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C. Baldwin, Curio Collection by Hilton

4.0 star property

Choose dates to view prices

Photo gallery for C. Baldwin, Curio Collection by Hilton

Lunch, dinner, brunch served; Italian cuisine
Premium bedding, in-room safe, laptop workspace, blackout drapes
Outdoor banquet area
Reception hall
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
400 Dallas St, Houston, TX, 77002
  • Place, Downtown Aquarium
    ‪12 min walk‬
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, Daikin Park
    ‪17 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

King Room

  • Sleeps 3
  • Free WiFi

Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for High Floor King Room

Spa

High Floor King Room

  • Sleeps 3
  • Free WiFi

High Floor Two Queen Room

  • Sleeps 4
  • Free WiFi

Corner King Room

  • Sleeps 3
  • Free WiFi

Large Corner King Room

  • Sleeps 3
  • Free WiFi

View all photos for Room, 1 King Bed

55-inch LCD TV with cable channels, plasma TV, pay movies

Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

55-inch LCD TV with cable channels, plasma TV, pay movies

Deluxe Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

55-inch LCD TV with cable channels, plasma TV, pay movies

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (High Floor)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed, Corner (High Floor)

  • 345 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, High Floor)

55-inch LCD TV with cable channels, plasma TV, pay movies

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch LCD TV with cable channels, plasma TV, pay movies

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 345 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

55-inch LCD TV with cable channels, plasma TV, pay movies

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 934 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed

  • 1415 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

55-inch LCD TV with cable channels, plasma TV, pay movies

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

55-inch LCD TV with cable channels, plasma TV, pay movies

Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

  • 345 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom (Top Floor)

  • 1055 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Queen Beds (High Floor)

7.6 out of 10
Good
(12 reviews)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing & Mobility)

55-inch LCD TV with cable channels, plasma TV, pay movies

Room, 2 Queen Beds, Accessible, Bathtub (Hearing & Mobility)

  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing & Mobility, Roll-In Shower)

55-inch LCD TV with cable channels, plasma TV, pay movies

Room, 2 Queen Beds, Accessible (Hearing & Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

One-Bedroom Corner Suite

  • Sleeps 3
  • Free WiFi

High Floor Large Corner King Room

  • Sleeps 3
  • Free WiFi

Hearing Mobility Accessible King Suite with Tub

  • Sleeps 3
  • Free WiFi

Hearing Mobility Accessible King Room with Bathtub

  • Sleeps 3
  • Free WiFi

Hearing Mobility Accessible King Room with Roll in Shower

  • Sleeps 3
  • Free WiFi

Hearing Mobility Accessible Two Queen Room with Tub

  • Sleeps 4
  • Free WiFi

Hearing Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4
  • Free WiFi

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 3
  • Free WiFi

Corner King Bed Room With Peloton Bike

  • Sleeps 3
  • Free WiFi

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Greater Uptown
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 3,928 reviews
$135 nightly
The price is $158
May 9 - May 10
Total with taxes and fees
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the neighborhood

Houston

Located in Downtown Houston, C. Baldwin, Curio Collection by Hilton is a leisurely stroll from popular sights such as Downtown Aquarium and Discovery Green. This 354-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and a 24-hour business center.

What's nearby

  • Downtown Aquarium - 12 min walk - 0.7 miles
  • Discovery Green - 13 min walk - 0.7 miles
  • Toyota Center - 13 min walk - 0.7 miles
  • Daikin Park - 17 min walk - 0.9 miles
  • George R. Brown Convention Center - 2 min drive - 1.2 miles

Getting around

  • Theater District Station - 7 min walk
  • Houston Station - 17 min walk
  • Houston William Hobby Airport (HOU) - 31 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Guard and Grace - ‬2 min walk
  • ‪Adair Downtown - ‬4 min walk
  • ‪lobbibar At The Hyatt Regency Houston - ‬3 min walk
  • ‪Benihana - ‬5 min walk

About this property

C. Baldwin, Curio Collection by Hilton

At C. Baldwin, Curio Collection by Hilton, guests have access to a 24-hour gym, WiFi in public areas, and meeting rooms. Valet parking is available for USD 72 per day, and there's also a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
55-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Greater Uptown
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 3,928 reviews
$135 nightly
The price is $158
May 9 - May 10
Total with taxes and fees
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 14.95 per night)

Parking and transportation

  • Free area shuttle up to 1.5 mi
  • Secured, covered valet parking on site (USD 72 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 7 to 25 for adults and USD 7 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Good To Go
  • Lobby Bar
  • Rosalie

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 14,455 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • 1 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Destination fee: USD 23.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 25 for adults, and USD 7 to 25 for children
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per night (rates may vary)
  • Covered valet parking fee: USD 72 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

C. Baldwin Curio Collection by Hilton
C. Baldwin, Curio Collection by Hilton Hotel
C. Baldwin, Curio Collection by Hilton Houston
C. Baldwin, Curio Collection by Hilton Hotel Houston

Frequently asked questions

Are free cancellation options available at C. Baldwin, Curio Collection by Hilton?

C. Baldwin, Curio Collection by Hilton offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at C. Baldwin, Curio Collection by Hilton?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at C. Baldwin, Curio Collection by Hilton on May 21, 2026 start from $206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near C. Baldwin, Curio Collection by Hilton?

This hotel is situated in Downtown Houston within a short 18-minute walk of Toyota Center and also 10 minutes on foot from Downtown Aquarium. You'll also find Daikin Park and Westheimer Road within a short drive.

Will I be able to park at C. Baldwin, Curio Collection by Hilton?

Yes, secured valet parking is offered for USD 72 per day with in/out privileges.

Does C. Baldwin, Curio Collection by Hilton feature a casino on the premises?

