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The Carlton Hsinchu

4.0 star property

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Photo gallery for The Carlton Hsinchu

2 restaurants; breakfast, lunch, and dinner served
Carlton Suite | View from room
Lobby
Lobby sitting area
A hotel room with two beds, a desk, a chair, and a TV.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
225 Bei-Da Road, Hsinchu, 300
  • Place, Hsinchu City God Temple
    ‪4 min walk‬
  • Place, Hsinchu City God Temple Night Market
    ‪4 min walk‬
  • Place, Big City Mall
    ‪12 min walk‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪65 min drive‬

Room options

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Twin Room, No Windows

A hotel room with two beds, a desk, a chair, and a television.

Standard Twin Room, No Windows

8.6 out of 10
Excellent
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 4
  • Free WiFi

View all photos for Carlton Suite

Carlton Suite | Down comforters, in-room safe, desk, blackout drapes

Carlton Suite

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for EXECUTIVE DOUBLE

A hotel room with a large bed, a desk with a television, two armchairs, and a small table.

EXECUTIVE DOUBLE

9.4 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for EXECUTIVE SUITE

A hotel room with a large bed, bedside lamps, a TV, a wooden dresser, and a window with curtains.

EXECUTIVE SUITE

  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk with a television, a chair, a lamp, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a desk, a television, and two lamps.

Deluxe Room

  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Hsinchu

Located in Hsinchu City Centre, The Carlton Hsinchu is within a 5-minute walk of sights such as Hsinchu Zheng Family Shrine and Second Run Movie Theater. This 117-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Hsinchu City God Temple - 4 min walk - 0.3 miles
  • Hsinchu City God Temple Night Market - 4 min walk - 0.3 miles
  • East Gate - 9 min walk - 0.5 miles
  • FE'21 Mega Mall - 9 min walk - 0.5 miles
  • Big City Mall - 12 min walk - 0.7 miles

Getting around

  • Hsinchu Station - 13 min walk
  • Taoyuan International Airport (TPE) - 60 min drive

Restaurants

  • ‪Lobby Cafe - ‬1 min walk
  • ‪金連滷肉飯 - ‬2 min walk
  • ‪老黃豬腳大王 - ‬2 min walk
  • ‪HILA BASECAMP - ‬1 min walk
  • ‪Jam Kitchen 新竹北大站 - ‬3 min walk

About this property

The Carlton Hsinchu

The Carlton Hsinchu features free WiFi in public areas, a 24-hour business center, and a meeting room. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include an arcade/game room, free newspapers, and laundry facilities.
Guests can expect 32-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, electric kettles, and safes.

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Jul 19 - Jul 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 429 for adults and TWD 220 for children
  • 2 restaurants

Restaurants on site

  • Share
  • Yueh Yuan

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for TWD 800.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately TWD 429 for adults and TWD 220 for children
  • Rollaway bed fee: TWD 800.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 3 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Carlton Hotel-Beida
Carlton Hotel-Beida Hotel
Carlton Hotel-Beida Hotel Hsinchu
Carlton Hotel-Beida Hsinchu
Carlton Hotel Beida
Carlton Hotel Beida
The Carlton Hsinchu Hotel
The Carlton Hsinchu Hsinchu
The Carlton Hsinchu Hotel Hsinchu
The Carlton Hsinchu (Quarantine hotel)

Frequently asked questions

Is free cancellation available at The Carlton Hsinchu?

The Carlton Hsinchu offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Carlton Hsinchu?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at The Carlton Hsinchu on Aug 13, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Carlton Hsinchu?

This hotel is situated in Hsinchu City Centre, just steps from Second Run Movie Theater, and within a 10-minute walk of Hsinchu City God Temple Night Market and Hsinchu City God Temple. You'll also find FE'21 Mega Mall and Big City Mall less than a mile away.

Is there parking available at The Carlton Hsinchu?

Yes, uncovered self parking is offered for free at the hotel.

Does The Carlton Hsinchu have a casino?

No, The Carlton Hsinchu doesn't have a casino.

Will I find an indoor pool at The Carlton Hsinchu?

No, there is no indoor pool at this hotel.

Is The Carlton Hsinchu good for couples?

Amenities that appeal to couples at this hotel include a down comforter, a separate bathtub and shower, and free wired internet.

Are there hot tubs at The Carlton Hsinchu?

No, this hotel doesn't have a spa tub.

Does The Carlton Hsinchu have a restaurant with a breakfast menu?

Yes, The Carlton Hsinchu has 2 restaurants, and serves self-serve breakfast each morning for a surcharge.

