Hyatt Regency Houston West

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Exterior
Exterior
Lobby
Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Deluxe Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

  • 738 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

Room

  • 558 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Located in Memorial, Hyatt Regency Houston West is 1.9 mi (3 km) from Bear Creek Pioneers Park and within a 10-minute drive of other popular attractions like Memorial City Mall. This 400-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Topgolf Houston - Katy - 3 min drive - 2.3 miles
  • Bear Creek Pioneers Park - 4 min drive - 2.6 miles
  • CityCentre - 4 min drive - 3.9 miles
  • Memorial City Mall - 6 min drive - 5.3 miles
  • Westheimer Rd - 8 min drive - 4.7 miles

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
At Hyatt Regency Houston West, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect to find free WiFi and 65-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per accommodation, per stay
  • 1 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:00 PM.

Frequently asked questions

Is a free cancellation option available at Hyatt Regency Houston West?

Hyatt Regency Houston West provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Regency Houston West?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Houston West on Jun 8, 2025 start from $103.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hyatt Regency Houston West?

This hotel is situated in Memorial, close to CityCentre and Memorial City Mall. You'll also find Westheimer Rd and Bear Creek Pioneers Park within a short drive.

Is parking available on site at Hyatt Regency Houston West?

Yes, covered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Hyatt Regency Houston West have a casino on the premises?

No, Hyatt Regency Houston West doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Houston West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 10:00 PM.

What amenities will couples enjoy at Hyatt Regency Houston West?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Hyatt Regency Houston West?

No, there isn't a spa tub at this hotel.

Does Hyatt Regency Houston West have a restaurant that serves breakfast?

Yes, Hyatt Regency Houston West serves to-go breakfast for a surcharge each morning at Cafe on the Lake.

Will Hyatt Regency Houston West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hyatt Regency Houston West for a fee of USD 40.00 per accommodation, per stay.

Does Hyatt Regency Houston West have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hyatt Regency Houston West?

The closest major airport to Hyatt Regency Houston West is Houston William Hobby Airport (HOU), which is 29.2 mi away (51 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is around 21.6 mi away.

Can I book a room with a balcony at Hyatt Regency Houston West?

No, you won't find guestrooms with balconies at Hyatt Regency Houston West.

Does Hyatt Regency Houston West host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Regency Houston West.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 643 out of 1072 reviews
Rating 8 - Good. 191 out of 1072 reviews
Rating 6 - Okay. 113 out of 1072 reviews
Rating 4 - Poor. 60 out of 1072 reviews
Rating 2 - Terrible. 65 out of 1072 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vilma

Stayed 2 nights in Mar 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Feb 2025

6/10 Okay

Naveen

Business traveler, Traveled with family
Disliked: Amenities
The facility is functional but looks old and tired. Rooms, carpets, decor all has started to age and started to look tired. Room has this musty, and borderline smoky smell to them. The Hotel may want to plan upgrading rooms, and decor for a capital project. Great location off of highway, awesome lobby looks and seating ( that is modern ).
Stayed 3 nights in Feb 2025

10/10 Excellent

Tatiani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2025

8/10 Good

majd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Everett, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Bertrand, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hiwot

Stayed 1 night in Feb 2025

8/10 Good

Tramarian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Houston,Tx

The stay was nice, I really enjoyed the beautiful fishes they had. It was nice to feed them as well. They end up giving us someone else room by mistake, but they changed it so quick with complementary drink voucher for us, for their apology. Valet was good too.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodel

Stayed 1 night in Feb 2025

6/10 Okay

MONICA

Stayed 1 night in Feb 2025

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities
It’s absolutely phenomenal place thank you for the great service
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jan 2025

4/10 Poor

Trey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast is 35 dollars. Huge rip
Stayed 2 nights in Feb 2025

6/10 Okay

Rosendo

Liked: Room comfort
Disliked: Staff & service
Estoy muy triste por qué se me olvidaron un anillo y aretes y no me los quisieron devolver ! A pesar de que se perfectamente donde los dejé y según la camarera no los vio ! Hablé varias veces pero nunca me contestaron y cuando Fui a hablar con ellos me dijeron que iban a investigar y hasta ahora no he rendido respuesta !
Stayed 3 nights in Jan 2025

6/10 Okay

Curtis

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

90s throwback

As a “better” hotel I would say only if you enjoy the 90s. This hotel is very reminiscent of 30 years ago. Especially the mauve decor and tiles in the bathroom. Time for an update for sure. I was also disappointed that the hot tub was not working and appeared to be not working for some time. Lastly, housekeeping left my door slightly open… because the room door was in disrepair. Glad I had my valuables with me. Boo!
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Furniture in room is filthy and must be 25 years old. Yuk!
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Waeel

Liked: Staff & service, amenities, property conditions & facilities
Overall it was a good experience. However, the rooms seem to be outdated including old fashion bathtub.
Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel! Excellent koi ponds

Hotel is great! Koi ponds are amazing! Love the set up and friendly staff! Rooms are a little outdated but not nearly like some of the reviews.
Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Tyrik

Stayed 2 nights in Jan 2025

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location driving distance to everything! Dinning options are endless!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax
Stayed 1 night in Jan 2025