The staff was very friendly and they made me feel like I was home. The room was clean and it had a stove and everything you needed to cook. They had a laundry room which was free. The hotel. was very quiet. The hotel allows pets. It was definitely a great place to stay. The only I thing I did not like is the hallways smelled like smoke and weed which is technically not the fault of the staff but the people who do not have consideration for the fact that this hotel is supposed to be smoke free.
The staff was so friendly and respectful!
Great to have free laundry facilities and one person at a time in the gym. Could have better mask adherence by guests.
The staff was very friendly and nice. The room was acceptable as far as cleanliness but could have been cleaner in some areas. There was an unpleasant smell in the suite, The room needs a deep cleaning.
Nice motel that was difficult to get too but once accomplished it was super easy to get around. The room seemed a bit outdated (no usb port for charging phone) but it was clean, roomy and comfortable.
Very noisy air conditioner. Modest accommodations.
Clean room. Friendly receptionist. Basic needs all there. Will go back.
Not my first stay at this hotel. Comfortable room with full kitchen. Price is reasonable.
Comfortable room, clean, friendly staff, pets welcome.
This is a good place to stay based on the amount you pay for that location. Its not fancy, but it works.
this hotel was great, i would refer all of my family and friends there
A group of us travelled to Houston for a conference at a nearby hotel. The Suites was just around the corner from all the other hotels and not difficult to get to from the conference center or the airport. The biggest problem was the lack of housekeeping since it is an extended stay. When you are on vacation, you prefer that added little touch of having someone clean for you but there is no housekeeping really at all. You can change out sheets and blankets yourself with the front desk if you would like. The front desk doesn't stay open 24hrs which is also a detriment, BUT I did like the open "pantry" as well as the free DVD rentals. The internet was aslow and shotty connection though.
my car was broken into and had stay extra days to wait for part for my car and was required to pay those days! and they said i had to say there for 7 days before they would clean my room!
I arrived late, the late check in was fast using the lock boxes, the staff was friendly
loved easy and inexpensive food in pantry- convenient workout room. quiet and private, large room with full kitchen
I had to go to MD Anderson for a checkup. I chose to stay at this location because it was located by the Galleria and only 10 minutes from the medical center(without traffic). We usually stay in the medical center but always have to put up with the noise of sirens. Even though this hotel is located by the highway there was no traffic noises or sirens. It was great.
THE HOTEL DID NOT LOOK LIKE IT DID ON THE WEB SITE! THE HOTEL WAS NOT VERY CLEAN OR UP TO DATE. THE SMELL OF THE HOTEL WAS VERY STALE & NOT REFRESHING. THERE WAS NOT AN ICE MACHINE SODA'S WERE 2 & 3 DOLLARS. THE OVERALL STAY WAS HORRIBLE.I WILL NEVER EVER GO TO THIS HOTEL AGAIN.
The bed was too small and ther was doble bed rooms.
Located in Greenway Plaza-Upper Kirby, Sonesta Simply Suites Houston Galleria Medical Center is within a 10-minute drive of popular attractions such as Houston Zoo and NRG Park. This 122-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Other standard amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Sonesta Simply Suites Houston Galleria Medical Center features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-in, and express check-out.
The staff was very friendly and they made me feel like I was home. The room was clean and it had a stove and everything you needed to cook. They had a laundry room which was free. The hotel. was very quiet. The hotel allows pets. It was definitely a great place to stay. The only I thing I did not like is the hallways smelled like smoke and weed which is technically not the fault of the staff but the people who do not have consideration for the fact that this hotel is supposed to be smoke free.
The staff was so friendly and respectful!
Great to have free laundry facilities and one person at a time in the gym. Could have better mask adherence by guests.
The staff was very friendly and nice. The room was acceptable as far as cleanliness but could have been cleaner in some areas. There was an unpleasant smell in the suite, The room needs a deep cleaning.
Nice motel that was difficult to get too but once accomplished it was super easy to get around. The room seemed a bit outdated (no usb port for charging phone) but it was clean, roomy and comfortable.
Very noisy air conditioner. Modest accommodations.
Clean room. Friendly receptionist. Basic needs all there. Will go back.
Not my first stay at this hotel. Comfortable room with full kitchen. Price is reasonable.
I apologize that we did not meet your expectations. Please tell me what we can do better to improve your next stay.