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DoubleTree by Hilton Hotel Houston - Greenway Plaza

4.0 out of 5.0

Recent guest reviews

I chose this hotel because it was close to Lakewood Church & I was delighted to find out I could walk to church (easily)! Everything else was very nice, breakfast buffet was very good. Will definitely be back.

The temperature outside was in the 40's, and I was very uncomfortably cold in my hotel room. The rest of the hotel was cold, too. If I turned up the temperature in the room, nothing but cold air would come out, which made things only worse. Also, the hotel badly needs to start using, like many other hotels, a quick checkout procedure, where you can checkout from your room simply by signing a form. Having to stand in line to check out is not a pleasant experience, especially if you are under a time crunch.

I have stayed at this hotel twice, once while it was under renovation and this time. The hotel is not easy to get to for drop off or if you opt for self parking. The hotel layout seems to be truncated and it is not located walking distance from the Gallaria shops and restaurants. The staff though helpful had to be contacted in person twice and twice via phone to get erroneous charges removed from my bill. I will make sure to remove this hotel from my list of Houston properties.

Great staff! Nice hotel. Will try out the pool next time. Connected to a food plaza on level M.

I stayed at the hotel for 4 nights while on a business trip. The rooms were large and very comfortable, the food from both the bar and restaurant was delicious, and I was very impressed with the great customer service - especially from the room service staff.

We came into Houston for the Guns N Roses concert at the NRG Stadium. We had an excellent experience our last stay and it was close enough to the stadium.

Great location, upscale hotel with everything you need, Starbucks in lobby, beautiful bar and lounge area, guest room very nice and comfortable beds, great price so it was perfect!

When I first pulled up to the Double Tree it was so nice . I loved staying here and the room was clean , when we pulled back the covers it had old blood on it but the immediately change the sheets . Breakfast was so good and cooked so fresh . I will be back for a visit!!!

We wish we would have had more time to stay but came into town late and had to leave early. The room was clean and the service was very good.

This hotel was awesome from top to bottom. Paying for the internet and parking was a bit of a bummer, but hey it wasn't that bad.

We reserved this hotel for ourselves and for family coming in from out of town. Everyone commented on what a great experience they had. The beds and pillows are super comfortable!! We will definitely reserve future stays at the Double Tree Hotel Greenway Plaza!!!

Nice accommodations, friendly staff but surprisingly expensive given location and amenities. Only complaint was cheap toilet paper - no excuse for hotel at this price.

The room was very nice, just remodeled. Unfortunately, the rest of the hotel was still under construction. It was a bit of a maze getting through the closed areas, and the gift shop was closed--no one was able to provide help getting Tylenol considering this inconvenience. The staff originally sent us to the wrong room, which took another 30 minutes to sort out. The walls were very thin, we could hear everything happening in the room next to us including casual conversation. Maid service missed one day of cleaning, they came in at 5:45 pm shortly after we got back to the room. Lastly, parking was $18 a night and internet was $13--in the end, I feel like we could have gotten a better deal somewhere else.

I booked this hotel at the last minute for a quick trip to the Houston Livestock Show and Rodeo. My family could not have been more pleased with the hotel.

Charges extra for wifi - amazing. Staff acted like they were doing me a favor to answer any questions. Charged extra for parking since I was attending a conference AND staying in the hotel. If I was only attending the conference parking was free. Very poor signage and the directions on their website are poor. On the plus sign the food was good

South Central location, large, quiet, clean rooms, lemon water and cookies in the lobby each night after dinner and a full Starbucks make this a great place for a business traveler in South Houston. The hotel also has a nice pool and a decent gym as well as an extremely friendly and courteous concierge lounge for breakfast, snacks and desert. The only real downside is the $12.95 a day charge for internet access. Will definitely stay at this Marriott property again on next trip to Houston.

Very close to Lakewood Church and perfect if you have business in the area. Otherwise Greenway is in the middle of nowhere.

Very nice and accomodating. Shocked, however, that they don't offer free internet/wireless. They should!!

It's not bad, bit not great. The rooms and bed are quite nice, but the bathrooms are tiny an outdated. If you're not expecting much, you won't be dissapointed, but this place is not up to par with other Renaissance hotels I've stayed at. The location is also away from downtown and you have to cross the highway to reach the shopping are and restaurants. The bar lounge is nicely done, but the the food is mediocre and slow to arrive.

Very nice. The only negative is the hotel is a little bit hard to find in the greenway plaza the first time. Sort of a complex area. Otherwise a super place.

