Candlewood Suites Houston NW - Willowbrook, an IHG Hotel

Hotel with free parking, near Willowbrook Mall

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Kitchen
Pool
Gym
Pet friendly
Housekeeping
Laundry

Explore the area

8719 Fm 1960 West, Houston, TX, 77070

Willowbrook Mall
‪20 min walk‬
Sam Houston Race Park
‪4 min drive‬
Vintage Park
‪5 min drive‬
Houston, TX (IAH-George Bush Intercontinental)
‪23 min drive‬

Room options

About the neighborhood

Houston

Located in Willowbrook within a short walk of Aerodrome, Candlewood Suites Houston NW - Willowbrook, an IHG Hotel is within a mile (2 km) of Willowbrook Mall. This 83-room hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

Aerodrome - 13 min walk - 0.7 miles
Houston Methodist Willowbrook Hospital - 18 min walk - 1.0 mile
Willowbrook Mall - 20 min walk - 1.1 miles
Sam Houston Race Park - 4 min drive - 3.7 miles
Vintage Park - 5 min drive - 4.6 miles

Getting around

Houston Station - 27 min drive
George Bush Intercontinental Airport (IAH) - 21 min drive

Restaurants

‪McDonald's - ‬2 min drive
‪McDonald's - ‬15 min walk
‪Hooters - ‬17 min walk
‪P.F. Chang's China Bistro - ‬20 min walk
‪Starbucks - ‬13 min walk

About this property

Candlewood Suites Houston NW - Willowbrook, an IHG Hotel

Hotel with free parking, near Willowbrook Mall

At Candlewood Suites Houston NW - Willowbrook, an IHG Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a computer station, and free newspapers.

Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, sitting areas, and refrigerators.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$118 nightly

Jul 6 - Jul 7

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Things to do

24-hour gym
Outdoor pool
Playground
TV in common areas

Family friendly

DVD player
Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Outdoor pool
Playground

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business center
Computer station

Outdoors

Barbecue grill
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

1 building
3 floors
Built in 2009
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

DVD player
TV with premium cable channels

Food and drink

Coffee/tea maker
Dishwasher
Full-sized refrigerator/freezer
Kitchen
Microwave
Stovetop

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 150 per stay)
2 total (80 lbs is the maximum weight per pet)
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts major credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 10:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Houston NW

Candlewood Suites Houston NW Willowbrook

Candlewood Suites Houston Willowbrook

Candlewood Suites NW Willowbrook

Candlewood Suites NW Willowbrook Hotel

Candlewood Suites NW Willowbrook Hotel Houston

Candlewood Suites Willowbrook

Candlewood Suites Willowbrook Houston

Candlewood Willowbrook

Candlewood Suites Houston NW Willowbrook Hotel

Candlewood Suites NW

Frequently asked questions

What's there to do near Candlewood Suites Houston NW - Willowbrook, an IHG Hotel?

This hotel is situated in Willowbrook within a short 15-minute walk of Aerodrome. You'll also find Willowbrook Mall and Sam Houston Race Park within a short drive.

Is parking available on site at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites Houston NW - Willowbrook, an IHG Hotel have a casino at the property?

No, Candlewood Suites Houston NW - Willowbrook, an IHG Hotel doesn't have a casino.

Is there an indoor pool at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is Candlewood Suites Houston NW - Willowbrook, an IHG Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as an outdoor pool.

Are there hot tubs at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Houston NW - Willowbrook, an IHG Hotel feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Houston NW - Willowbrook, an IHG Hotel doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Houston NW - Willowbrook, an IHG Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel for a fee of USD 75 per accommodation, per stay.

Does Candlewood Suites Houston NW - Willowbrook, an IHG Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Candlewood Suites Houston NW - Willowbrook, an IHG Hotel?

The closest major airport to Candlewood Suites Houston NW - Willowbrook, an IHG Hotel is George Bush Intercontinental Airport (IAH), which is 17.7 mi away (21 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is around 26.6 mi away.

