Houston Methodist Willowbrook Hospital is a short stroll from Wyndham Garden Houston Willowbrook, and other popular attractions like Willowbrook Mall are within a couple of miles (3 km). This hotel has 151 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
What's nearby
Houston Methodist Willowbrook Hospital - 8 min walk - 0.5 miles
HP Campus - 2 min drive - 1.9 miles
Willowbrook Mall - 2 min drive - 1.7 miles
Vintage Park - 3 min drive - 2.6 miles
Sam Houston Race Park - 4 min drive - 4.2 miles
Getting around
Houston Station - 28 min drive
George Bush Intercontinental Airport (IAH) - 22 min drive
Restaurants
Starbucks - 19 min walk
Sonic Drive-In - 2 min drive
P.F. Chang's China Bistro - 17 min walk
Starbucks - 3 min drive
Panda Express - 3 min drive
About this property
Wyndham Garden Houston Willowbrook
Hotel with free parking, near Houston Methodist Willowbrook Hospital
Guests of Wyndham Garden Houston Willowbrook have access to an outdoor pool, a gym, and WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and desks.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: WiFi (surcharge); wired internet (surcharge)
Parking and transportation
Free area shuttle up to 5 mi
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 15 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Free manager's reception (select days)
Snack bar/deli
Restaurants on site
Preston's
Things to do
Gym
Outdoor pool
TV in common areas
Family friendly
Free area shuttle
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
24-hour business center
Computer station
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
1 building
3 floors
Banquet hall
Built in 1998
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
Up to 2 kids 18 years old and younger stay free when using existing bedding
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Deposit: USD 50 per accommodation, per stay
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for continental breakfast: approximately USD 5 to 15 per person
Early check-in fee: USD 40 (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3 PM
Check-out: noon
Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Masks are required in public areas for unvaccinated guests.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Additional information about polices, regulations, and more:
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
Holiday Inn HOUSTON NORTHWEST
Holiday Inn WILLOWBROOK
Holiday Inn WILLOWBROOK Hotel
Holiday Inn WILLOWBROOK Hotel HOUSTON NORTHWEST
WILLOWBROOK Holiday Inn
Holiday Inn Houston Northwest Willowbrook Hotel Houston
Wyndham Garden Houston Willowbrook Hotel
Wyndham Garden Willowbrook Hotel
Wyndham Garden Houston Willowbrook
Wyndham Garden Willowbrook
Wyndham Houston Willowbrook
Wyndham Garden Houston Willowbrook Hotel
Wyndham Garden Houston Willowbrook Houston
Wyndham Garden Houston Willowbrook Hotel Houston
Wyndham Garden Houston Willowbrook Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 297 out of 999 reviews
10 - Excellent
297
Rating 8 - Good. 240 out of 999 reviews
8 - Good
240
Rating 6 - Okay. 140 out of 999 reviews
6 - Okay
140
Rating 4 - Poor. 118 out of 999 reviews
4 - Poor
118
Rating 2 - Terrible. 204 out of 999 reviews
2 - Terrible
204
7.2/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
4/10 Poor
Roderick
Business traveler
Aug 4, 2022
Disliked: Cleanliness, room comfort
Roderick
Stayed 4 nights in Jul 2022
2/10 Terrible
LaDrika
Aug 3, 2022
LaDrika
Stayed 1 night in Aug 2022
2/10 Terrible
Lataujanae
Aug 2, 2022
Disliked: Cleanliness, room comfort
Lataujanae
Stayed 2 nights in Jul 2022
8/10 Good
Edward
Traveled with partner
Jul 31, 2022
Not a big deal really but, they had some type of issues where there was no WiFi in the rooms. Also, no breakfast, TV, or pool... Pretty much, go to your room and lay down 😂
Edward
Stayed 1 night in Jul 2022
4/10 Poor
Verified traveler
Jul 27, 2022
Liked: Cleanliness
Disliked: Room comfort
I have been here many times before and even though I had to change rooms several times they were willing to accommodate me. ( television not working, heat blowing continuously, fire alarm going off and would not stop, no shampoo, not enough towels) This time was the worst the television only got one channel and no internet so my phone couldn’t even work correctly in the building. I was there for two days and nothing was done. This review is just for the hotel management. I will have to find a new place to go next time and I visit Houston quite a bit.
