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Recent guest reviews

The view of the Snake River from our 8th floor balcony

Great staff, nice and comfortable beds. The carpet look a little bit older.

Checking is easy .front desk person is very friendly and pleasant and helpful

The elevator is sketchy especially the higher up you go. The laundry facility was in poor condition. The room was specious and right across from Idaho Falls with a nice walking path.

The room is amazing and so is the view. So clean and room is so big.

The staff in this case specifically Cindy was not willing to help. I called (the hotel)in the morning to verify that there would be no hiccup with checking in due to a special request and they verified everything. When it was time to check in Cindy refused to help and told me to call orbitz cuz she couldn't do anything and refused to help. Then she turns around and starts laughing with her co-workers. CINDY made check in really difficult if i had to stay another night in Idaho falls i would never again stay at the Quality inn by the river that was the worst experiences ever.

Rates are not worth paying for such outdated property. The only thing it sells, is the river view and that’s about it.

The rooms are very large. The walk out deck is a nice plus with good views, depending on which side you get. The staff was all very friendly and helped solve several personal challenges. The rooms were clean. The hotel is dated. Most everything about the hotel could use a freshening. It is clean, but dated. The doors in the rooms do not shut quietly on their own so you will hear your neighbors often. The breakfast had good choices of carbs but zero protein options. Parking is plentiful and the hotel is across the street from the river walk, which is very pleasant.

It was round n by river. The laundry room was filthy dirty n the washer left my clothes dripping wet. Dryer hose was linked n took forever til I stretched the vent pipe. I told the person at the front desk. The halls hadn’t been vac’d in a while, the outside cement is falling apart, parking lot needs redone, elevator needs cleaning including the walls, well... I’ll stop there.

If we had known that the elevators were under repair we would not have used this facility. We are senior citizens and the climb to our room was stressful.

The desk person was wierd. Carpet was dirty, room smelled mildewy, and building needs refurbishing - showing it age. Curtains were half way on rod and would not close. By no means even 2 star hotel. Keys did not work 2nd day and desk person seemed put out they had to redo them.

River Parkway Idaho Falls ID

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Quality Inn & Suites Idaho Falls places you next to Idaho Falls Greenbelt and within a 5-minute walk of Idaho Falls Greenbelt Trail. This hotel has 87 rooms and welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

All of Quality Inn & Suites Idaho Falls's 87 rooms are air-conditioned and have an array of amenities, including balconies, sofa beds, and microwaves. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities.


Property features

At Quality Inn & Suites Idaho Falls, guests have access to a 24-hour fitness center, a spa tub, and a sauna. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, Multiple Beds, Non Smoking, View (2 Person Sofa bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, Multiple Beds, Non Smoking, City View (2 Person Sofa bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking, View (2 Person Sofa bed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Quality Inn & Suites Idaho Falls

Everyone (2) Couples (2) Family (8)
5
Partner Couples

The view of the Snake River from our 8th floor balcony

By , from San Diego on Aug 11, 2020

Review comment responded on Aug 14, 2020

Peggy, thank you for taking the time to leave us a review. We are glad you got to see the beautiful views from the top floor. Thank you for your business.

4
Family with small children Friends

Great staff, nice and comfortable beds. The carpet look a little bit older.

By , from Heber City, Utah on Aug 11, 2020

Review comment responded on Aug 14, 2020

Roberto, thank you for taking the time to leave us your feedback. We are so glad to hear you had a good stay and appreciate your business.

5
Family

Checking is easy .front desk person is very friendly and pleasant and helpful

By , from Salt Lake City on Jul 18, 2020

Review comment responded on Jul 21, 2020

Krishna, thank you for taking the time to leave us your feedback. We appreciate the kind words and hope you come visit again soon.

3
Family

The elevator is sketchy especially the higher up you go. The laundry facility was in poor condition. The room was specious and right across from Idaho Falls with a nice walking path.

By on Jun 6, 2020

Review comment responded on Jun 10, 2020

Dear guest thank you for taking the time to leave us your feedback. We appreciate you staying with us and are glad you enjoyed our location. As for the laundry room, we will make sure it gets the upkeep it needs.

5
Family

The room is amazing and so is the view. So clean and room is so big.

By on Oct 11, 2019

Review comment responded on Oct 11, 2019

Dear guest, Thank you for taking the time to leave us your feedback. We are glad you enjoyed your stay and hope to see you again soon.

1
Family Family

The staff in this case specifically Cindy was not willing to help. I called (the hotel)in the morning to verify that there would be no hiccup with checking in due to a special request and they verified everything. When it was time to check in Cindy refused to help and told me to call orbitz cuz she couldn't do anything and refused to help. Then she turns around and starts laughing with her co-workers. CINDY made check in really difficult if i had to stay another night in Idaho falls i would never again stay at the Quality inn by the river that was the worst experiences ever.

By , from Jackson on Sep 2, 2019

1
Family Partner Couples Friends Family

Rates are not worth paying for such outdated property. The only thing it sells, is the river view and that’s about it.

By on Sep 2, 2019

Review comment responded on Sep 4, 2019

On behalf of our entire team we would like to apologize for failing to meet your expectations.

4
Family

The rooms are very large. The walk out deck is a nice plus with good views, depending on which side you get. The staff was all very friendly and helped solve several personal challenges. The rooms were clean. The hotel is dated. Most everything about the hotel could use a freshening. It is clean, but dated. The doors in the rooms do not shut quietly on their own so you will hear your neighbors often. The breakfast had good choices of carbs but zero protein options. Parking is plentiful and the hotel is across the street from the river walk, which is very pleasant.

By on Sep 1, 2019

Review comment responded on Sep 4, 2019

Thank you so much for taking the time to leave us a review. Your feedback is important to us and we are so glad you had a great stay. We will hopefully be adding protein options to our breakfast in the near future and will be continuing to update as we go. Thank you again for your time!

2
Business Business

It was round n by river. The laundry room was filthy dirty n the washer left my clothes dripping wet. Dryer hose was linked n took forever til I stretched the vent pipe. I told the person at the front desk. The halls hadn’t been vac’d in a while, the outside cement is falling apart, parking lot needs redone, elevator needs cleaning including the walls, well... I’ll stop there.

By on Apr 27, 2019

Review comment responded on Jun 7, 2019

Thank your taking the time to provide your comments. I will pass on your comments to our staff and we will use them to make improvements in the future. We hope you will consider staying with us in the future.

3

disappointed

Everyone

If we had known that the elevators were under repair we would not have used this facility. We are senior citizens and the climb to our room was stressful.

By on Jun 11, 2018

Quality Inn & Suites Idaho Falls

475 River Parkway, Idaho Falls, ID 83402
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