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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

Comfortable bed, very clean. nice staffs, good breakfast.

Great location in the restaurant and hotel district. The room was comfortable. Good bed, sheets, blanket, pillows. Newer carpet. The bathroom is a weak spot. There was a smell of mildew or dirty mop. The shower temp fluctuates hot/cold continuously. The sink hot/cold handles are reversed. Breakfast was good each day.

It was horrible!!!!! The next morn we woke up and found bed bugs the size of a dime after they done had to change us rooms so I will not b goin back there ever and it was room 126

ok everything but needed an iron with the ironing board

We were in town for the Arkansas Derby. Positives: Great Location, cheap price. Negatives: First, these were non-smoking rooms and they reeked of smoke; one of the 2 rooms even had ashes in the bathroom when we first got there. The tv, phone, and alarm clock did not work and they would not fix/replace them. The parking lot smelled like an open septic tank. Overall: If all you want a cheap room in a good local, then this is the place to be. If you care at all about anything other than a bed to sleep in, then look elsewhere.

This was absolutely the most disgusting place I have ever stayed. The carpet was stained horribly. We requested a non-smoking room, the whole room smelled like an ash tray. The bathroom was not clean it had pubic hair everywhere. The bed was nasty and stained. The sheets were dirty. The room looked like a poor attempt of remodeling was going on. Unfinished paint with no baseboards. The door entance door had a 1/2" gap off the floor allowing the cold air in all night. The Heater was noisy and was unable to have the thermostat set due to the broken knob layin on top of it. The towels had blood stains. The bathroom light did not work, had to replace the light bulb myself. The rack to hang clothes on was falling off the wall. We had reserved the room on-line. It looked nothing like the picture on the website. We couldn't bear to stay another night. The bed was unbearable. It was more like a trampoline with broken springs poking in our backs. We checked out early the next morning and wanted our money back for the next evening. This was refused. We considered it money well spent to get away from the disgusting place. This was truley the Hell of Motels.

I only stayed one night and the room did offer the only true necessity ... A bed. The walls did have wholes, the heater didn't work properly, and you don't Actually get wifi in the room, you only get it in the extremely tiny lobby. The hotel is located right on the hwy very close to many resturaunts and a mall. So all in all not a bad deal for the price. Just remember you are paying for 2 star quality.

Did not get there until 2:30 in the morning and had to check out at 11:00, dont feel i should have been charged the full rate. Desk clerk didn't ask for my id or anything. My key didnt work and it took the desk clerk forever to get me another room. My feet were black after walking on the floor. In the shower it looked like the ceiling was going to fall in.

This hotel was okay. We chose it because it was pet-friendly but there was no pet area/grass to allow the dog to do her business. The room was clean (even though it was painted a very dark and depressing mustard yellow) and for the price there really are no complaints. Most of the staff was friendly and helpful. The location was okay with several restaurants very close but about 10-15 minute drive from downtown Hot Springs. All-in-all the hotel was okay/good. Would recommend to a friend as long as they realize this is a 2 star hotel and not to have tehir expectations too high.

Advertised pool. Pool was closed. Advertised HBO. No HBO. Refrigerator in room was broken.

It was nice, good location, safe. Close to shopping and food. Would stay again.

The Econo Lodge Hotel/Hot Springs, Ar staff were helpful, alert, and professional. The grounds well kept, clean, orderly and inviting. We invite you to try them for their hospitality any time in the area for a valued stay.

The Econo Lodge was not very clean. There were, what I believe to be blood splatter on the bathroom wall, nasty mattress and box springs. There was a hole in the bathroom, over the toilet, ceiling. The room refridgerator did not work either. We actually went and purchased some lysol and sprayed the entire mattress. The only reason we completed our stay there, is because we arrived to our room very late in the evening and left very early. The hotel is very old, however the outside was clean. I will not stay here again. I guess you get what you pay for.

The Econo Lodge in Hot Springs AR. was pretty much your average Econo Lodge. The room was clean,adequate closet and dresser space,long vanity w/hair-dryer,cable t-v etc.There was a small hole in the shower wall and the employees spoke little english.There is a Popeyes Chicken next door and a Waffle House a couple of blocks down the street.

The hotel was not clean at all. The housekeeping dept. did not clean our room at all. They came to clean and we asked them to wait until we left the room and they seemed to understand what we were asking, but when we returned from touring Hot Springs, neither room had been cleaned and no new linens were brought. I called the front desk and asked for linens at least and for someone to at least vacuum the room where we were and I think the owner was the person who vacummed the center of the room. There were bad stains on the carpet when we arrived.

Felt like a safer area of the city with plenty of shopping and restaurants available. Exterior of building newer. Outdoor fenced pool. Rooms are outdoor access only. Check in was quick efficient with a friendly clerk. Upon first glance the room was newer, clean, and neat. Closer inspection indicated obvious maintence issues. Wardrobe and drawers for clothing, desk, chair, couch, two nightstands and one suitcase stand. Hair dryer, shampoo and soap are in the vanity area. Vanity is seperate from the tub/shower and stool. High speed internet available only when you pick up connection equipment from the office. Arriving at 7:30 AM I found the continetal breakfast sparse and included a few bagels, white bread and coffee. Although it did appear that more food items may have been available and not replenished. At the front desk I requested a razor and found that they don't keep commonly forgotten items for guests. Definitey a no frills experience.

