- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, MasterCard, and Visa.
Super 8 Houston/Brookhollow NW
2.0 out of 5.0
3.1
out of 5
Average Guest Review
See all 48 reviews
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Recent guest reviews
Flight was delayed by several hours. Called the hotel to tell them that we would be arriving late, hotel attendant said it was ok. Arrived at the hotel and no one answered the service bell. Stood outside for a while ringing the bell and no answer. Had to leave and go find another place to stay for the night. Returned the next morning to get a refund and again, no one answered the service bell. I even tried calling and no one answered!!
it was a one day stay but it was great. the staff was really friendly and the hotel was really clean.
PROs: The hotel has recently been updated with fresh counters on the vanity. The outside is freshly painted. My room was clean. You can buy bottled water in the lobby. There is a 24-hour Denny's at the end of the block. The Hibachi Grill, next door to the motel, is surprisingly good. It's a buffet with a huge selection, not just Asian food. There's pizza, fish, shrimp, dessert, salad, and wings in addition to a big selection of Chinese, Thai and Vietnamese food. There is plenty of hot water. The room was reasonably quiet. The radio in the room worked. The window air conditioning unit worked well. * * * * * * CONs: The hot breakfast means waffles. It's a carb-heavy breakfast, not for diabetics. Sheets are very thin. Towels are thin, rough, and small. The toilet handle was broken and repaired with a plastic glue-on fix. My room was painted a medium blue, way too dark for several walls. The other walls were painted white, but the overall room was dark. The window needs to have the blinds drawn for privacy, so the lights had to be on when I was in the room. Fluorescent lights created a harsh light that took several minutes to build up. A bulb was missing over the work table. The headboard had someone's initials carved into it. The vanity sink's faucet leaked at the point where it connected to the countertop, so I had to put a towel around the faucet to avoid making a puddle of water that would have soaked into my makeup bag. The water seems to be pumped, so it pulses when the shower is on. No place to put soap or shampoo in the shower, no handholds. The neighborhood is kind of rough--body shops, gas stations, background security check places, check-cashing place, urgent care, run-down strip mall. You will never find a cab if you don't have a car. Never. The front desk has a security window, like a pawn shop. The manager on call did not speak English very well. I had trouble getting my questions answered. He was very polite, however.
Clean, comfortable and everything worked (AC, refrigerator, microwave etc). The hot water pressure pulsed during use but I never ran out.
Very clean, friendly staff, convenient location for me.
First, the front desk needs a hospitality training. The rooms needs more windows. My room was filthy. The bed has human hair (a sign that the bed sheet was not change). The bathtub has some molds and no warm water for shower.
Staff members are ghost- just good to give room keys and play in their computer and i-phones. Pool was extremelly dirty. Expensive for service rendered.
Too expensive for the place and the staff sucked. Would never stay here again.
I had a wonderful time while I was Houston, but Ido not think that I would stay @ this Super 8 again the room was nice don't get me wrong but eveything seemed to dated they need some upgrages badly, the service there wasn't really all that friendly when I arrived & also when I departed but all in all that was MY experience.
Based on sheer dollar value you can't beat it. - Clean, WiFi, convenient location to Highways 290, 610 and Sam Houston Tollway.
Basics are there, room was spacious, cooling unit was weak, but probably just that room. Starbucks is nearby, as are other fast-food eateries.
The room was bid and had plenty of space. The staff was nice and informative. I didn't make it down for the continental breakfast but the lobby and eating area was very nice. I think that its a great deal.
The Hotel room was large with living space and a king size bed with fridge.
Need improving on their continent breakfast, very cheap. Clean rooms, tiolet rim needs repair, no iron, very dim, needs more lamps or stronger watts. Glooming room. Good place for in and out travel. Lots of places to eat. Away from traffic noise.
It's a nice, clean, well-maintained, small motel that is conveniently located in the NW quadrant of the Houston metroplex. The room was quiet, clean, and well-furnished. It had free internet service. It also had a small refrigerator and a small microwave. The free breakfast left a lot to be desired - it was just cereals or breads or other "junk" carbs - no real protein to speak of.....but you can go right down the street to the Sonic and get a good breakfast there. I will stay here again when I need to travel to Houston on business. It suits my needs perfectly.
I stayed here for two nights. The room is clean and the price is really cheap. The hotel is near the highway and the traffic is convenient.
Easy to find and easy access to and from freeway. Modest dining nearby. Reasonably quiet. Located near where I needed to be. Reasonable price.