No, C. Baldwin, Curio Collection by Hilton doesn't have a casino.

Will I find an indoor pool at C. Baldwin, Curio Collection by Hilton?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at C. Baldwin, Curio Collection by Hilton?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Does C. Baldwin, Curio Collection by Hilton have a hot tub?

No, there isn't a spa tub at this hotel.

Does C. Baldwin, Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, C. Baldwin, Curio Collection by Hilton serves a full breakfast for a surcharge each morning at Rosalie.

Will C. Baldwin, Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, pets are welcome at C. Baldwin, Curio Collection by Hilton for a fee of USD 150 per accommodation, per stay. A deposit of USD 150 per stay is collected.

Does C. Baldwin, Curio Collection by Hilton have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from C. Baldwin, Curio Collection by Hilton?

The closest major airport to C. Baldwin, Curio Collection by Hilton is Houston William Hobby Airport (HOU), which is 11.2 mi away (31 minutes by car). Another top airport is George Bush Intercontinental Airport (IAH), which is located 22.1 mi away (32-minute drive).

Can I book a room with a balcony at C. Baldwin, Curio Collection by Hilton?

No, you won't find guestrooms with balconies at C. Baldwin, Curio Collection by Hilton.

C. Baldwin, Curio Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 625 out of 1029 reviews
Rating 8 - Good. 171 out of 1029 reviews
Rating 6 - Okay. 106 out of 1029 reviews
Rating 4 - Poor. 65 out of 1029 reviews
Rating 2 - Terrible. 62 out of 1029 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kennedy

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 3 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
One of the hostess’ at the front desk was rude, but I wont discredit the establishment cause of them. The property was small but well put together. Valet was on point. The room was good and the shower was a waterfall shower head (I think thats what its called). The location is perfect if you’re visiting the performance arts area. Easily walkable as I did. All in all it was a good stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing as always!
Stayed 2 nights in Jan 2026

10/10 Excellent

Joe

Stayed 2 nights in Jan 2026

8/10 Good

Christie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a little disappointed to find out Rosalie’s was not open on the weekends as advertised showing open online. Breakfast buffet available for a fee. Shuttle will only drop off 2 mile distance (not even 2.4 miles) and does not pick up. Overall, decent place. No parking on site and must valet. Valet is quite expensive for overnight with not discount for stay
Stayed 1 night in Jan 2026

10/10 Excellent

Meghan

Stayed 2 nights in Dec 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was lacking amenities. No refrigerator. No microwave. Bathroom was missing hand soap. Room had a small table for dining but only one chair. Room had a good view and a good location. Overpriced for what is provided.
Stayed 2 nights in Jan 2026

6/10 Okay

Eduardo

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
El hotel en excelentes condiciones y muy agradable. Los detalles que tuve en mi estancia fue que el agua caliente salia muy poco caliente casi tibia y mis dispensadores de jabon y shampoo no tenian líquido y nunca los rellenaron.
Stayed 3 nights in Jan 2026

2/10 Terrible

Joaquin

I couldn't get in; many police officers blocked the entrance, and I couldn't get a refund.
Stayed 1 night in Jan 2026

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Demond

Stayed 2 nights in Dec 2025

4/10 Poor

Taylor

Nice s
Stayed 3 nights in Jan 2026

10/10 Excellent

Garity Kite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Dec 2025

6/10 Okay

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice I just didn’t like the $23 fee that is tacked on and you HAVE to pay it in either food to the room or you just paying $23 there’s no way around it… also $70 a night for valet parking is RIDICULOUS!!
Stayed 1 night in Dec 2025

10/10 Excellent

Spencer, Katy

Stayed 2 nights in Sep 2025

10/10 Excellent

Aderemi

Stayed 2 nights in Dec 2025

10/10 Excellent

Vernetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
great staff , good dining options .
Stayed 3 nights in Dec 2025

6/10 Okay

MICHEL

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This has been our 3rd stay here and it was a bit disappointing this time, room lacked cleanliness, check in is 3pm I arrived almost 4pm and room was not ready, bedding had holes and didnt look clean!
Stayed 1 night in Dec 2025

2/10 Terrible

Kayleen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
After requesting a room with no adjoining door, we were assigned a room with an adjoining door in this weird corner on the 14th floor with another room attached really close with a shared entrance. As soon as we walked in we knew there was probably going to be trouble as the room already smelled like marijuana, it was dingy, the shower tiles were brown, tape hanging on the wall from a previous party. After getting back from our event, we hadn’t been in the room for more than 20 minutes when the very very strong smell of marijuana came wafting through the adjoining door, it felt like we were in the same room with the neighbors obviously smoking. We tried to call down to the front desk but kept getting a busy signal so we had to walk down and request a new room because there was no way we were gonna be able to spend the night in a room full of marijuana smoke. The front desk gave us a new room, but also asked before they gave us a new room if we just wanted security to come up and just take care of the neighbors. As if that was my problem to deal with? The next room was one level up, miraculously, no adjoining door, much nicer than the one we had been given on the 14th floor, but the shower tire tiles were still brown and room was dingy, paper thin walls, you can hear an entire conversation next door. SMH Not worth the time, aggravation and definitely the price we paid to stay. Next time I’d choose just to stay home.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The room was clean and the staff was excellent.For my taste, the lighting was poor and the shower partition was not wide enough, allowing water to splatter onto the bathroom floor.
Stayed 1 night in Dec 2025

2/10 Terrible

Ory Ben, Cranston

Traveled with partner
Disliked: Cleanliness, staff & service
The worst stay ever! The cleanning staff never showed up, we had to change rooms as the room service wouldnt even pick up trays from the night before. They even charge a luxury property fee that is ridiculous as they cant even change towels or pick up food trays.
Stayed 4 nights in Dec 2025

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