Courtyard by Marriott Waikiki Beach

3.0 star property

Choose dates to view prices

Photo gallery for Courtyard by Marriott Waikiki Beach

Cocktail bar, pool views, open daily
Cocktail bar, pool views, open daily
2 outdoor pools, sun loungers
Terrace/patio
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
400 Royal Hawaiian Avenue, Honolulu, HI, 96815
  • Place, Waikiki Beach Walk
    ‪3 min walk‬
  • Place, Royal Hawaiian Center
    ‪5 min walk‬
  • Place, Waikiki Beach
    ‪8 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, 1 King Bed, Balcony

7.0 out of 10
Good
(4 reviews)
  • 299 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Balcony

  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Balcony (Corner)

  • 399 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Studio, 1 Queen Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Studio, 1 Queen Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

Deluxe Room, Balcony

7.6 out of 10
Good
(25 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Studio, 1 Queen Bed, Balcony

8.0 out of 10
Very good
(57 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite

7.6 out of 10
Good
(4 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(44 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Honolulu

Located in Waikiki, Courtyard by Marriott Waikiki Beach is within a 5-minute walk of popular attractions such as Waikiki Beach Walk and Royal Hawaiian Center. This 404-room, 3-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Waikiki Beach Walk - 3 min walk - 0.2 miles
  • International Market Place - 5 min walk - 0.3 miles
  • Royal Hawaiian Center - 5 min walk - 0.3 miles
  • Waikiki Beach - 8 min walk - 0.5 miles
  • Hawaii Convention Center - 19 min walk - 1.0 mile

Getting around

  • Hālaulani / Leeward Community College Station - 23 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 28 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Aloha Melt Waikiki - ‬1 min walk
  • ‪Bacchus Waikiki - ‬1 min walk
  • ‪Zigu - ‬3 min walk
  • ‪Aloha Amigo Island Mexican Cantina - ‬1 min walk

About this property

Courtyard by Marriott Waikiki Beach

Guests of Courtyard by Marriott Waikiki Beach have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Valet parking is available for USD 63.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and a 24-hour business center.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, refrigerators, and coffee makers. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Pure Waikiki has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 63 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ali'i Coffee Co Waikiki
  • Aloha Amigo IslandCantina
  • Peppermint Cafe

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1969
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 41.55 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 63.00 per day (in/out privileges)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 103-877-8368-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.
Property Registration Number 260200180000

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 103-877-8368-01.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Waikiki Beach
Courtyard Marriott Waikiki Beach
Courtyard Waikiki Beach
Courtyard Waikiki Beach Marriott
Marriott Courtyard Waikiki Beach
Waikiki Beach Courtyard Marriott
Waikiki Beach Marriott Courtyard
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu
Courtyard By Marriott Waikiki Beach Hotel Honolulu
Courtyard Hotel Waikiki Beach
Wyland Waikiki Hotel
Courtyard Marriott Waikiki Beach Hotel
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu
Wyland Waikiki Hotel
Courtyard Hotel Waikiki Beach
Courtyard Waikiki Beach
Courtyard By Marriott Waikiki
Courtyard by Marriott Waikiki Beach Hotel
Courtyard by Marriott Waikiki Beach Honolulu
Courtyard by Marriott Waikiki Beach Hotel Honolulu

Frequently asked questions

Is free cancellation available at Courtyard by Marriott Waikiki Beach?

Courtyard by Marriott Waikiki Beach offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Courtyard by Marriott Waikiki Beach?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Waikiki Beach on May 17, 2026 start from $208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Courtyard by Marriott Waikiki Beach?

This hotel is situated in Waikiki, just steps from Waikiki Beach Walk and Royal Hawaiian Center, and within a short walk of Waikiki Beach. You'll also find International Market Place and Honolulu Zoo less than a mile away.

Is there parking available at Courtyard by Marriott Waikiki Beach?

Yes, valet parking is offered for USD 63 per day with in/out privileges. RV/bus/truck parking is also available for guests.

Is there a spa at Courtyard by Marriott Waikiki Beach?

Spa Pure Waikiki is the hotel's spa and services include Swedish massages, deep-tissue massages, body wraps, and couples treatments.

Does Courtyard by Marriott Waikiki Beach have a casino?

No, Courtyard by Marriott Waikiki Beach doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Waikiki Beach?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What do couples enjoy most about Courtyard by Marriott Waikiki Beach?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a bar/lounge.

Are there hot tubs at Courtyard by Marriott Waikiki Beach?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott Waikiki Beach have a restaurant that serves breakfast?

Yes, Courtyard by Marriott Waikiki Beach serves a cooked-to-order breakfast for a surcharge each morning at Aloha Amigo IslandCantina.

Does Courtyard by Marriott Waikiki Beach allow pets to stay free of charge?

No, pets aren't allowed at Courtyard by Marriott Waikiki Beach though service animals are welcome.

