The staff was amazing and very accommodating. The initial room that I was assigned needed a complete renovation. The furniture was worn. The bed linen was so worn that I had to purchase new bedding to sleep comfortably. The carpet was disgusting and desperately needed to be replaced. As a result, I requested a room change. The second condo was much better, however definitely could use a complete update, i.e., furniture, mattresses, etc. The one good feature was the views of the ocean and Diamond Head.