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Recent guest reviews

Waited about 30 minutes for airport shuttle that never arrived. Called hotel 3 times and only got a recording, disconnected or no answer. Stayed at another hotel. Please credit my account.

I liked the restaurant and bar. The condition of the property overall was good. Elevators and such were in good working order.

Very nice hotel. The rooms are very clean, and the staff is friendly and happy to assist you with anything you may need.

the bedding should be improved and hvac should be working more effectively as I felt that it was not cooling effectively

Terribly maintained, clogged plumbing, uncomfortable beds, every aspect of this property is sorely outdated.

The lady Tami at the front s tr aff was AWESOME!! I dudnt like they didnt mske US aware that the pool was under construction!!!!@

The staff was amazing! Thomas assist with resolving my reservation issues and offered to help in the near future.

The only reason we stayed at this hotel was airport shuttle. Extremely bad shuttle serive, was told that bus goes every 30min, shuttke camec15min late and still shuttle driver decided not go. Asked recipient several time, she did nithing except saying driver is late.

Loved Sam’s cafe. Great bed, very noisy freeway next to hotel. No food or service around hotel, You need a car to do anything. Very glad to stay ( only 1 night ).

like a spacious room but bathtub drain issue. very slow water drain

Calls to front desk webt to voice mail a number if times, but the shuttle ssrvice was a trip saver

I expect a better hotel for it being a 4 star rating.

Patrick was nice & very courteous. The shuttle drivers were patient until my arrival to their meeting point.

Great experience, only thing that can be improved is providing microwave

Close to the airport convenient location. Clean rooms very good.

Nice Hotel but the location is not very good, too far from everything.

Great Costomer Service by the staff. They were very courteous and helpful.

Overall, this hotel is nice except the bathroom; it doesn’t have a makeup table with mirror like many high-end hotel

N Sam Houston Pkwy E Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Greater Greenspoint, Hyatt Regency Houston Intercontinental Airport is 1.5 mi (2.4 km) from Greenspoint Mall and within a 15-minute drive of other popular attractions like Willowbrook Mall. This 335-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

All 335 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers. Other standard amenities include MP3 docks, refrigerators, and coffee makers.


Property features

Guests of Hyatt Regency Houston Intercontinental Airport have access to an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle during limited hours. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Hyatt Regency Houston Intercontinental Airport

Everyone (20) Business (35) Couples (34) Family (27) Friends (6) Other (13)
1
Family

Waited about 30 minutes for airport shuttle that never arrived. Called hotel 3 times and only got a recording, disconnected or no answer. Stayed at another hotel. Please credit my account.

By on Nov 4, 2019

4
Business Business

I liked the restaurant and bar. The condition of the property overall was good. Elevators and such were in good working order.

By on Oct 23, 2019

5
Everyone

By on Oct 14, 2019

5
Everyone

Very nice hotel. The rooms are very clean, and the staff is friendly and happy to assist you with anything you may need.

By on Aug 19, 2019

4
Business Business

the bedding should be improved and hvac should be working more effectively as I felt that it was not cooling effectively

By on Jul 31, 2019

1
Family Family

Terribly maintained, clogged plumbing, uncomfortable beds, every aspect of this property is sorely outdated.

By on Jul 9, 2019

5
Everyone

By on Jun 21, 2019

3
Family Family

The lady Tami at the front s tr aff was AWESOME!! I dudnt like they didnt mske US aware that the pool was under construction!!!!@

By on Apr 8, 2019

5
Friends Business Business

The staff was amazing! Thomas assist with resolving my reservation issues and offered to help in the near future.

By on Apr 3, 2019

1
Everyone

The only reason we stayed at this hotel was airport shuttle. Extremely bad shuttle serive, was told that bus goes every 30min, shuttke camec15min late and still shuttle driver decided not go. Asked recipient several time, she did nithing except saying driver is late.

By on Dec 7, 2018

Hyatt Regency Houston Intercontinental Airport

425 N Sam Houston Pkwy E, Houston, TX 77060
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