that was normal and she said it was normal. The maids dropped off towels one day but did not empty our trash. My husband tried to find somewhere to put our trash and said he found that there was one big trash can but it was overfilled. I asked why they did not empty our trash and she said they have been short staffed. The last day we were there, I asked the front desk for sugar and the guy said they only had what was on the coffee table and he would not move from his spot to help us. Looks like this Joel could use better management.
Baymont by Wyndham Indianapolis is located 2.8 mi (4.5 km) from Indiana Black Expo Headquarters and within a 10-minute drive of Indiana Avenue Historic District. This 75-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
At Baymont by Wyndham Indianapolis, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
Our room was non smoking and smelled like cigarettes! The bathroom was so small you could barely shut the door while in there
Was clean and convieniant
When I checked in, I was given a room. When I got to said room, there were people inside. When I went to the from desk, she asked me to hold on a moment and she went to check it out. She returned and said, “ we have someone here who doesn’t do what he’s supposed to. You’d think if he was bringing a friend, he would warn me so I wouldn’t give the room away.” This was a bad start. I got a new room. When I got to my room later that night, I noticed it was an adjoining room and there was a table pushed slightly in front of the door. I figured I would check and make sure the door was locked. Much to my surprise, the door wouldn’t lock. I felt it was too late to go complain so I simply pushed the table in front of the door and went to bed. I was highly disappointed in my experience. I will not be staying there again and I will encourage others considering it to go somewhere else.
Hi Abby, I am disappointed to hear about your stay with us. I do apologize for the issues you had, and I will pass your feedback along so we can better improve on these areas. Thank you for taking the time and leaving us your feedback!
Staff no good
Thank You Bhupinder for yoru feedback!
Customer service was good
Thank You Lesli! :)
For our particular weekend stay, which may not be the case every weekend; there were some questionable "residents," taking advantage of the pool. I highly doubt half of them had a room, but were grilling outside and coming into the pool with drinks and food through the side door. Brilliant idea, they would simply knock on the pool door and be let in by someone who knew no better.
Hi John, Thank you for taking the time and leaving us your feedback.
THANKS SEE YOU NEXT TIME