Hyatt Regency Houston West

Suburban hotel with a 24-hour fitness center and a 24-hour front desk

VIP Access

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Where to?

Dates

July 2025

August 2025

Breakfast, lunch, brunch served; American cuisine, garden views

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Breakfast available
Pool
Pet friendly
Gym

Explore the area

13210 Katy Fwy, Houston, TX, 77079

CityCentre
‪4 min drive‬
Memorial City Mall
‪6 min drive‬
Westheimer Rd
‪8 min drive‬
Houston, TX (IAH-George Bush Intercontinental)
‪39 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

Wonderful

338 sq ft
Sleeps 3
1 King Bed

Room, 2 Double Beds

Very good

338 sq ft
Sleeps 4
2 Double Beds

Room, 1 King Bed

Excellent

338 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Houston

Located in Memorial, Hyatt Regency Houston West is 1.9 mi (3 km) from Bear Creek Pioneers Park and within a 10-minute drive of other popular attractions like Memorial City Mall. This 400-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

Topgolf Houston - Katy - 3 min drive - 2.3 miles
Bear Creek Pioneers Park - 4 min drive - 2.6 miles
CityCentre - 4 min drive - 3.9 miles
Memorial City Mall - 6 min drive - 5.3 miles
Westheimer Rd - 8 min drive - 4.7 miles

Getting around

Houston Station - 20 min drive
George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

‪Whataburger - ‬2 min drive
‪Hibachi Grill & Buffet - ‬2 min drive
‪Chick-fil-A - ‬3 min drive
‪Panera Bread - ‬2 min drive
‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban hotel with a 24-hour fitness center and a 24-hour front desk

At Hyatt Regency Houston West, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, a conference center, and a business center.

Guests can expect to find free WiFi and 65-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Similar properties

Pool
Pet friendly
Restaurant
Air conditioning

$102 nightly

Aug 14 - Aug 15

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free covered self parking on site
Free RV/bus/truck parking on site

Food and drink

On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Restaurants on site

Black Gold Bar
Cafe on the Lake

Things to do

24-hour gym
Outdoor pool
TV in common areas

Family friendly

In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Proposal/romance packages
Turndown service
Wedding services

Business services

12 meeting rooms
Business center
Conference center

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Ceiling hoist
Elevator (36 inch wide door)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (30 inches high)

5 floors
Ballroom
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

65-inch flat-screen TV with premium digital channels
Pay movies

Food and drink

Champagne service
Coffee/tea maker
Restaurant dining guides

Air conditioning
Desk
Desk chair
Heating
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 40.00 per accommodation, per stay
1 total (55 lbs is the maximum weight per pet)
Service animals exempt from fees

Children and extra beds

Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per day
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Breakage deposit: USD 100 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for to-go breakfast: approximately USD 15 to 45 per person
Pet fee: USD 40.00 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Pool access available from 7:30 AM to 10:00 PM.

Frequently asked questions

Is a free cancellation option available at Hyatt Regency Houston West?

Hyatt Regency Houston West provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to see close to Hyatt Regency Houston West?

This hotel is situated in Memorial, close to CityCentre and Memorial City Mall. You'll also find Westheimer Rd and Bear Creek Pioneers Park within a short drive.

Will I be able to park at Hyatt Regency Houston West?

Yes, covered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Hyatt Regency Houston West have a casino on the premises?

No, Hyatt Regency Houston West doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Houston West?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 10:00 PM.

What amenities will couples enjoy at Hyatt Regency Houston West?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Hyatt Regency Houston West?

No, this hotel doesn't have a spa tub.

Does Hyatt Regency Houston West have a restaurant that serves breakfast?

Yes, Hyatt Regency Houston West serves to-go breakfast for a surcharge each morning at Cafe on the Lake.

Will Hyatt Regency Houston West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hyatt Regency Houston West for a fee of USD 40.00 per accommodation, per stay.

Are there connecting rooms at Hyatt Regency Houston West?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hyatt Regency Houston West?

The closest major airport to Hyatt Regency Houston West is Houston William Hobby Airport (HOU), which is 29.2 mi away (51 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is around 21.6 mi away.

Can I book a room with a balcony at Hyatt Regency Houston West?

No, there aren't any guestrooms with balconies at Hyatt Regency Houston West.

Does Hyatt Regency Houston West host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Regency Houston West.

Hyatt Regency Houston West Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Nelson

Business traveler

Jul 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Exemplary everything except two things. First, the parking lot is very far away from the front entrance. At night, it is unsafe. Second, I arrived late at night and there were no machines available for drinks or snacks. I flew for several hours and expected that amenity. I visited the on-site restaurants and bar during the day. They were top notch!:You need to have a shuttle at night because of the distance.

Stayed 2 nights in Jun 2025

10/10 Excellent

Mai

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful, friendly, fun, shopping eat and drinks

Stayed 2 nights in Apr 2025

6/10 Okay

Henry

Apr 13, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Mayshallisa

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best place in Houston

I love it there so quiet and very classy

Stayed 1 night in Apr 2025

6/10 Okay

John

Apr 13, 2025

Stayed 1 night in Apr 2025

8/10 Good

William

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay

love the hotel. we come to this one only when in Houston. A gold club member. This time we appeared to be on the old side of the hotel? Carpet in corridor coming up and I tripped over it. I don’t care for the older side of the hotel.

Stayed 2 nights in Apr 2025

6/10 Okay

Kristen

Apr 11, 2025

Liked: Staff & service

No room service, old and tatterted fixtures

Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with group

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Kevin

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Amari

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It Was Great!

Stayed 3 nights in Apr 2025

10/10 Excellent

Lan Kieu, Lawrenceville

Apr 8, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel, very clean and comfortable to be in. The staff was very kind. Rooms were

Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Loud noise in the room whenever the AC unit kicked off or on and concierge didn’t offer anything other than free coffee which I thought wasn’t acceptable considering my fiance and I couldn’t sleep all night due to the noise happening every 10 to 15mins. Everything else was great and I would stay again but you should be more accommodating in situations like that

Stayed 1 night in Apr 2025

8/10 Good

Amru

Apr 7, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Crystal, Waco

Apr 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Customer service was amazing. Rooms were clean

Stayed 1 night in Mar 2025

10/10 Excellent

Shanta

Apr 7, 2025

Stayed 2 nights in Apr 2025

8/10 Good

Nestor

Apr 7, 2025

Stayed 1 night in Mar 2025

8/10 Good

Kari

Traveled with family

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities

There was an event going on when we arrived. The gates to parking were locked and there were cones blocking other entrances. No one was directing traffic and it was a mess. The lobby was very nice. The beds were fairly comfortable. The room smelled old and very musty. They need to put some sort of scent in the air vents to help with this. There was very little hot water. The man at checkout was friendly. Oh, and they charge $4.50 for plain, no brand coffee. They could very easily have something set up in the lobby for self serve coffee.

Stayed 1 night in Apr 2025

10/10 Excellent

Wade, Streetsboro

Business traveler

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel

Stayed 4 nights in Mar 2025

10/10 Excellent

Yoan

Apr 6, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Traveled with partner

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very spacious and warm atmosphere in lobby/dining area.

Stayed 3 nights in Mar 2025

8/10 Good

Douglas

Apr 2, 2025

Stayed 4 nights in Mar 2025

6/10 Okay

Najee

Traveled with group, Business traveler

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad place

The lobby of the hotel was really nice. The fish were a nice touch. The rooms can use some updating. Only issue I have is that I reserved this room for 3 days and only stayed 2 days. The hotel made note of my early check out however they refused to provide a refund for the additional day not used.

Stayed 3 nights in Mar 2025