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Recent guest reviews

Missed my breakfast. Checked late and 10am is too early to stop serving breakfast

Van service appalling. Does not start until like 5am. Too late for 6am flight. Waited for an hour for pickup. Competitors came by twice. Will never stay at this hotel again.

We chose this property for location. Having stayed at Hampton Inns before, it met expectations.

Stayed one night for our connection flight and we were happy with the service and the staff. Will stay again.

Ac too loud pillows way to soft Staff very nice overpriced

Very nice, clean, and up to date! Free breakfast is always a plus. Also, a nice variety of food. Very close to the airport.

Its close to airport and places to eat. The parking was good and the staff was very friendly.

Last minute flight cancellation left us stranded overnight in Houston. This hotel was very close to airport and provided free airport shuttle service. Very bright and clean. Warm and welcoming staff.

The staff was very helpful especially the van drivers. The room was spacious and comfortable. The free breakfast was great and the waffle station was the best I’ve seen and the waffles tasted great. The robust coffee was very good— didn’t miss Starbucks at all.

Amazing staff & very accommodating!! Will definitely stay again

Very nice hotel close to airport and great breakfeast.

Booked this hotel through orbitz for a business trip. The orbitz rep recommended this hotel. When we walked in, the entire lobby was unusable bc of renovations. We did not know ahead of time that the hotel would be ripped apart for these renos. The room was ok, but when we woke up the next morning, we found dozens of ants on the floor and on the beds. Disgusting. The wifi didn't work in the room. We were also woken at 8Am every morning by extremely loud drilling. When I went to tell the front desk about this, the staffer there told me that the wifi did work and I was just wrong, and said they couldn't do anything about the ANTS. Did not offer any added convenience or a refund. Prob worst hotel i've ever stayed at with terrible customer service.

Great hotel for a layover. Very close to airport. Rooms very clean and comfortable. Staff very kind and helpful. I would highly recommend it.

The staff was very friendly and the beds still were comfortable. The chair in the room was very worn out and should be discarded. The chairs in the lobby were also worn out and should be replaced.

Reasonable place to stay near the airport with shuttle services. Be sure to reserve your shuttle and advance because they fill up. Staff was extra kind and friendly!

One of every staff members was above and beyond helpful . One staff member wasn't very happy when I asked them for an extra pillow. The nicere staff member made up for the others who weren't so thrilled to be there

Jfk Blvd Houston TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Hampton Inn & Suites Houston-Bush Intercontinental Airport places you within a 10-minute drive of Greenspoint Mall and Houston Grand Prix. This 98-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Free buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All of Hampton Inn & Suites Houston-Bush Intercontinental Airport's 98 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

Guests staying at Hampton Inn & Suites Houston-Bush Intercontinental Airport enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

One King Studio Suite Non-Smoking

1 King Bed | Sleeps 3

One King Bed Non-Smoking

1 King Bed | Sleeps 3

Studio, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Two Queen Beds Non-Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Hampton Inn & Suites Houston-Bush Intercontinental Airport

Everyone (11) Business (8) Couples (7) Family (7) Other (2)
4
Families

Missed my breakfast. Checked late and 10am is too early to stop serving breakfast

By on Dec 1, 2019

Review comment responded on Dec 1, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy about breakfast ending at 10am. We will take your comments under consideration as we continually work to improve our guest experience.

5
Everyone

By on Nov 24, 2019

Review comment responded on Nov 25, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are very happy to see that you found the hotel to your liking. We hope to see you in the near future!

1
Partner Couples

Van service appalling. Does not start until like 5am. Too late for 6am flight. Waited for an hour for pickup. Competitors came by twice. Will never stay at this hotel again.

By on Nov 9, 2019

Review comment responded on Nov 15, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience.

4
Partner Couples Families

We chose this property for location. Having stayed at Hampton Inns before, it met expectations.

By on Oct 9, 2019

Review comment responded on Oct 15, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that you enjoyed your stay. We hope to see you in the near future!

5
Family with small children

Stayed one night for our connection flight and we were happy with the service and the staff. Will stay again.

By on Aug 25, 2019

Review comment responded on Aug 25, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are so happy to hear such kind words! We look forward to your next stay! Safe travels!

3
Families Partner Couples

Ac too loud pillows way to soft Staff very nice overpriced

By on Aug 1, 2019

Review comment responded on Aug 3, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel.. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience.

5
Partner Couples

Very nice, clean, and up to date! Free breakfast is always a plus. Also, a nice variety of food. Very close to the airport.

By on Jul 20, 2019

Review comment responded on Jul 22, 2019

Thank you for taking the time to leave a review about your recent stay. We are all delighted that you enjoyed your visit while staying at our newly renovated property. We strive to make sure everyone feels at home and are well taken care of when they visit our property so it is very rewarding to know how much our guests have enjoyed themselves. We hope to see you again when your travels bring you back through Houston and look forward to that day!

4
Business Business Travelers

Its close to airport and places to eat. The parking was good and the staff was very friendly.

By on May 22, 2019

Review comment responded on May 23, 2019

Thank you for taking the time to review our newly renovated property. We hope to see you again next time your travels bring you our way!

5
Partner Couples

Last minute flight cancellation left us stranded overnight in Houston. This hotel was very close to airport and provided free airport shuttle service. Very bright and clean. Warm and welcoming staff.

By on Apr 16, 2019

Review comment responded on Apr 18, 2019

Thanks for reviewing our newly renovated property. We are glad we could accommodate your needs when trying to head back home. We are hoping we get to host you again in the future.

4
Families

The staff was very helpful especially the van drivers. The room was spacious and comfortable. The free breakfast was great and the waffle station was the best I’ve seen and the waffles tasted great. The robust coffee was very good— didn’t miss Starbucks at all.

By , from Ambergris Caye, Belize, C. A. on Mar 23, 2019

Review comment responded on Mar 25, 2019

Thanks for reviewing our newly renovated property. We are glad to read you enjoyed your stay. Come and visit us back soon!

Hampton Inn & Suites Houston-Bush Intercontinental Airport

15831 Jfk Blvd, Houston, TX 77032
url importing https://www.orbitz.com/Houston-Hotels-Hampton-Inn-&-Suites-Houston-Bush-Intercontinental-Airport.h1558836-p2.Hotel-Reviews