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Recent guest reviews

Beds could be better

Free shuttle service offered but when we called no one would answer the phone. When someone finally answered they put me on hold for so long we decided got a cab.. there was not a single person in the lobby when we arrived so not sure why our call couldn’t be answered and no apology when I explained we had to take a cab. The back patio is beautiful but unfortunately there was a wedding party using it until 139 an which made sleep difficult. Not impressed but room cleanliness.

Very good view from the balcony. Room was very clean and friendly staff.

This is a beautiful property that is very well-kept and clean. But the thing that stood out the most about our stay was the customer service. Every single staff interaction that we had, or even observed, was pleasant, friendly, and helpful. From the front desk, the restaurant staff, and even the housekeeping folks were nothing but openly friendly and willing to help. Our stay was on a weekend, and at least one wedding was held there during our stay. Based on the parking lot and the volume of people we observed I would say that the hotel was likely at or near full capacity. From a customer service perspective you would have never noticed that. There was never an inkling of staff being stressed or overwhelmed. And not once did we feel like we had to wait due to the volume of people. This facility has proper staffing and processes to promptly serve all of their customers in a very warm and friendly fashion. I would definitely recommend them to my friends and family.

Friendly staff and great location

heater is so load it would wake me up. Dust, room not cleaned daily.

Nice, friendly staff, hotel in good location to local attractions. Didn't like lack of parking

Liked the river in the back it would of been nice if we could of gotten a river view but because we booked through a third party they said we weren’t able too. Didn’t Offer an upgrade or something else.

Love the location and property. We stayed a full week and had to ask for housekeeping more than once or they didn't get the room cleaned until late afternoon.

Clean, modern, new and all the proper covid precautions in place. Staff were courteous and efficient.

Staff was so friendly and accommodating, location was the best. Close to food, excellent river view! River walk was perfect for exercising! Very safe area in a quaint little city. Loved this hotel, will be back! Hilton Garden Inn never disappoints! 5 stars!

Very nice property with terrace view of river. Nicely maintained.

Location was amazing!!! Beds were hard. A/C was noisy. Walls so thin you could hear the A/C in the room next door all night. The rooms are supposed to be SUPER sanitized due to COVID. When we took showers the next day we noticed shampoo/conditioner spilled on the ledge in the shower. Apparently it never got cleaned. The blackout curtains only partially cover the window as the A/C units are located directly under the window. For a Hilton property I was very disappointed.

Location great. Room not very comfortable

For a Hilton Hotel the Walls were Paper thin you could hear everything in the rooms next door and from the hallway. the bed was rock hard and the sheets were very small for a king size bed my wife and I tugged at them the whole time

Lindsay Blvd Idaho Falls ID

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge
  • Free airport shuttle

Hilton Garden Inn Idaho Falls places you within a 10-minute stroll of Idaho Falls Greenbelt and Idaho Falls Greenbelt Trail. This 3-star hotel has 119 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Guests can expect 50-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

At Hilton Garden Inn Idaho Falls, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Idaho Falls

Everyone (14) Couples (3) Business (2) Family (21) Friends (3)
4
Friends

Beds could be better

By on Jun 19, 2022

4
Everyone

By on May 9, 2022

5
Everyone

By on Sep 20, 2021

3
Family

Free shuttle service offered but when we called no one would answer the phone. When someone finally answered they put me on hold for so long we decided got a cab.. there was not a single person in the lobby when we arrived so not sure why our call couldn’t be answered and no apology when I explained we had to take a cab. The back patio is beautiful but unfortunately there was a wedding party using it until 139 an which made sleep difficult. Not impressed but room cleanliness.

By on Jul 23, 2021

5
Family

Very good view from the balcony. Room was very clean and friendly staff.

By on Jul 21, 2021

Review comment responded on Aug 24, 2021

Thank you for staying with us. We are so grateful that you enjoyed your stay!

5
Family Family with small children

This is a beautiful property that is very well-kept and clean. But the thing that stood out the most about our stay was the customer service. Every single staff interaction that we had, or even observed, was pleasant, friendly, and helpful. From the front desk, the restaurant staff, and even the housekeeping folks were nothing but openly friendly and willing to help. Our stay was on a weekend, and at least one wedding was held there during our stay. Based on the parking lot and the volume of people we observed I would say that the hotel was likely at or near full capacity. From a customer service perspective you would have never noticed that. There was never an inkling of staff being stressed or overwhelmed. And not once did we feel like we had to wait due to the volume of people. This facility has proper staffing and processes to promptly serve all of their customers in a very warm and friendly fashion. I would definitely recommend them to my friends and family.

By on Jul 15, 2021

Review comment responded on Aug 24, 2021

Thank you for staying with us! We are so happy that you enjoyed your stay and our customer service.

3
Everyone

By on Jun 1, 2021

5
Family

Friendly staff and great location

By on Apr 21, 2021

5
Everyone

By on Nov 22, 2020

3
Business Business

heater is so load it would wake me up. Dust, room not cleaned daily.

By , from Boise on Nov 1, 2020

Hilton Garden Inn Idaho Falls

700 Lindsay Blvd, Idaho Falls, ID 83402
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