Does The Carlton Hsinchu allow pets to stay for free?

No, pets aren't allowed at The Carlton Hsinchu.

Are there connecting rooms at The Carlton Hsinchu?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Carlton Hsinchu?

The closest major airport to The Carlton Hsinchu is Taoyuan International Airport (TPE), which is about 25.5 mi away.

Are there rooms with balconies at The Carlton Hsinchu?

No, there aren't any guestrooms at The Carlton Hsinchu that offer a balcony.

Does The Carlton Hsinchu have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Carlton Hsinchu.

The Carlton Hsinchu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 350 out of 930 reviews
Rating 8 - Good. 417 out of 930 reviews
Rating 6 - Okay. 106 out of 930 reviews
Rating 4 - Poor. 45 out of 930 reviews
Rating 2 - Terrible. 12 out of 930 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location is very convenient.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Gihan

Friendly staff, hotel was little outdated location was 👍
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

fook keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...big room. Enjoy the hospitality
Stayed 1 night in Mar 2025
Verified

6/10 Okay

anthony

Strategic location and variety selection for breakfast unfortunately the ladies in reception are not quite friendly and hotel needed an improvemen
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
good location to where I need to go
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel workers are friendly.
Stayed 4 nights in May 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonably priced hotel in the center of Hsingchu City. Accessible by feet from the local station. The staff is friendly, the room are large and comfortable. Dining options nearby. On the evening I visited, there was a typhoon and it was rainy and windy, still I enjoyed my stay.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Sui Ming

The hotel is a really outdated. The breakfast has many choices but half of the dishes were not heated well. The room was really stuffy even when I turned the air conditioner to 16C. A bit disappointed in the condition of the hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it is old but it is clean.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Ching

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Imari

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Property conditions & facilities

Room was better in the past

Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Stayed 4 nights in Mar 2023
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Disappointed

I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Shih-Hsin

Liked: Cleanliness
早餐不錯，停車不便，可充電位置實在太少
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

TZU CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間寬敞舒適，週一到週四20:30-21:30happy hour，有免費的餅乾、點心、紅白酒、台啤、米粉湯可以享用。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Masakazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新竹駅から歩いて約15分程度と少し離れておりますが、ホテルに辿り着くまで新竹の街並みを観光しながら行くのがお勧めです。ホテルのロビーは明るくて、日本語の分かるスタッフが温かく迎えてくれます。とてもやさしいスタッフですので、何でも相談出来ます。チェックインは３時からですが、ロビーに有る喫茶室で無料の飲み物を飲みながら待つことを勧めて貰えます。そのため、日本語の観光案内を見ながらゆっくりと過ごすことも出来ます。部屋も十分に広く、バスタブとシャワーが別々になっているタイプで、湯船につかってゆっくりと疲れを癒すことが出来ます。ホテルの周りには沢山のお店が有りますので、食事や買い物と観光と好みに合わせて選ぶことが出来ます。また、次も宿泊したいホテルです。
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

HSIN NING

Disliked: Cleanliness, amenities
晚上12點洗澡沒有熱水，妹妹住隔壁間也是，打去櫃檯反應發現有很多間房客都有這樣的狀況，還有冬天提供的雙人棉被很薄又很小件，睡覺好冷！ 停車場非常不方便，要自己停去附近公設停車場，我妹妹住一晚都花了350停車費，結果飯店只折抵最高上限260元，折扣券還掃不出來最後又回飯店反應，我自己是停到更遠的停車場，沒有提供折扣券，是先繳錢後再拿收據回飯店（要開車），飯店再給你260元，總之整體住下來讓人生氣的點很多，設備也都舊舊的，浴室很多發霉邊角，房間內插座根本不夠，房內也很潮濕，床摸起來軟軟濕濕德，唯一優點只有離市區近。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

BOR-TSERN

Liked: Cleanliness, staff & service, amenities
服務好、早餐豐富，很好吃
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Sophia

Liked: Staff & service, amenities
浴室地上有隱形眼鏡膠片 房間壁紙角落翹起 晚間熱水供應不足
Stayed 1 night in Feb 2026
Verified

8/10 Good

WON CHUL

Liked: Cleanliness, amenities
호텔은 좀 오래되어 보였으나, 직원분들이 친절하고 전체적으로 괜찮았습니다.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

GANGJIN

Liked: Cleanliness, staff & service, amenities
조금은 오래된 느낌이지만 직원들이 너무 친절해요 가성비 호텔입니다
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
早餐很棒!樣式多!
Stayed 1 night in Jan 2026