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Minimal Hotel Urban

3.0 out of 5.0

Recent guest reviews

Hotel does not live up to the quality of Rhombus hotels like in Kowloon ... Tiny and a lack of concern by the staff ... rooms were not available as booked ... this isn’t the one you want keep looking ...

The only real positive here is that the hotel is centrally located but remember it is still a 15 minutes walk from an MTR station. We stayed on a particularly busy weekend in Hong Kong and paid the price (book hotels in Hong Kong early!). The room is tiny and so is the bed. The bed is outdated and not particularly comfy (we are average size average height and barely fit). We arrived later evening to a big group of Chinese tourists and one receptionist on duty, so waited 30 minutes to check in while the tourist group yelled at each other. The shower and towels are the best part of the room - strong power and thick towels. Other than that the bathroom door is nearly falling off, there is mold growing in the corner and several other places, and overall the room was not clean. There is a kettle but given the cleanliness everywhere else I’m not sure I’d want to use it. No tea coffee etc. There are far better options available in Hong Kong. Book early and don’t be afraid to be slightly outside the city as transport in very convenient in Hong Kong.

It was actually not easy to write a review about Hotel Bonaparte by Rhombus because the bad kind of cancels out the good. It would not be fair to give the hotel a bad rating based on the hardware (room and facility) because I had pretty much everything I needed for a short stay. It is also not possible to give the hotel a good rating based on the software (staff) because the standard of service varied depending on the individual staff member. Count yourself lucky if the “good ones” happened to be on duty during your stay, because the bad ones really do a disservice to a hotel that has the potential to be much better. So I will list the positive points and negative points separately. Positives: Price: comparatively reasonable for an expensive city like Hong Kong. My room rate did not include breakfast. Location: centrally located and within walking distance to Time Square, Causeway Bay MTR (subway) station and the area is well served by a large number of buses and even trams. For those wanting to stay fit, the Morrison Hill public swimming pool (which has a 50 metre indoor pool) is about 8 minutes’ walk from the hotel while Victoria Park is about 15 minutes’ walk away. But since there are so many other hotels in this area, location is not a standout feature of Hotel Bonaparte. This next bit won’t appeal to everyone but I was pleasantly surprised to discover that the hotel is literally 90 seconds’ walk from Bowrington Road Market (a local “wet market”) which meant a lot of “local colour” and a steady supply of fresh seasonal fruit at very reasonable prices. The meat and seafood stalls are open during the day so if you don’t like the smell of Asian wet markets, avoid the street during the day. There are also numerous eateries and restaurants within walking distance in every direction, which means a wide range of catering options. Service: Two reception staff members consistently exuded genuine warmth and did their best to help with queries/requests/direction. One reception staff acted like he could not care less. A housekeeping staff was unfailingly courteous and helpful. The room: I was fortunate enough to be given a high-floor room which shielded me from the street noise. And Morrison Hill Road is a busy street. In-room safe: I only discovered that I had an in-room safe, by accident, on the third day of my stay… One of the Tripadvisor reviewers had mentioned the absence of tea or coffee, despite the presence of a kettle and cups. So I packed my own supply. Thank you for the helpful advice! Wifi: fast. Bathroom towels: reasonably thick and fluffy. But no bath mat was provided (understandable, see below). Negatives: First impression: I was asked to pay for my stay in full upon checking in. That was unexpected because pre-payment was not mentioned when I reserved my room. Inconsistent housekeeping: the standard of housekeeping was disappointing the first couple of days during my stay. The room and the furnishing simply did not look or feel clean when I entered my room. On the second day, the housekeeping staff forgot to replace the used coffee cups in my room but I would say this was a fairly minor annoyance. The sheets did not smell clean the first two nights but I could not prove that the sheets hadn’t been changed. The standard of cleanliness improved vastly from the third day because a different housekeeping staff was on duty. As mentioned, the level of service at the front desk is also inconsistent. “Handy phone”: be prepared for the HK$500 deposit for the handy phone that was supposed to be part of your stay. The phone itself is pretty useless anyway because you can’t use any of the chat functions (whatsapp, wechat etc), can’t receive incoming calls, and can only make outgoing calls. I had persistent difficulty recharging my handset and only received a replacement phone after hassling the reception staff for three consecutive days. Note to other travellers: a better idea is to shell out for a local sim card. The room: one of the smallest I’ve stayed in in my travels, with the bathroom taking up a quarter of the precious real estate. Considering that this is Hong Kong, I can overlook the tight space. I was initially shocked by the lack of a “normal” wardrobe. A metal rail suspended from the ceiling, plus some hangers, served as a “closet”. Several travellers had highlighted the same problem of water running everywhere whenever you take a shower. An obvious solution would be to lower the floor of the shower area but it’s probably never going to happen. So, yeah, everyone just has to put up with a seriously wet floor after their shower. Don’t forget to close the sliding door if you want to avoid soaking the carpet at the same time. Storage space in the bathroom is so lacking that the clean towels underneath the sink also get splashed whenever the shower is on. Another annoyance: there was only one wall hook in the entire bathroom, which made wet-towel management quite tricky. The hook also meant that the towel could easily drop to the floor. If you used two towels on the same day, it was impossible to figure out where to put one of the towels because of the lack of options. Note to Hotel Management: other hotels install horizontal towel rails. Wifi: I had to specifically ask for the wifi password after completing my check-in. The reception staff who processed my check-in should have given me the password along with the key card, without being asked.