4319 Central Avenue Hot Springs AR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a leisurely stroll of Hot Springs Mall, Quality Inn & Suites is within a few miles (5 km) of Oaklawn Racing & Gaming. This motel has 90 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Garvan Woodland Gardens is also close to this Hot Springs motel.


Dining

Free buffet breakfast is included with your stay.


Rooms

The 90 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi. Other amenities include free local calls, hair dryers, and ironing boards.


Property features

Quality Inn & Suites features an outdoor pool, free WiFi in public areas, and a meeting room. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

Room options

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (1) Couples (5) Family (6) Other (2) Friends (2)
4

old friends

Everyone

Comfortable bed, very clean. nice staffs, good breakfast.

By , from Bossier City on Sep 28, 2017

Review comment responded on Sep 30, 2017

Robert, thanks for being our guest at our hotel. We appreciate you sharing your nice feedback and that you enjoyed your time at Quality Inn & Suites Hot Springs. We are delighted to read you liked the comfort of our beds and that you were impressed with our clean facilities. On behalf of everyone here, we invite you to stay with us again the next time you are in the area. Guest Relations

2

good enough

Singles

Great location in the restaurant and hotel district. The room was comfortable. Good bed, sheets, blanket, pillows. Newer carpet. The bathroom is a weak spot. There was a smell of mildew or dirty mop. The shower temp fluctuates hot/cold continuously. The sink hot/cold handles are reversed. Breakfast was good each day.

By on Sep 18, 2014

1

anniversary weekend getaway

Couples

It was horrible!!!!! The next morn we woke up and found bed bugs the size of a dime after they done had to change us rooms so I will not b goin back there ever and it was room 126

By on Feb 18, 2013

2

gettaway

Couples

ok everything but needed an iron with the ironing board

By on Aug 9, 2012

1

you get what you pay for

GetawayWithFriends

We were in town for the Arkansas Derby. Positives: Great Location, cheap price. Negatives: First, these were non-smoking rooms and they reeked of smoke; one of the 2 rooms even had ashes in the bathroom when we first got there. The tv, phone, and alarm clock did not work and they would not fix/replace them. The parking lot smelled like an open septic tank. Overall: If all you want a cheap room in a good local, then this is the place to be. If you care at all about anything other than a bed to sleep in, then look elsewhere.

By on Apr 18, 2011

1

worst place i have ever stayed

Families

This was absolutely the most disgusting place I have ever stayed. The carpet was stained horribly. We requested a non-smoking room, the whole room smelled like an ash tray. The bathroom was not clean it had pubic hair everywhere. The bed was nasty and stained. The sheets were dirty. The room looked like a poor attempt of remodeling was going on. Unfinished paint with no baseboards. The door entance door had a 1/2" gap off the floor allowing the cold air in all night. The Heater was noisy and was unable to have the thermostat set due to the broken knob layin on top of it. The towels had blood stains. The bathroom light did not work, had to replace the light bulb myself. The rack to hang clothes on was falling off the wall. We had reserved the room on-line. It looked nothing like the picture on the website. We couldn't bear to stay another night. The bed was unbearable. It was more like a trampoline with broken springs poking in our backs. We checked out early the next morning and wanted our money back for the next evening. This was refused. We considered it money well spent to get away from the disgusting place. This was truley the Hell of Motels.

By on Feb 14, 2011

1

brief stay for funeral

Families

I only stayed one night and the room did offer the only true necessity ... A bed. The walls did have wholes, the heater didn't work properly, and you don't Actually get wifi in the room, you only get it in the extremely tiny lobby. The hotel is located right on the hwy very close to many resturaunts and a mall. So all in all not a bad deal for the price. Just remember you are paying for 2 star quality.

By on Nov 29, 2010

2

could use some improvements

Families

Did not get there until 2:30 in the morning and had to check out at 11:00, dont feel i should have been charged the full rate. Desk clerk didn't ask for my id or anything. My key didnt work and it took the desk clerk forever to get me another room. My feet were black after walking on the floor. In the shower it looked like the ceiling was going to fall in.

By on Jun 24, 2010

3

decent hotel, for the money

Couples

This hotel was okay. We chose it because it was pet-friendly but there was no pet area/grass to allow the dog to do her business. The room was clean (even though it was painted a very dark and depressing mustard yellow) and for the price there really are no complaints. Most of the staff was friendly and helpful. The location was okay with several restaurants very close but about 10-15 minute drive from downtown Hot Springs. All-in-all the hotel was okay/good. Would recommend to a friend as long as they realize this is a 2 star hotel and not to have tehir expectations too high.

By on Jun 3, 2010

3

not as advertised

GetawayWithFriends

Advertised pool. Pool was closed. Advertised HBO. No HBO. Refrigerator in room was broken.

By on May 25, 2010