Skip to main content
Beginning of main content

Recent guest reviews

The hotel and its public rooms were stylish, although a bit dated, and in nice shape. The parking lot is huge, so you’ll find free parking, but it’s huge and wide open, often leaving you a bit of a walk to the building - mostly only a problem if it’s rainy or really hot - it’s Houston, do the math. The room was nice, though a bit cramped and with low ceilings, but the beds were worn out, saggy, and needed to be changed for new.

I liked the friendliness of the shuttle staff and I did not care for the location....the name is Hilton Houston Galleria and this is misleading.

It was goat. Really rocked wit it. Made it an easy trip

It is an older property with the exterior and lobby well maintained. The water pressure for the shower and toilet was not great. The carpet had many dark stains in the bedroom. Breakfast was good but not all staff was great. Friday the staff was not good as the staff earlier in the week was very on top of things.

Bed had a dip in the middle, uncomfortable. Heater made a funny noise, couldn't sleep. Toilet didn't flush properly. Tub didn't drain. Sink had low water pressure.

Loved the room alrhough it was for one night i was comfortable.

It's a bit tired. It also seems to market to large meeting groups which can clog up the lobby and hallways and be a bit noisy. Elevators get backed up as well.

The property was okay, no microwave in the rooms have to go the lobby to use one 😡, elevator not stop on the correct floor.

The pillows stinks. The comforter also smells like they haven’t been washed for a while. I felt itchy all over after sleeping on the bed

Lobby and rooms were nice, but the pool wasn’t as nice as I expected and had only regular chairs, no lounge chairs

The Air condition was not functioning well. Water was not flowing thru the faucet.

Good location. Friendly helpful staff. Super clean room, shiny white bedding. Affordable restaurant on site. Swimming pool. Free parking.

Great customer service! Enjoyed my stay in Houston.

It was a lot of parking and the rooms were nice. Wish there was more breakfast options for room service. Also wish the room had there own microwave

very decent hotel and reasonable price. next to Galleria and Chinatown so convenient for shopping and eating. I have stayed here twice and so far very pleasant experience

Southwest Freeway Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Within a short walk of Harwin Drive Shopping District, Hilton Houston Galleria Area is within 2 miles (3 km) of Houston Baptist University. This 4-star hotel has 292 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

All 292 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and ironing boards are also standard.


Property features

At Hilton Houston Galleria Area, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

2 Double Beds

2 Double Beds | Sleeps 4

1 King Bed

1 King Bed | Sleeps 3

Suite

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Guest reviews for Hilton Houston Galleria Area

Everyone (35) Couples (4) Family (14)
3
Everyone

The hotel and its public rooms were stylish, although a bit dated, and in nice shape. The parking lot is huge, so you’ll find free parking, but it’s huge and wide open, often leaving you a bit of a walk to the building - mostly only a problem if it’s rainy or really hot - it’s Houston, do the math. The room was nice, though a bit cramped and with low ceilings, but the beds were worn out, saggy, and needed to be changed for new.

By , from Antioch, CA on Feb 27, 2020

Review comment responded on Mar 6, 2020

We’re sorry to hear your stay wasn’t as relaxing as it could have been, Cary. Please know that we’ve heard your concerns regarding our guest rooms and will be working to address them in a future renovation. Until then, should you be dissatisfied with your accommodations in any way you may contact the front desk and we will do everything possible to make your stay ideal. We hope to see you again soon, to show you just how much we mean that.

4
Everyone

I liked the friendliness of the shuttle staff and I did not care for the location....the name is Hilton Houston Galleria and this is misleading.

By on Feb 25, 2020

Review comment responded on Mar 6, 2020

We appreciate your positive feedback! We regret to hear our location wasn't what you expected, but it is never our intention to mislead our guests. That aside, we’re happy to hear our friendly staff could still make your stay an enjoyable one! We hope to see you again soon, for an even better experience!

2
Everyone

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

We regret your stay did not win you over completely. It is our hope that you'll give us another chance to provide you with an improved experience.

5
Everyone

It was goat. Really rocked wit it. Made it an easy trip

By on Feb 4, 2020

Review comment responded on Feb 12, 2020

Your praise means the world to us! We look forward to seeing you again soon, for another absolutely ideal experience here at the Hilton Houston Galleria Area!

4
Partner Couples Family

It is an older property with the exterior and lobby well maintained. The water pressure for the shower and toilet was not great. The carpet had many dark stains in the bedroom. Breakfast was good but not all staff was great. Friday the staff was not good as the staff earlier in the week was very on top of things.

By on Dec 30, 2019

Review comment responded on Jan 7, 2020

We appreciate your detailed review. We are pleased your stay was pleasant, but I understand there were some shortcomings on our end. We sincerely apologize, and we will be addressing your input further with management. All of us hope to offer you an improved all-around visit soon!

5
Everyone

By on Nov 22, 2019

Review comment responded on Nov 22, 2019

Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

2
Business Business

Bed had a dip in the middle, uncomfortable. Heater made a funny noise, couldn't sleep. Toilet didn't flush properly. Tub didn't drain. Sink had low water pressure.

By on Nov 7, 2019

Review comment responded on Nov 8, 2019

I'm disappointed that your experience fell short of our usual high standards. I apologize for the issues you encountered during your visit and hope you will give us another chance to change your impression. Guest satisfaction is our priority!

5
Everyone

Loved the room alrhough it was for one night i was comfortable.

By on Oct 21, 2019

Review comment responded on Oct 21, 2019

I'm pleased you enjoyed a comfortable stay with us. We enjoyed hosting you at the Hilton Houston Galleria Area and hope we may welcome you back. We're conveniently located close to a variety of attractions!

3
Everyone

By on Sep 9, 2019

Review comment responded on Sep 10, 2019

We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

4
Everyone

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

What a treat to find your near-perfect score, thank you! We hope to see you back soon.

Hilton Houston Galleria Area

6780 Southwest Freeway, Houston, TX 77074
url importing http://www.orbitz.com/Houston-Hotels-Hilton-Houston-Galleria-Area.h25418-p2.Hotel-Reviews
There was an error importing /Houston-Hotels-Hilton-Houston-Galleria-Area.h25418-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Houston-Hotels-Hilton-Houston-Galleria-Area.h25418-p2.Hotel-Reviews