here in hk for traveling, price is fair enough , located in the main part of hong kong with convenience transportation, but kinda far away from mtr station. the facility is sufficient and staffs are courtesy , just room is too small, but everything.is good, cleaniness is fair enough would come again on feb if the price is fair 😉😊

Room is not so clean, small croaches are easily found. The water is easily splashed out after taking shower. Water stains can be found onto the carpet Location is excellent and easy to access to anywhere for dining, shopping and entertaining. Service is limited Price is good

We stayed here for 5 nights. First day I checked in, I asked 1 man at reception about internet access, he told us to pay 60hkd per day, not inform us that the hotel has telephone with free internet and unlimites calling. He was impolite with us. Room is small. There are 2 bottles of water per day.

I had been staying here for 3.5 months during my flat's renovation and found it is of good QPR. The room could be small for some people but its location is convenient. Not top notch of cause but what can you ask for at this price point.

:( this is not acceptable, but it is overall spacious in terms hotel with the similar price around the area (you get what you pay). Toilet and shower are in the same enclosed area that not clean very properly as well. Considering it is a 2 single bed room, I will presume that people who book it are not couples, but was forced to stay in a room that the shower and toilet are made of glasses? so both can see each other naked in the shower? SERIOUSLY, the design is unacceptable.

Staff unfriendly, the room super dirty, we found inside the bad hair from previous guest and extremely small toilet inside the shower- the only positive note is the locato Bur still one of the worst experiance we had ever have/ Never again-

The hotel is a good choice for a short stay for a single person. The rooms are comfortable, a bit on the small side but do have a few different storage options (wardrobe, under bed drawers). The location is good, within a 10 minute walk to the Causeway Bay MTR station. There are no luxuries and the finishing of the hotel isn't great but you get what you pay for. One negative for me was that the hotel ask you to pay an additional fee for wifi, even in public areas, a bit of a poor show in this day and age.

No.11 Morrison Hill Road Hong Kong

Hotel highlights

  • Walking distance to Happy Valley Race Course and Times Square Shopping Mall
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in Wan Chai, Minimal Hotel Urban is within a 5-minute walk of popular attractions such as Happy Valley Race Course and Times Square Shopping Mall. The 80 rooms at this 3-star hotel include refrigerators, minibars, and electric kettles. Queen Elizabeth Stadium and Wan Chai Star Ferry Pier are also a short walk from this Hong Kong hotel.


Dining

You can sip a beverage at the coffee shop/café.


Rooms

All of Minimal Hotel Urban's 80 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and electric kettles. Guests can expect free WiFi and flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free local calls and free bottled water.


Property features

Guests of Minimal Hotel Urban enjoy free WiFi in public areas, express check-in, and express check-out. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. This smoke-free hotel also has a gift shop.

Reviews from Trip Advisor

Trip Advisor aggregated rating

53.0% of guests recommend this hotel

Total of 318 reviews