Are there connecting rooms at Courtyard by Marriott Waikiki Beach?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Courtyard by Marriott Waikiki Beach?

The closest major airport to Courtyard by Marriott Waikiki Beach is Daniel K. Inouye Intl. Airport (HNL), which is 10.4 mi away (28 minutes by car). Another top airport is Kapolei, HI (JRF-Kalaeloa), which is located 25.9 mi away (48-minute drive).

Are there rooms with balconies at Courtyard by Marriott Waikiki Beach?

Yes, every guestroom at Courtyard by Marriott Waikiki Beach comes with a balcony and some offer ocean views.

Courtyard by Marriott Waikiki Beach Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 309 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 206 out of 1002 reviews
Rating 4 - Poor. 111 out of 1002 reviews
Rating 2 - Terrible. 86 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James Benjamin

Stayed 5 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Well run. Pool and hot tub with small bar, coffee and Mexican restaurant on site. Good value. I recommend it for a modest but excellent choice.
Stayed 7 nights in Jan 2026

2/10 Terrible

Niralee

Business traveler
Disliked: Cleanliness, staff & service, amenities
In my 6 day long stay, they only cleaned the room once. I reported to the reception everyday about this but there was no support. The staff at the reception was super mean and didn't really care. Overall the worst experience I've had at a courtyard by Marriott.
Stayed 5 nights in Jan 2026

6/10 Okay

Judy

Stayed 2 nights in Jan 2026

2/10 Terrible

Niralee

Stayed 2 nights in Jan 2026

6/10 Okay

Dale

Business traveler
Disliked: Cleanliness, property conditions & facilities
Front desk was often rude, very short and pointed with their responses, and I called twice (prior to arriving on the island) and visited the front desk to request a pre-authorization form. The two phone calls, I was promised an email, never received. The first time I went in, gave the front desk person the email for it to be sent. She was EXTREMELY rude and insisted it would be sent, never received. Second time I went in I tried to ask again and she (same person) rudely explained that “we have the card on file when you booked so that’s all you need”…weird, because every other hotel requires it since it was for 5 rooms. I couldn’t even change the names on the rooms because “she was busy”… The overall experience sucked and I’ll probably not use that property again for anything!
Stayed 5 nights in Jan 2026

6/10 Okay

Treasa

Traveled with family
Disliked: Amenities, property conditions & facilities
I went into this reservation with low expectations cause previous reviews have been so bad. Overall, it was fine, but the staff at the front desk did seem not overly excited to help anybody. We had to wait two hours to check in when we got there because something was wrong with the “system“. We were put in the second tower, which only had one elevator and so there was always a long wait for the elevator, which was sometimes inconvenient. Our room was fine. We had to ask for bedding for the sofa bed and that took a while to come at night. The bathroom was a really strange design. There’s no barrier between the shower and the rest of the bathroom, so the floor is always really wet. Also, there’s basically only the basin and a small counter around that with three people sharing a bathroom. It was difficult to find room to put everything. The laundry machines weren’t working and no one could ever pick up the phone at the front desk and there was always a long line, but it did eventually get fixed since we were counting on washing clothes while we were there because my son was in a sports tournament all weekend. Overall, it was, I would say very average and nothing like a typical Marriott courtyard stay and certainly didn’t seem worthy of the Bonvoy brand.
Stayed 4 nights in Jan 2026

2/10 Terrible

melissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didn’t match photos—old, dirty, and poorly maintained. Dirty towels, no fresh toiletries, and multiple hidden fees (valet charged $70), which cut into our activity budget. Key failed late at night and staff told us to wait 45 min despite having kids; maintenance said it was a low battery. I’ve lived in Waikiki and was embarrassed by this experience. Not recommended.
Stayed 5 nights in Jan 2026

4/10 Poor

CHRISTOPHER

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didn’t match photos—old, dirty, and poorly maintained. Dirty towels, no fresh toiletries, and multiple hidden fees (valet charged $70), which cut into our activity budget. Key failed late at night and staff told us to wait 45 min despite having kids; maintenance said it was a low battery. I’ve lived in Waikiki and was embarrassed by this experience. Not recommended.
Stayed 6 nights in Jan 2026

2/10 Terrible

Jaden

Stayed 1 night in Jan 2026

10/10 Excellent

Dean

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall very good hotel and stay, great location perfect for families or those on vacation. Lotta costs but comes with the territory since it’s Hawaii resort costs parking etc can’t really blame the hotel comes with travel to Hawaii similar to Vegas. They make all their money off travel tourism etc but loved our room, the pool, service etc there was a piece of gum on our carpet when we got in that’s the only thing I can point at that wasn’t great
Stayed 4 nights in Jan 2026

6/10 Okay

Ahyanna

Liked: Cleanliness, staff & service, amenities
The hotel was nice but the room was small . Just watch which room you book.
Stayed 4 nights in Jan 2026