6 Greenway Plaza East Houston TX

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Greenway Plaza-Upper Kirby, DoubleTree by Hilton Hotel Houston - Greenway Plaza is within a few miles (5 km) of popular sights such as Menil Collection and The Galleria. This 388-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center. It's also close to Houston Zoo and Memorial Park.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All 388 air-conditioned rooms feature coffee makers, free weekday newspapers, and phones. Guests can expect to find WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include video-game consoles and ironing boards.


Property features

At DoubleTree by Hilton Hotel Houston - Greenway Plaza, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD 24 per day (USD 29 per day for valet parking), and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 11 meeting rooms, conference space, and a business center.

Room options

One King Bed

King 1 | Sleeps 2

King Bed Corner Room Non Smoking

King 1 | Sleeps 2

Deluxe Suite, One King Bed

King 1 | Sleeps 4

One Queen Bed

Queen 1 | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel Houston - Greenway Plaza

Everyone (6) Couples (4) Business (11) Family (4) Other (1)
5

excellent choice for visiting lakewood church

Everyone

I chose this hotel because it was close to Lakewood Church & I was delighted to find out I could walk to church (easily)! Everything else was very nice, breakfast buffet was very good. Will definitely be back.

By , from PA on Dec 12, 2017

Review comment responded on Dec 29, 2017

Thank you for your feedback and 5 STAR rating. We hope to see you back with us soon. Mark Yakoubek Rooms Director

2

could easily be top-notch

Everyone

The temperature outside was in the 40's, and I was very uncomfortably cold in my hotel room. The rest of the hotel was cold, too. If I turned up the temperature in the room, nothing but cold air would come out, which made things only worse. Also, the hotel badly needs to start using, like many other hotels, a quick checkout procedure, where you can checkout from your room simply by signing a form. Having to stand in line to check out is not a pleasant experience, especially if you are under a time crunch.

By , from Texas on Oct 30, 2017

Review comment responded on Nov 13, 2017

Thank you for your feedback. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director

3

hard to locate

Everyone

I have stayed at this hotel twice, once while it was under renovation and this time. The hotel is not easy to get to for drop off or if you opt for self parking. The hotel layout seems to be truncated and it is not located walking distance from the Gallaria shops and restaurants. The staff though helpful had to be contacted in person twice and twice via phone to get erroneous charges removed from my bill. I will make sure to remove this hotel from my list of Houston properties.

By , from New Orleans on Sep 12, 2017

Review comment responded on Sep 14, 2017

Thank you for your feedback. I am sorry that we failed to meet your expectations. I will share your comments with my team as we work on improvements. Mark Yakoubek-Rooms Director

5

nice hotel. easy access to food options around

Everyone

Great staff! Nice hotel. Will try out the pool next time. Connected to a food plaza on level M.

By , from new orleans, la on Jun 28, 2017

Review comment responded on Jul 1, 2017

Thanks for the feedback and 5 STARS! Hope to see you back soon. Mark Yakoubek Rooms Director

5

great hotel with excellent service

Everyone

I stayed at the hotel for 4 nights while on a business trip. The rooms were large and very comfortable, the food from both the bar and restaurant was delicious, and I was very impressed with the great customer service - especially from the room service staff.

By on May 20, 2017

Review comment responded on May 23, 2017

Thanks for your feedback. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director

5

close to nrg stadium.

Couples

We came into Houston for the Guns N Roses concert at the NRG Stadium. We had an excellent experience our last stay and it was close enough to the stadium.

By , from Lumberton, TX on Aug 8, 2016

Review comment responded on Aug 16, 2016

Thanks for the 5 STARS! I am glad you enjoyed both the hotel and the G&R concert. i hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director

5

very last minute trip

Everyone

Great location, upscale hotel with everything you need, Starbucks in lobby, beautiful bar and lounge area, guest room very nice and comfortable beds, great price so it was perfect!

By , from c on Apr 19, 2016

Review comment responded on Apr 26, 2016

Thank you for your feedback. I hope you have a chance to stay with us again soon. Mark Yakoubek Rooms Director

5

really relax

Couples

When I first pulled up to the Double Tree it was so nice . I loved staying here and the room was clean , when we pulled back the covers it had old blood on it but the immediately change the sheets . Breakfast was so good and cooked so fresh . I will be back for a visit!!!

By on Sep 1, 2015

4

last minute family layover

Families

We wish we would have had more time to stay but came into town late and had to leave early. The room was clean and the service was very good.

By on May 26, 2015

4

great stay

BusinessTravelers

This hotel was awesome from top to bottom. Paying for the internet and parking was a bit of a bummer, but hey it wasn't that bad.

By on Feb 12, 2015