No hot water for the first two days! House keeping only availabe upon request with out notice! Staff wouldn't pick up the phone even when availabe at the lobby! Asked for clean towels and never got them!
the staff that works there needs to be more
Everything was what I expected
Hotel staff are super friendly. However, the hotel is a little dirty. Bed sheets and walls spots of dirt.
I never write reviews, this is literally my first ever. For the price paid, this hotel should be much nicer, and offer much more. The parking garage is one of the worst experiences I've ever had. The spaces aren't large enough for even a normal size SUV to fit in. I also think the cities sewer runs right through their parking garage, my car smelt terrible the next morning I got in it. The hotel was clean, and I had no problem with the staff. But I believe their walls are made out of paper. I could hear every single person above, beside, and below me. Children, adults, you name it. Definitely will never stay again, much better hotels out there for the price
Walls are paper thin. I got to hear my next room over couple having “late night fun” in the room for 2 hours.
the parking was in an underground garage and was NOT free ... there were NO free parking options ... I do not like underground garage parking as a single female traveler ...
I had to ask twice (once in the morning and again when I returned later in the afternoon) for clean towels. Parking is way too expensive.
This has many paid amenities which they didn’t mention the details before booking it.
Had A Few Stains On The Floor But Overall Had A View And The Place Was Clean I’ll Be Back
Nice place and i enjoyed my stay. Good staff and so on
Beautiful hotel, Excellent service, and pet friendly. The rooms were clean. The views were nice. My only complaints are 1) theres no elevator that goes all the way down to the parking garage. This makes unloading a bit of a challenge. 2) parking isnt free for people staying in the hotel. It's $26 a night and its not really advertised so that can be a bjt of a surprise if your not expecting it.
DoubleTree by Hilton Hotel Houston - Greenway Plaza places you in Greenway Plaza-Upper Kirby, within a leisurely stroll of popular sights such as Lakewood Church and Westheimer Rd. This 4-star hotel has 388 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
DoubleTree by Hilton Hotel Houston - Greenway Plaza's 388 rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Video-game consoles, laptop-compatible safes, and phones are also standard.
Guests staying at DoubleTree by Hilton Hotel Houston - Greenway Plaza enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 26.00 per day (USD 36.00 per day for valet parking), and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a business center, and express check-in.
No hot water for the first two days! House keeping only availabe upon request with out notice! Staff wouldn't pick up the phone even when availabe at the lobby! Asked for clean towels and never got them!
the staff that works there needs to be more
Everything was what I expected
Hotel staff are super friendly. However, the hotel is a little dirty. Bed sheets and walls spots of dirt.
I never write reviews, this is literally my first ever. For the price paid, this hotel should be much nicer, and offer much more. The parking garage is one of the worst experiences I've ever had. The spaces aren't large enough for even a normal size SUV to fit in. I also think the cities sewer runs right through their parking garage, my car smelt terrible the next morning I got in it. The hotel was clean, and I had no problem with the staff. But I believe their walls are made out of paper. I could hear every single person above, beside, and below me. Children, adults, you name it. Definitely will never stay again, much better hotels out there for the price
Walls are paper thin. I got to hear my next room over couple having “late night fun” in the room for 2 hours.
the parking was in an underground garage and was NOT free ... there were NO free parking options ... I do not like underground garage parking as a single female traveler ...