4/10 Poor

Luzmary

Stayed 7 nights in Jan 2026

4/10 Poor

Roberto

Traveled with family
Disliked: Cleanliness
Our balcony sliding door was broken-unable to lock. The sink was falling apart-handle to turn on water. We addressed the situation, staff offered to fix it. They only addressed the door and it was still broken-temporary fix. By the time this was all done we were almost finished with our trip before they offered us to move rooms. Overall stay was ok, mostly liked it for its location.
Stayed 7 nights in Jan 2026

4/10 Poor

Kristan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Overall the hotel Was good for the value, valet parking nice, though very expensive. The problem we had with the property was we were told housekeeping every 2 days but a refresh available daily, our room was cleaned once in the 7 days we were there, we had to ask for towels twice and toilet paper. When they did come to clean they didn’t take dirty towels and didn’t wipe anything down or replace any amenities. Don’t have a garbage bag either.
Stayed 7 nights in Jan 2026

6/10 Okay

Mary

Safety issue reported for lights not working in stairwell and Extension cords used on lobby & exit flooring during checkout time. Staff was friendly. Noisy location.
Stayed 12 nights in Dec 2025

2/10 Terrible

James

Traveled with family
Disliked: Amenities, property conditions & facilities
Had to ask for cleaning of the room several times. Toilet paper missing. Poor service overall.
Stayed 7 nights in Jan 2026

4/10 Poor

THUYNHI, Westminster

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was extremely disappointing. At check in, our room did not have towels or bedding for the sofa bed. It took three requests before they were delivered around 11:00pm. The bathroom sink was clogged and, despite two service requests, was not repaired for almost two days, leaving us without a usable sink. Housekeeping was especially frustrating. After requesting cleaning three times and calling the front desk to express my disappointment, the room was finally cleaned only after I personally stopped a housekeeper as she was leaving the floor. During our entire week long stay, the room was cleaned only once. On two other occasions, housekeeping came in only to change two towels. Although the staff was polite, service consisted mostly of empty promises. The room was not very clean to begin with, and by around 4:00pm it began to smell strongly of sewage. I had to close the bathtub drain and sink stopper to prevent the odor from overtaking the room. We stayed in room 653 in the second building. The air conditioning did not work well. We left the balcony door open for airflow, but outside noise became unbearable starting around 4:30am due to roosters and garbage trucks. I am giving this property two stars only because the staff was friendly and the location is good. I am surprised it has a 7.4 guest rating. At nearly $400 per night, this hotel is not worth the price and clearly needs better maintenance. We would not stay here again.
Stayed 7 nights in Dec 2025

4/10 Poor

Evgeniya

Stayed 16 nights in Dec 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness
The property canceled my reservation after just 2 days and increased my rate for the remaining stay. They charged various amounts for different nights and could not clearly explain why the change was made nor why they would not honor the Expedia reservation commitment I spent alot of time while on vacation trying to resolve the issue which remains open as of today
Stayed 7 nights in Dec 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Heater broke in the hot tub the 2nd day of our stay. Was not able to enjoy the pool or the hot tub the rest of the time. Housekeeping only came every other day. Ran out of pool towels every day. Was told to buy some at the store and would be reimbursed by the front desk. Conveniently located close to beach, restaurants and stores. Got coffee and bagels in the shop in the lobby every morning. Big plus. It’s a busy area. Partying until 3am. Very noisy. Rooms are clean but very small. Needed refill for body wash and shampoo.
Stayed 5 nights in Dec 2025

2/10 Terrible

Monice

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience!! Our room was not freshened up till the fifth day of our 7 day stay. The Jacuzzi heater broke after our first night there. At one point I couldn’t get any fresh shower towels, so I had to go to the pool and obtain pool towels just so we could shower. I kept requesting from front desk for three days straight for our room to be freshened up with fresh sheets, towels, soap, and toilet paper. No one ever came by to assist us so I had to keep going to the lobby to retrieve whatever items I needed. Our room was smelling from the buildup of wet towels, so I started putting the towels outside the front door. Also trash in our room was built up for five days. Not Marriott quality !! It was terrible!!
Stayed 6 nights in Dec 2025

4/10 Poor

Michael, Washington

Disliked: Staff & service, property conditions & facilities
Poor housekeeping service and poor response from front desk to lack of promised housekeeping.
Stayed 7 nights in Dec 2025

6/10 Okay

Annelise

Traveled with partner
Older building, staff seemed burnt out and tired. They were polite enough but short with me when asking questions and seemed exhausted. I don't feel the cost was worth the stay nor did we feel appreciated for choosing this hotel. The only "happy" staff we met were the valet staff they were very kind and helpful.
Stayed 1 night in Jan 2026

2/10 Terrible

Christina

Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy the bathroom was awfully small and smelled and had not been cleaned in forever you could definitely tell the sheets and towels were stained with God knows what and the bed was definitely not even a queen. Don’t waste your money!
Awful toilet and they refused to move us
Used soap in the shower
Stayed 4 nights in Dec 2025