I like the room, lot of space in the room with sufficient natural light from the window. My stay was comfortable though the location is not great, important thing is stuffs are really good.
Nothing outstanding to report good nor bad. Great value for the price.
it was okay, average in every way, just what you would expect
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located in Brookhollow within a mile (2 km) of Houston Graduate School of Theology, Super 8 Houston/Brookhollow NW is within 2 miles (3 km) of Karbach Brewing. This motel has 42 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Delmar Stadium is also 1.7 mi (2.8 km) from this Houston motel.
Dining
Free continental breakfast is served each morning from 6 AM to 9 AM. Savor a meal from the comfort of your room with room service.
Rooms
All 42 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 25-inch TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, ironing boards, and desks are also available.
Property features
Guests of Super 8 Houston/Brookhollow NW enjoy an outdoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guest reviews for Super 8 Houston/Brookhollow NW
awful! will never return
Everyone
Flight was delayed by several hours. Called the hotel to tell them that we would be arriving late, hotel attendant said it was ok. Arrived at the hotel and no one answered the service bell. Stood outside for a while ringing the bell and no answer. Had to leave and go find another place to stay for the night. Returned the next morning to get a refund and again, no one answered the service bell. I even tried calling and no one answered!!
excellent hotel with large and clean rooms.
Everyone
it was a one day stay but it was great. the staff was really friendly and the hotel was really clean.
Review comment
pinsi patel responded on Jan 7, 2017
thankyou for giveing your feedback for our hotel we are ready to serve you again
clean, but isolated
BusinessTravelers
PROs: The hotel has recently been updated with fresh counters on the vanity. The outside is freshly painted. My room was clean. You can buy bottled water in the lobby. There is a 24-hour Denny's at the end of the block. The Hibachi Grill, next door to the motel, is surprisingly good. It's a buffet with a huge selection, not just Asian food. There's pizza, fish, shrimp, dessert, salad, and wings in addition to a big selection of Chinese, Thai and Vietnamese food. There is plenty of hot water. The room was reasonably quiet. The radio in the room worked. The window air conditioning unit worked well. * * * * * * CONs: The hot breakfast means waffles. It's a carb-heavy breakfast, not for diabetics. Sheets are very thin. Towels are thin, rough, and small. The toilet handle was broken and repaired with a plastic glue-on fix. My room was painted a medium blue, way too dark for several walls. The other walls were painted white, but the overall room was dark. The window needs to have the blinds drawn for privacy, so the lights had to be on when I was in the room. Fluorescent lights created a harsh light that took several minutes to build up. A bulb was missing over the work table. The headboard had someone's initials carved into it. The vanity sink's faucet leaked at the point where it connected to the countertop, so I had to put a towel around the faucet to avoid making a puddle of water that would have soaked into my makeup bag. The water seems to be pumped, so it pulses when the shower is on. No place to put soap or shampoo in the shower, no handholds. The neighborhood is kind of rough--body shops, gas stations, background security check places, check-cashing place, urgent care, run-down strip mall. You will never find a cab if you don't have a car. Never. The front desk has a security window, like a pawn shop. The manager on call did not speak English very well. I had trouble getting my questions answered. He was very polite, however.
training class
BusinessTravelers
Clean, comfortable and everything worked (AC, refrigerator, microwave etc). The hot water pressure pulsed during use but I never ran out.
super super 8
BusinessTravelers
Very clean, friendly staff, convenient location for me.
filthy
GetawayWithFriends
First, the front desk needs a hospitality training. The rooms needs more windows. My room was filthy. The bed has human hair (a sign that the bed sheet was not change). The bathtub has some molds and no warm water for shower.
expensive place to sleep!
Families
Staff members are ghost- just good to give room keys and play in their computer and i-phones. Pool was extremelly dirty. Expensive for service rendered.
last min stay
GetawayWithFriends
Too expensive for the place and the staff sucked. Would never stay here again.
experience!
Singles
I had a wonderful time while I was Houston, but Ido not think that I would stay @ this Super 8 again the room was nice don't get me wrong but eveything seemed to dated they need some upgrages badly, the service there wasn't really all that friendly when I arrived & also when I departed but all in all that was MY experience.
good way to cut expenses
BusinessTravelers
Based on sheer dollar value you can't beat it. - Clean, WiFi, convenient location to Highways 290, 610 and Sam Houston Tollway.
we do apologies for you inconvenience at hotel but may i know your confirmation number so i can look and let you know what was the problem thankyou