Are free cancellation options available at Hilton Houston Galleria Area?

Hilton Houston Galleria Area offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What hygiene and cleanliness measures are being taken at Hilton Houston Galleria Area?

Cleanliness measures at Hilton Houston Galleria Area include mask requirements for guests, enhanced cleaning, hand sanitizer for guests, and contactless check-out.

What can I see close to Hilton Houston Galleria Area?

This hotel is situated in Sharpstown within a short 7-minute walk of Harwin Drive Shopping District. You'll also find Westheimer Rd and Richmond Avenue within a short drive.

Is there parking available at Hilton Houston Galleria Area?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Houston Galleria Area include a casino on the premises?

No, Hilton Houston Galleria Area doesn't have a casino.

Will I find an indoor pool at Hilton Houston Galleria Area?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hilton Houston Galleria Area?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Houston Galleria Area?

No, this hotel doesn't have a spa tub.

Does Hilton Houston Galleria Area feature a restaurant that includes a breakfast menu?

Yes, Hilton Houston Galleria Area serves buffet breakfast for a surcharge each morning at Veranda Kitchen & Bar.

Will Hilton Houston Galleria Area allow pets to stay free of charge?

No, pets aren't allowed at Hilton Houston Galleria Area.

Are there connecting rooms at Hilton Houston Galleria Area?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton Houston Galleria Area?

The closest major airport to Hilton Houston Galleria Area is Houston William Hobby Airport (HOU), which is 21.9 mi away (33 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 27.5 mi away (34-minute drive).

Are there rooms with balconies at Hilton Houston Galleria Area?

No, you won't find guestrooms with balconies at Hilton Houston Galleria Area.

Does Hilton Houston Galleria Area have a wedding venue?

Take advantage of the wedding venue at Hilton Houston Galleria Area if you plan to say "I do" during your trip.

Hilton Houston Galleria Area in Houston | Best Rates & Deals on Orbitz

Rooms

All 292 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and ironing boards are also standard.

Property features

At Hilton Houston Galleria Area, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Arrivals + Departures

The front desk is open 24 hours a day. Driving? This property offers free parking.

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 21

Special Check-in Details

After-hours check-in is not available at this property. Front desk staff will greet guests on arrival.

Payment types

Kids + Beds

Free cribs/infant beds are available

Pet Policy

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Pool access available from 8:00 AM to 10:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: USD 16.95 for adults and USD 12.95 for children (approximately)
Early check-in fee: USD 50.00 (subject to availability)
Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Hilton Hotel Houston Southwest
Houston Southwest Hilton
Hilton Houston Southwest Hotel Houston
Houston Hilton
Hilton Houston Southwest Hotel
Hilton Houston Galleria Area Hotel
Hilton Houston Galleria Area Houston
Hilton Houston Galleria Area Hotel Houston

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3.7

out of 5

Average Guest Review

See all 48 reviews

Room cleanliness 4.0

Service & staff 4.0

Room comfort 3.5

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

The hotel and its public rooms were stylish, although a bit dated, and in nice shape. The parking lot is huge, so you’ll find free parking, but it’s huge and wide open, often leaving you a bit of a walk to the building - mostly only a problem if it’s rainy or really hot - it’s Houston, do the math. The room was nice, though a bit cramped and with low ceilings, but the beds were worn out, saggy, and needed to be changed for new.

I liked the friendliness of the shuttle staff and I did not care for the location....the name is Hilton Houston Galleria and this is misleading.

It was goat. Really rocked wit it. Made it an easy trip

It is an older property with the exterior and lobby well maintained. The water pressure for the shower and toilet was not great. The carpet had many dark stains in the bedroom. Breakfast was good but not all staff was great. Friday the staff was not good as the staff earlier in the week was very on top of things.

Bed had a dip in the middle, uncomfortable. Heater made a funny noise, couldn't sleep. Toilet didn't flush properly. Tub didn't drain. Sink had low water pressure.

Loved the room alrhough it was for one night i was comfortable.

It's a bit tired. It also seems to market to large meeting groups which can clog up the lobby and hallways and be a bit noisy. Elevators get backed up as well.

The property was okay, no microwave in the rooms have to go the lobby to use one 😡, elevator not stop on the correct floor.

The pillows stinks. The comforter also smells like they haven’t been washed for a while. I felt itchy all over after sleeping on the bed

Lobby and rooms were nice, but the pool wasn’t as nice as I expected and had only regular chairs, no lounge chairs

The Air condition was not functioning well. Water was not flowing thru the faucet.

Good location. Friendly helpful staff. Super clean room, shiny white bedding. Affordable restaurant on site. Swimming pool. Free parking.

Great customer service! Enjoyed my stay in Houston.

It was a lot of parking and the rooms were nice. Wish there was more breakfast options for room service. Also wish the room had there own microwave

very decent hotel and reasonable price. next to Galleria and Chinatown so convenient for shopping and eating. I have stayed here twice and so far very pleasant experience

Guest reviews for Hilton Houston Galleria Area

Everyone

By Cary, from Antioch, CA on Feb 27, 2020

Review comment HotelMgmt responded on Mar 6, 2020

We’re sorry to hear your stay wasn’t as relaxing as it could have been, Cary. Please know that we’ve heard your concerns regarding our guest rooms and will be working to address them in a future renovation. Until then, should you be dissatisfied with your accommodations in any way you may contact the front desk and we will do everything possible to make your stay ideal. We hope to see you again soon, to show you just how much we mean that.

By a verified traveler on Feb 25, 2020

We appreciate your positive feedback! We regret to hear our location wasn't what you expected, but it is never our intention to mislead our guests. That aside, we’re happy to hear our friendly staff could still make your stay an enjoyable one! We hope to see you again soon, for an even better experience!

By a verified traveler on Feb 23, 2020

Review comment HotelMgmt responded on Feb 24, 2020

We regret your stay did not win you over completely. It is our hope that you'll give us another chance to provide you with an improved experience.

By a verified traveler on Feb 4, 2020

Review comment HotelMgmt responded on Feb 12, 2020

Your praise means the world to us! We look forward to seeing you again soon, for another absolutely ideal experience here at the Hilton Houston Galleria Area!

Partner Couples Family

By a verified traveler on Dec 30, 2019

Review comment Hotelmgmt responded on Jan 7, 2020

We appreciate your detailed review. We are pleased your stay was pleasant, but I understand there were some shortcomings on our end. We sincerely apologize, and we will be addressing your input further with management. All of us hope to offer you an improved all-around visit soon!

By a verified traveler on Nov 22, 2019

Review comment HotelMgmt responded on Nov 22, 2019

Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

Business Business

By a verified traveler on Nov 7, 2019

Review comment HotelMgmt responded on Nov 8, 2019

I'm disappointed that your experience fell short of our usual high standards. I apologize for the issues you encountered during your visit and hope you will give us another chance to change your impression. Guest satisfaction is our priority!

By a verified traveler on Oct 21, 2019

Review comment HotelMgmt responded on Oct 21, 2019

I'm pleased you enjoyed a comfortable stay with us. We enjoyed hosting you at the Hilton Houston Galleria Area and hope we may welcome you back. We're conveniently located close to a variety of attractions!

By a verified traveler on Sep 9, 2019

Review comment HotelMgmt responded on Sep 10, 2019

We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

By a verified traveler on Sep 2, 2019

Review comment HotelMgmt responded on Sep 3, 2019

What a treat to find your near-perfect score, thank you! We hope to see you back soon.

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