Staff was friendly the building is beautiful but the rooms are outdated
No hot water for the first two days! House keeping only availabe upon request with out notice! Staff wouldn't pick up the phone even when availabe at the lobby! Asked for clean towels and never got them!
the staff that works there needs to be more
Everything was what I expected
Hotel staff are super friendly. However, the hotel is a little dirty. Bed sheets and walls spots of dirt.
I never write reviews, this is literally my first ever. For the price paid, this hotel should be much nicer, and offer much more. The parking garage is one of the worst experiences I've ever had. The spaces aren't large enough for even a normal size SUV to fit in. I also think the cities sewer runs right through their parking garage, my car smelt terrible the next morning I got in it. The hotel was clean, and I had no problem with the staff. But I believe their walls are made out of paper. I could hear every single person above, beside, and below me. Children, adults, you name it. Definitely will never stay again, much better hotels out there for the price
Walls are paper thin. I got to hear my next room over couple having “late night fun” in the room for 2 hours.
the parking was in an underground garage and was NOT free ... there were NO free parking options ... I do not like underground garage parking as a single female traveler ...
I had to ask twice (once in the morning and again when I returned later in the afternoon) for clean towels. Parking is way too expensive.
This has many paid amenities which they didn’t mention the details before booking it.
Had A Few Stains On The Floor But Overall Had A View And The Place Was Clean I’ll Be Back
Nice place and i enjoyed my stay. Good staff and so on
Beautiful hotel, Excellent service, and pet friendly. The rooms were clean. The views were nice. My only complaints are 1) theres no elevator that goes all the way down to the parking garage. This makes unloading a bit of a challenge. 2) parking isnt free for people staying in the hotel. It's $26 a night and its not really advertised so that can be a bjt of a surprise if your not expecting it.
Located in Greenway Plaza-Upper Kirby, DoubleTree by Hilton Hotel Houston - Greenway Plaza is adjacent to Greenway Plaza and within a 5-minute walk of Richmond Avenue. This 4-star aparthotel has 388 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Buffet breakfast is offered for a fee weekends from 7:00 AM to 11:00 AM.
Each apartment has an array of amenities, including a refrigerator, a coffee maker, and free weekday newspapers. A Smart TV comes with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a video-game console, a laptop-compatible safe, and a phone.
Guests staying at DoubleTree by Hilton Hotel Houston - Greenway Plaza enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 26.00 per day (USD 36.00 per day for valet parking), and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and express check-in.
Staff was friendly the building is beautiful but the rooms are outdated
No hot water for the first two days! House keeping only availabe upon request with out notice! Staff wouldn't pick up the phone even when availabe at the lobby! Asked for clean towels and never got them!
the staff that works there needs to be more
Everything was what I expected
Hotel staff are super friendly. However, the hotel is a little dirty. Bed sheets and walls spots of dirt.
I never write reviews, this is literally my first ever. For the price paid, this hotel should be much nicer, and offer much more. The parking garage is one of the worst experiences I've ever had. The spaces aren't large enough for even a normal size SUV to fit in. I also think the cities sewer runs right through their parking garage, my car smelt terrible the next morning I got in it. The hotel was clean, and I had no problem with the staff. But I believe their walls are made out of paper. I could hear every single person above, beside, and below me. Children, adults, you name it. Definitely will never stay again, much better hotels out there for the price
Walls are paper thin. I got to hear my next room over couple having “late night fun” in the room for 2 hours.