Verified traveler
Stayed 2 nights in Jul 2022
2/10 Terrible
Melisa
Traveled with group
Jul 26, 2022
Melisa
Stayed 1 night in Jul 2022
2/10 Terrible
Kecia
Traveled with family
Jul 15, 2022
Disliked: Cleanliness, room comfort
Kecia
Stayed 1 night in Jul 2022
2/10 Terrible
Ceneca
Jul 8, 2022
Ceneca
Stayed 1 night in Jun 2022
4/10 Poor
Verified traveler
Jul 6, 2022
Disliked: Cleanliness, room comfort
No wifi,cable,or pool as advertised. Killed a roach in my room. The area is not the best
Verified traveler
Stayed 3 nights in Jul 2022
2/10 Terrible
Verified traveler
Jul 5, 2022
Liked: Cleanliness, room comfort
Nothing was good
My room was too far away for any wifi, the tv didnt work, the remote was busted and hard to use, some light were dimmed, and i couldnt switch rooms becuase they were at full capacity
Verified traveler
Stayed 1 night in Jul 2022
4/10 Poor
Kiara
Jul 5, 2022
Kiara
Stayed 1 night in Jun 2022
10/10 Excellent
Verified traveler
Traveled with family
Jul 5, 2022
Liked: Cleanliness, room comfort
Verified traveler
Stayed 2 nights in Jul 2022
2/10 Terrible
Juanita C
Jun 26, 2022
Juanita C
Stayed 1 night in Jun 2022
6/10 Okay
Jane, Nashville
Jun 23, 2022
Disliked: Amenities
Convenient location. No amenities at all, though. No pool, no breakfast. WiFi only available in lobby. The TV was pretty much unusable because of the screen fritzing out. Side door did not require card to enter, so not very safe. Not sure that the gated area was ever closed at night. Except for person who checked me in, staff was friendly.
Jane
Stayed 3 nights in Jun 2022
4/10 Poor
Tammie
Jun 22, 2022
Disliked: Cleanliness, room comfort
Never again!! Very disappointed!!
Came after check in time & no room available…had to wait for a room…got to the room the floor hadn’t been vacuumed w/1 face towel in there for 2ppl….no tv remote…had to make 2 trips to the front desk to actually get a tv remote tht works…we stayed for 3 nights…left to go out exploring on the second day & came back & both our keys was deactivated…so they gave us a key to get in….then went down for clean towels & they gave us 2 face towels & 2towels tht u put on the floor to step out the shower on to dry off…also went outside to my car & the door shut behind me & tried to use my key to re-enter & the whole door key holder fell off…had to walk all the way around to the front of the building to get in…this was over all a bad experience…we booked thru hotel.com bcuz Thts what I always do but this time I believe we got a bad deal…I will not recommend this hotel to anyone or ever stay there again
Tammie
Stayed 3 nights in Jun 2022
2/10 Terrible
Cecilia
Business traveler
Jun 18, 2022
Disliked: Cleanliness, room comfort
Horrible
The first one they put me in had a hole in the floor and mildew all up the wall The second one they put me in had no coffee pot no phone and it was dirty
Cecilia
Stayed 2 nights in Jun 2022
8/10 Good
Lori
Jun 13, 2022
Liked: Cleanliness
Don’t Stay Here
As soon as you walk in the building you smell pot. This is an obvious spot where locals go to do their drugs. The non smoking room I was in smelled like pot and cigarettes. The side door security locks were not working so anyone could come in and out. The furniture was worn out and some of it peeling. The toilet wasn’t working properly due to a needed pump adjustment. I had to take off top and press to make water fill. The towel rack was hanging off on one side. There was no remote for the TV. There was no breakfast. There was no attendant at the desk at night. Really anyone from street could walk in. My view was a deteriorating dirty roof.
The attendant during check in was nice enough. Surprisingly the artwork and decor —you could see originally was well done except for the parts of the hotel which were falling apart. The hotel was tidy and clean.
It was the worst experience ever. I got it because it had a pool for my two year old because I only get to visit him every other week Not only was the pool close I also didn't have Wi-Fi or even a working television in my on top of it all I have never been treated so rudely by a staff these women need to be working at a McDonald's in the ghetto they were horrible. When I confronted one of them about why the pool was closed she suggested maybe I should go next door and ask Staybridge if I could use their pool for my two-year-old wow now that's classy
Poor. when arrived didn’t have my room. Couldn’t even get extra towel, blankets, pillows. Had to sleep on a chair because double queen which paid for got downgraded to a king so had to sleep on chair in room.