Are there rooms with balconies at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel?

No, there aren't any guestrooms with balconies at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel.

Candlewood Suites Houston NW - Willowbrook, an IHG Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Okay

Natalia

Traveled with partner

Jun 6, 2022

Liked: Cleanliness, amenities, property conditions & facilities

The corridor was smelly. I did not like that.

Stayed 1 night in Jun 2022

2/10 Terrible

Andreana

Business traveler, Traveled with family

Jun 5, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked absolutely nothing. Customer service was poor, the area was horrible, amenities were not anything special. Our room had a torn screen like someone crawled out the window. The blankets in our beds had blood on them. And when we asked for extra towels for the pool we were told we had towels in our room. So this stay was absolutely horrible. Will never be staying here again or even recommend it to anyone!!!

Stayed 1 night in Jun 2022

2/10 Terrible

Destiny

May 31, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No one came to clean no new sheets or towels the whole stay. Place smelled like cigarettes. I payed way to much for what I got

Stayed 3 nights in May 2022

10/10 Excellent

Alicia

May 30, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HS graduation

My husband and I were attending a nephew’s high school graduation. We mostly spent our time with family so the room was used for sleeping only. The room was clean and the space was comfortable. The shower had a massage setting and the water pressure was good. Checking in/out was quick and easy. The entrance is a bit confusing. It’s one long driveway between another hotel and a car lot. This was also an advantage of no traffic noise. Overall a good stay and the price was good. I would stay there again.

Stayed 2 nights in May 2022

8/10 Good

Christina

Traveled with family

May 3, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was fine except they did nit refund my 50 dollar deposit

Stayed 1 night in Apr 2022

2/10 Terrible

Brandy

Traveled with family

Apr 24, 2022

Disliked: Staff & service

Stayed 2 nights in Apr 2022

10/10 Excellent

Siomara

Traveled with family

Apr 19, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was super friendly and helpful! GREAT CUSTOMER SERVICE!

Stayed 1 night in Apr 2022

10/10 Excellent

Temple

Traveled with family and small children

Apr 15, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my second Time been here it was excellent no problem, Good environment and good parking too. My stay was great

Stayed 4 nights in Apr 2022

10/10 Excellent

Brandy

Apr 9, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2022

2/10 Terrible

Vernon

Mar 6, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2022

4/10 Poor

Cassidy

Jan 24, 2022

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Roaches in room. I stayed a week and never had clean towels or house keeping once. The entrance is is sometimes annoying as there’s a car dealership right when you turn in so you have to be careful entering and exiting so you don’t get hit or hit someone!

Stayed 2 nights in Jan 2022

6/10 Okay

Cassidy

Jan 22, 2022

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Great place to stay except 2 nights out of the week I have stayed I woke up to finding a roach on my pillow!

Stayed 3 nights in Jan 2022

4/10 Poor

DAVE

Jan 15, 2022

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

Charged an unfair amount to check in early.

Stayed 1 night in Jan 2022

10/10 Excellent

Temple

Traveled with family

Jan 11, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely and excellent , Good staff and good environment

Stayed 7 nights in Jan 2022

10/10 Excellent

Carolina

Dec 28, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk girl was really nice.

Stayed 1 night in Dec 2021

10/10 Excellent

Nichol

Traveled with family and small children

Nov 30, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was clean and Very quiet!

Stayed 3 nights in Nov 2021

10/10 Excellent

SHERRIE

Traveled with family

Sep 5, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2021

6/10 Okay

Breanna

Traveled with family

Sep 2, 2021

Disliked: Staff & service

Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children

Aug 7, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked everything no Complaints will book with them every time while visiting Houston

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner

May 31, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

Good check-in desk attendant. Air conditioner not working. Sleep very little. I want all my money back and $25 I was charged for incidentals.

Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler

May 31, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing my ac was broken in my room gave a fan but its may so you know the stay a very day miserable thanks I have to pay your money to be uncomfortable I am very much unpleased

Stayed 2 nights in May 2021