The hotel, although new, was already in bad shape. The floors in the lobby, elevator and halls were filthy. The outdoor area was also dirty, unkempt. The fitness room hasn't been built (although it's advertised). There is no hot tub (although Orbitz has it flagged for one). There was no breakfast (just granola bars and coffee). The fact that places still advertise "breakfast included" is blatant false advertising. The only redeeming quality is that the bed was comfortable. This is important, so it saved our stay, but it was literally the only part we liked. Overall, I can't imagine staying there for more than $50, which is all it's really worth.
Balcony with view of lake, friendly staff, bed was very comfortable, we will stay there again
Nice place to stay. Good breakfast. The property has a very nice patio in back that looks out over the lake.
I was disappointed with the size of the room. With 4 people, two being teenagers in 2 queen beds, was really a bit confining. We had a street window rather than a balcony but, my bad, as I did not know was available. When I got there, it was not an option as they were booked.
Nothing much to complain about, but a pretty average hotel. Could use some updates as it seems a bit dated, but it was clean and we had a good nights rest. The staff wasn't overly friendly at check-in, but they were efficient.
My husband and I stay there for our anniversary Lovely lake view .thanks Orbitz for a good deal
The front desk staff and all of the staff were very nice and responsive. The hotel needs some upgrades such as carpet replacement and some modern equipment in the workout center. The pool is nice. We did not have sheets for the pullout couch for our son.
Hotel was good value for money, and the staff were great. However, the breakfast was terrible other than good cereal, inedible.
The nice staff upgraded us when we got there to a room facing the lake. I spent most of my time on the balcony with the beautiful and peaceful view. The staff were very helpful and pleasant--always had a smile on their faces. I would stay there again if I return to Hot Springs.
Booked thru Orbitz. They collected room rate off my credit card online. Got to hotel to check in and they had me booked thru Expedia and for two rooms not the one I had reserved. Employee scanned card twice; once for each room that's where the problem started. I had assumed he just need the card to confirm or for any extra charges we might incur. Realized I had now been charged three time s for one room. Brought this to employees attention and found out that's when I found out that they, the hotel, showed the room to have been booked thru Expedia. Employee said I would have to contact Expedia to sort this out.
the hotel sits below the main road and right on the lake , that makes it a quiet and a very pleasing view. a little pricey but well worth the extra $$. would stay there again during the racing meet.
very nice motel . breakfast was very good also .I would recommend this motel to my friends
Spent the weekend in Hot Springs. The hotel was very nice. We had a balcony overlooking the lake which was so relaxing to sit and be at peace. The hot breakfast was good; very filling. I would tell everyone to stay here.
I was giving a handicap accessible room that was difficult for me to utilize as I am not handicap, but have a great amount or those who are, and understand those rooms should remain available for their use. I could not soak in the bathtub do to the bath seat in the tub. Shower was difficult to utilize as well. There was hair from other people use before me on the floor, tub, and sink. There was blood or something, could not tell, on the bathroom door. The bed was hard and I just did not enjoy my stay. It did not meet my expectations for a Baymont Inn and Suites!
Everything was just fine. Bed was comfortable and rooms were clean.
The view was beautiful. Room was nice & comfortable. We would stay again.
While the front desk staff was cordial, the staff in the breakfast room was excellent, friendly and helpful.
OMG I just loved the Baymont Inn!! Our room had a balcony overlooking the water and it was so gorgeous! The room was super clean and the staff was super friendly and helpful. It was close enough to everything we wanted to do yet far enough that we were able to enjoy some peace and quiet as well. Kevin ( who checked us in) was incredible. The breakfast that was laid out in the morning was excellent. I don't really eat breakfast myself but I got my boyfriend some morning goodies that smelled delicious. The water pressure was great! Usually in other hotels it just seems to drizzle out of the shower but not here!! Baymont had great water pressure! We will most definitely be coming back and I'll be letting friends and family know to stay here as well.
Enjoyed the view of lake. Staff was friendly. Room was clean & spacious.
Located 2.2 mi (3.5 km) from Hot Springs Mall, Baymont by Wyndham Hot Springs On the Lake is within a 10-minute drive of other popular attractions like Oaklawn Racing & Gaming. This 84-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free self-serve breakfast is served each morning from 6:30 AM to 10:00 AM.
All of Baymont by Wyndham Hot Springs On the Lake's 84 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
Guests staying at Baymont by Wyndham Hot Springs On the Lake enjoy a gym, free WiFi in public areas, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and a meeting room.
The hotel, although new, was already in bad shape. The floors in the lobby, elevator and halls were filthy. The outdoor area was also dirty, unkempt. The fitness room hasn't been built (although it's advertised). There is no hot tub (although Orbitz has it flagged for one). There was no breakfast (just granola bars and coffee). The fact that places still advertise "breakfast included" is blatant false advertising. The only redeeming quality is that the bed was comfortable. This is important, so it saved our stay, but it was literally the only part we liked. Overall, I can't imagine staying there for more than $50, which is all it's really worth.
We are extremely sorry that you were not happy with your stay. We apologize for any inconvenience we may cause you.
Balcony with view of lake, friendly staff, bed was very comfortable, we will stay there again
Thank you for staying with us.we appreciate your input so we can do better.
Nice place to stay. Good breakfast. The property has a very nice patio in back that looks out over the lake.
We appreciate your comments. Thanks for staying with us and look forward to your next visit.
I was disappointed with the size of the room. With 4 people, two being teenagers in 2 queen beds, was really a bit confining. We had a street window rather than a balcony but, my bad, as I did not know was available. When I got there, it was not an option as they were booked.
We appreciate your comments. We are under new management and changes are being made. We hope you visit us again.
Nothing much to complain about, but a pretty average hotel. Could use some updates as it seems a bit dated, but it was clean and we had a good nights rest. The staff wasn't overly friendly at check-in, but they were efficient.
We thank you for your comments while staying with us. We are going through changes and hope that your next stay with us will be better. The new ownership & management are excited about the changes at Baymont. Thanks!
My husband and I stay there for our anniversary Lovely lake view .thanks Orbitz for a good deal
Thanks for staying! I appreciate your feedback.
The front desk staff and all of the staff were very nice and responsive. The hotel needs some upgrades such as carpet replacement and some modern equipment in the workout center. The pool is nice. We did not have sheets for the pullout couch for our son.
Thank You for the awesome feedback. We appreciate all the time you have taken to let us know how nice your visit was!
Hotel was good value for money, and the staff were great. However, the breakfast was terrible other than good cereal, inedible.
The nice staff upgraded us when we got there to a room facing the lake. I spent most of my time on the balcony with the beautiful and peaceful view. The staff were very helpful and pleasant--always had a smile on their faces. I would stay there again if I return to Hot Springs.
We appreciate you bringing to our attention will address the issue regarding breakfast we are following cdc guide lines renovating the gym also as you can see just install new rubber floor we apologize for someone left the elevator and hallway trashed. Thank you for your stay.