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Recent guest reviews

Nice place and i enjoyed my stay. Good staff and so on

Beautiful hotel, Excellent service, and pet friendly. The rooms were clean. The views were nice. My only complaints are 1) theres no elevator that goes all the way down to the parking garage. This makes unloading a bit of a challenge. 2) parking isnt free for people staying in the hotel. It's $26 a night and its not really advertised so that can be a bjt of a surprise if your not expecting it.

there is a starbucks inside the lobby which is convenient. The gym is very nice. A shuttle was available.

Muchas gracias por todo la pasamos de lo mejor Gracias a Dios

Access to Parking garage is a real night mare - and you will be charged for fee of $26/night - you have to walk to the building, then finding the elevator to lobby - if you are the first time, then this is not for you, period. The room is small. This is 2nd time we are with DoubleTrees - Previous one was on Westheimer - Houston - bad experience (smelly carpets & parking space & fee) also.

Average AMERICA. Style hoteL good location, convenient and central. Cleaning staff knocks on your door 7:50 during holiday time. While my uber stopped at the door, the person stands at the door didn’t event greet me or offer me to take the luggage, the front desk didn’t really properly greet the guest during check in or when I stop to ask things.

Food was mediocre. Bar closed early jn Saturday night.

Hotel and the room were beautiful. I got there late and the parking felt unsafe.

I liked everything, the only thing that I didn’t like was they don’t serve breakfast till 7:00am witch I think is kinda late for the early bird. Also the shower was not draining probably in the room. But other than that great breakfast was fantastic

I booked through Orbitz and paid extra for deluxe room but was disappointed when front desk said that I only have standard room. They said orbitz made a wrong advertisement. Also they don’t have extra person to answer phone calls. My companion and I wanted to go back to the hotel and I was told to call the hotel for a return transport within 3 miles radius. I called constantly for 45 minutes and no one had picked up the phone. I even talked to reservation but they were off-site and even contacted the hotel with no answer either. I spoke to the front desk “manager” and said that they were extremely busy. I told them that it is ridiculous that the phone call will not automatically transfer to other department. What a shame to this nice looking hotel with no personnel or outdated communication system.

No carts.Too many people checked in at the same time.

I was charged a $50.00 deposit, had to pay $26.00 for parking, I paid extra for breakfast and we weren't even able to find where breakfast was being served.

Greenway Plaza East Houston TX

Hotel highlights

  • Walking distance to Greenway Plaza and Lakewood Church
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Greenway Plaza-Upper Kirby, DoubleTree by Hilton Hotel Houston - Greenway Plaza is adjacent to Greenway Plaza and within a 10-minute walk of other popular attractions like Lakewood Church. This 4-star hotel has 388 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

DoubleTree by Hilton Hotel Houston - Greenway Plaza's 388 rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Video-game consoles, laptop-compatible safes, and phones are also standard.


Property features

Guests staying at DoubleTree by Hilton Hotel Houston - Greenway Plaza enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD 26.00 per day (USD 36.00 per day for valet parking), and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and express check-in.

Room options

Deluxe Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, Accessible, City View

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel Houston - Greenway Plaza

Everyone (21) Couples (2) Family (7)
5
Everyone

Nice place and i enjoyed my stay. Good staff and so on

By on Oct 22, 2020

4
Family

Beautiful hotel, Excellent service, and pet friendly. The rooms were clean. The views were nice. My only complaints are 1) theres no elevator that goes all the way down to the parking garage. This makes unloading a bit of a challenge. 2) parking isnt free for people staying in the hotel. It's $26 a night and its not really advertised so that can be a bjt of a surprise if your not expecting it.

By on Oct 11, 2020

Review comment responded on Oct 12, 2020

Thank you for taking the time to share your experience about your recent stay at our hotel. We believe we offer a fair price due to the value and location of the parking garage. We understand it is two floors below the lobby and it is inconvenient to carry luggage from that floor and for that I would like to apologize. I hope to see you again soon. Sincerly, Francisco H.

3
Everyone

By on Sep 28, 2020

Review comment responded on Oct 1, 2020

Thank you for taking the time to share your experience about your recent stay at our hotel. We hope to see you again soon. Best, FH

4
Friends

there is a starbucks inside the lobby which is convenient. The gym is very nice. A shuttle was available.

By on Mar 6, 2020

5
Family Family

Muchas gracias por todo la pasamos de lo mejor Gracias a Dios

By on Mar 3, 2020

5
Everyone

By on Jan 13, 2020

4
Family

Access to Parking garage is a real night mare - and you will be charged for fee of $26/night - you have to walk to the building, then finding the elevator to lobby - if you are the first time, then this is not for you, period. The room is small. This is 2nd time we are with DoubleTrees - Previous one was on Westheimer - Houston - bad experience (smelly carpets & parking space & fee) also.

By on Jan 2, 2020

3
Family

Average AMERICA. Style hoteL good location, convenient and central. Cleaning staff knocks on your door 7:50 during holiday time. While my uber stopped at the door, the person stands at the door didn’t event greet me or offer me to take the luggage, the front desk didn’t really properly greet the guest during check in or when I stop to ask things.

By on Dec 31, 2019

4
Partner Couples Family

Food was mediocre. Bar closed early jn Saturday night.

By on Dec 17, 2019

5
Family

Hotel and the room were beautiful. I got there late and the parking felt unsafe.

By on Nov 19, 2019

DoubleTree by Hilton Hotel Houston - Greenway Plaza

6 Greenway Plaza East, Houston, TX 77046
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